.MOV files play in Quicktime 7, but not in Quicktime 10.2

Hi,
I recently upgraded to OS X 10.8.2. I have the newest Quicktime (10.2) and Quicktime 7 (Pro). There seems to be a problem with Quicktime 10.2.  It opens, but cannot play, my .mov files. Quicktime 7 still plays them perfectly, though.
Any thoughts on how to fix this would be appreciated. Thanks!
-AO

There's nothing to fix.
QuickTime 10 can't play all of the formats (codecs) that play just fine in QuickTime Player 7.
Use both versions.

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