.mov files play in quicktime 10 but not quicktime 7

i have .mov files that I made in the qt version before 7
I upgraded my OSX to 10.6.7
I purchased the Pro version of QT 7
It will not play my .mov files
However, my other machine that also runs OSX 10.6.7 has QT 10 installed and it plays the movies
So...
I tried to find Quicktime 10 to purchase on the Apple site and they do not sell it
will it be on my snow leopard install disks?

i have .mov files that I made in the qt version before 7
I upgraded my OSX to 10.6.7
I purchased the Pro version of QT 7
It will not play my .mov files
However, my other machine that also runs OSX 10.6.7 has QT 10 installed and it plays the movies
Compare the audio and video compression formats used in the MOV files against the QT component configuration of the two systems in question. You will likely find that the codec components needed to play the MOV files are not installed on upgraded system or the have broken paths or simply need to be updated to work correctly with the non playing system.
I tried to find Quicktime 10 to purchase on the Apple site and they do not sell it
will it be on my snow leopard install disks?
It is installed by the Snow Leopard installer but is not stored as a separate application. (I.e., it would have to be extracted from the Snow Leopard installer package but cannot be installed on non-Snow Leopard operating systems.

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