Move to Windows Server 2008 R2

I am testing the GroupWise migration from NetWare 6.5 SP8 to Windows Server
2008 R2. I have copied the domain and post office directories to the Windows
Server. The parent directory for both is a windows share. I ran the agent
installation pointing to the new directories. I said to install as a
service. I modified the POA and MTA objects to point to the new IP address
and Database Platform for the Windows Server. I modified the Domain and Post
Office objects to reflect the new directory path (using UNC). I go into
Services on the Windows Server and attempt to start the MTA and POA. Both
error out with error code 1053: The service did not respond to the start or
control request in a timely fashion. This is a pretty standard MS error.
However, according to MS that error is generated after some time (like 30
seconds) that the service failed to load. In my case it comes back right
away. What could I be missing?
In ConsoleOne on an XP machine I attempted to change the domain database
path for connecting to the GroupWise system and it says the path is not
valid. After I mapped a drive to the windows share it let me specify the UNC
path and I was in.
I prefer to run the agents as a service vs. as an application. I double
checked the startup files on the windows server and the /home switch does
reflect the correct path. The MTA file also shows the correct "service name"
for windows. BTW, the group Everyone has FC to both the share and the parent
NTFS directory.
Ideas?
Ed

Ed,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
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    Hello All,
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    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Denis.Maybir\Desktop\USTBSOD\021015-10078-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Machine Name:
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    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {fffff6fb40001de8, 0, 0, fffff800016f8dbc}
    Probably caused by : memory_corruption ( nt!MiDeletePageTableHierarchy+9c )
    Followup: MachineOwner
    1: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    IRQL_NOT_LESS_OR_EQUAL (a)
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    Arg1: fffff6fb40001de8, memory referenced
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     fffff6fb40001de8 
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    FAULTING_IP: 
    nt!MiDeletePageTableHierarchy+9c
    fffff800`016f8dbc 498b06          mov     rax,qword ptr [r14]
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    DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP
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    PROCESS_NAME:  GoogleUpdate.e
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    rdx=0000058000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800016f8dbc rsp=fffff88007a82090 rbp=fffffa8006f41210
     r8=0000007ffffffff8  r9=0000098000000000 r10=fffffa8005401bc0
    r11=fffff88007a82170 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!MiDeletePageTableHierarchy+0x9c:
    fffff800`016f8dbc 498b06          mov     rax,qword ptr [r14] ds:00000000`00000000=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800016c5169 to fffff800016c5bc0
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    fffff880`07a81db8 fffff800`016c5169 : 00000000`0000000a fffff6fb`40001de8 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`07a81dc0 fffff800`016c3de0 : 00000000`00000000 fffff6fb`40001de8 fffff880`07a82b00 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`07a81f00 fffff800`016f8dbc : fffffa80`0428b740 00000000`00000001 fffffa80`00e8f590 fffff6fb`40001000 : nt!KiPageFault+0x260
    fffff880`07a82090 fffff800`016958b6 : fffff700`01080518 fffffa80`06f415a8 fffff700`01080000 fffff8a0`000f8630 : nt!MiDeletePageTableHierarchy+0x9c
    fffff880`07a821a0 fffff800`01696892 : fffffa80`06f41210 fffffa80`0000003d fffff8a0`00000011 00000000`00000000 : nt!MiDeleteAddressesInWorkingSet+0x3fb
    fffff880`07a82a50 fffff800`0199b05a : fffff8a0`0eb74060 00000000`00000001 00000000`00000000 fffffa80`06f4b060 : nt!MmCleanProcessAddressSpace+0x96
