MOV imports get cropped in CS5.  Help.

I imported footage from my iphone (MOV files).  On Premiere Pro, the footage is cropped all around.  How do I fix this?  Oh, I have no idea about settings, where to find them or what any of the configurations mean.  thank you,
Liana

Thanks, I've been on those.  I have never had importing issues, since I have always imported from a camcorder.  Once imported, I'm good to go.  I just don't want it to crop imported footage from the iphone.  I have something I need to edit tonight.  Any help would be helpful.  I've already scanned help questions for 90 minutes...
I have Windows 8, CS 5.5, and latest Quicktime. 

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    !https://www3.oovoo.com/oovoocallme/images/btn1.png|height=68|alt=http://webvideocall.oovo o.com/callme/gosford/236|width=123|src=https://www3.oovoo.com/oovoocallme/images/btn1.png| border=0!
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    From: [email protected]
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    Subject: importing mov files in premiere pro cs5
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