    fffff880`07a82aa0 fffff800`0197df48 : 00000000`c0000005 00000000`00000001 00000000`7efdb000 00000000`00000000 : nt!PspExitThread+0x56a
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    fffff880`07a82c20 00000000`77a4157a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`001df018 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a4157a
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt!MiDeletePageTableHierarchy+9c
    fffff800`016f8dbc 498b06          mov     rax,qword ptr [r14]
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  nt!MiDeletePageTableHierarchy+9c
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiDeletePageTableHierarchy+9c
    BUCKET_ID:  X64_0xA_nt!MiDeletePageTableHierarchy+9c
    Followup: MachineOwner
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Denis.Maybir\Desktop\USTBSOD\012215-11078-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Machine Name:
    Kernel base = 0xfffff800`0160f000 PsLoadedModuleList = 0xfffff800`01852890
    Debug session time: Thu Jan 22 14:21:47.853 2015 (UTC + 10:00)
    System Uptime: 6 days 17:17:48.333
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff960001322d8, 8, fffff960001322d8, 7}
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!NtUserMessageCall+30 )
    Followup: MachineOwner
    3: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
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    Arguments:
    Arg1: fffff960001322d8, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff960001322d8, If non-zero, the instruction address which referenced the bad memory
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    Arg4: 0000000000000007, (reserved)
    Debugging Details:
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018bc100
     fffff960001322d8 
    FAULTING_IP: 
    win32k!NtUserMessageCall+30
    fffff960`001322d8 8bac24a8000000  mov     ebp,dword ptr [rsp+0A8h]
    MM_INTERNAL_CODE:  7
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  Hct14.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff8800a800660 -- (.trap 0xfffff8800a800660)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff900c20cb010 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff960001322d8 rsp=fffff8800a8007f0 rbp=fffff8800a800960
     r8=fffff8000160f000  r9=0000000000000000 r10=fffffffffffffff7
    r11=fffff8800a800520 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    win32k!NtUserMessageCall+0x30:
    fffff960`001322d8 8bac24a8000000  mov     ebp,dword ptr [rsp+0A8h] ss:0018:fffff880`0a800898=0000029e
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff8000170153b to fffff80001684bc0
    STACK_TEXT:  
    fffff880`0a8004f8 fffff800`0170153b : 00000000`00000050 fffff960`001322d8 00000000`00000008 fffff880`0a800660 : nt!KeBugCheckEx
    fffff880`0a800500 fffff800`01682cee : 00000000`00000008 fffff960`001322d8 fffff880`0a800700 00000000`0003029c : nt! ?? ::FNODOBFM::`string'+0x43781
    fffff880`0a800660 fffff960`001322d8 : 00000000`0003029c 00000000`00000020 00000000`00000012 fffff880`0176d9a0 : nt!KiPageFault+0x16e
    fffff880`0a8007f0 fffff800`01683e53 : fffffa80`097a8820 fffff880`0a800960 00000000`000866e8 00000000`00000000 : win32k!NtUserMessageCall+0x30
    fffff880`0a800870 00000000`74aefe4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`000866c8 fffff800`0167c210 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74aefe4a
    fffff880`0a800ac0 00000547`f9988783 : fffff800`0168b99f 00000000`00000000 00000000`00000000 00000000`00000202 : nt!KiCallUserMode
    fffff880`0a800ac8 fffff800`0168b99f : 00000000`00000000 00000000`00000000 00000000`00000202 fffff880`0a801450 : 0x547`f9988783
    fffff880`0a800ad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    win32k!NtUserMessageCall+30
    fffff960`001322d8 8bac24a8000000  mov     ebp,dword ptr [rsp+0A8h]
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  win32k!NtUserMessageCall+30
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME:  win32k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  54372ef1
    FAILURE_BUCKET_ID:  X64_0x50_win32k!NtUserMessageCall+30
    BUCKET_ID:  X64_0x50_win32k!NtUserMessageCall+30
    Followup: MachineOwner
    Any and all help would be greatly appreciated.
    Thanks in advance!

    Hello All,
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    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Denis.Maybir\Desktop\TRBSOD\021615-22531-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
    Machine Name:
    Kernel base = 0xfffff800`0160f000 PsLoadedModuleList = 0xfffff800`01852890
    Debug session time: Mon Feb 16 14:57:22.272 2015 (UTC + 10:00)
    System Uptime: 0 days 14:53:11.467
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff900c232b000, 1, fffff800017b8f36, 7}
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!AllocateObject+dd )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff900c232b000, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff800017b8f36, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 0000000000000007, (reserved)
    Debugging Details:
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018bc100
     fffff900c232b000 
    FAULTING_IP: 
    nt!ExAllocatePoolWithTag+326
    fffff800`017b8f36 448928          mov     dword ptr [rax],r13d
    MM_INTERNAL_CODE:  7
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  HowNow.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff8800e509510 -- (.trap 0xfffff8800e509510)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff900c232b000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800017b8f36 rsp=fffff8800e5096a0 rbp=0000000000001000
     r8=0000000000000002  r9=000000000013ef64 r10=0000000000000000
    r11=fffff8800e509670 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!ExAllocatePoolWithTag+0x326:
    fffff800`017b8f36 448928          mov     dword ptr [rax],r13d ds:0001:fffff900`c232b000=????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff8000170158b to fffff80001685e80
    STACK_TEXT:  
    fffff880`0e5093a8 fffff800`0170158b : 00000000`00000050 fffff900`c232b000 00000000`00000001 fffff880`0e509510 : nt!KeBugCheckEx
    fffff880`0e5093b0 fffff800`01683fae : 00000000`00000001 fffff900`c232b000 fffff900`c20a6100 fffff880`0be74e00 : nt! ?? ::FNODOBFM::`string'+0x43781
    fffff880`0e509510 fffff800`017b8f36 : fffff880`0be74e00 00000000`00000065 00000000`00000021 00000001`00000001 : nt!KiPageFault+0x16e
    fffff880`0e5096a0 fffff960`001650f5 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff960`00000000 : nt!ExAllocatePoolWithTag+0x326
    fffff880`0e509790 fffff960`001667be : 00000000`00000001 fffff880`0e509928 00000000`00000001 fffff960`00176aa2 : win32k!AllocateObject+0xdd
    fffff880`0e5097d0 fffff960`0013bf83 : fffff880`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SURFMEM::bCreateDIB+0x38a
    fffff880`0e5098c0 fffff960`0013dcc9 : 00000000`0301003b 00000000`00000010 00000000`00000000 00000000`270501e1 : win32k!GreCreateDIBitmapReal+0x533
    fffff880`0e5099f0 fffff960`0013dae5 : 00000000`0008e280 fffff900`c21c1c20 fffff880`0e509ca0 fffff880`0e509b80 : win32k!ProcessAlphaBitmap+0x109
    fffff880`0e509ad0 fffff960`0013e121 : fffff900`c21c1c20 00000000`00000000 fffff900`c21c1c20 00000000`7efdb00e : win32k!SetCursorIconData+0x365
    fffff880`0e509b20 fffff800`01685113 : fffffa80`0e2ff060 00000000`0008e280 00000000`00000020 00000000`0008e270 : win32k!NtUserSetCursorIconData+0x221
    fffff880`0e509c20 00000000`74d7081a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0008e228 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74d7081a
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    win32k!AllocateObject+dd
    fffff960`001650f5 488bd8          mov     rbx,rax
    SYMBOL_STACK_INDEX:  4
    SYMBOL_NAME:  win32k!AllocateObject+dd
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME:  win32k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  54372ef1
    FAILURE_BUCKET_ID:  X64_0x50_win32k!AllocateObject+dd
    BUCKET_ID:  X64_0x50_win32k!AllocateObject+dd
    Followup: MachineOwner
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Denis.Maybir\Desktop\TRBSOD\021915-22234-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
    Machine Name:
    Kernel base = 0xfffff800`01614000 PsLoadedModuleList = 0xfffff800`01857890
    Debug session time: Thu Feb 19 15:14:07.055 2015 (UTC + 10:00)
    System Uptime: 3 days 0:17:04.886
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff680003aa108, 0, fffff800016eaa49, 5}
    Could not read faulting driver name
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+20d9d )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff680003aa108, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff800016eaa49, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 0000000000000005, (reserved)
    Debugging Details:
    Could not read faulting driver name
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800018c1100
     fffff680003aa108 
    FAULTING_IP: 
    nt! ?? ::FNODOBFM::`string'+20d9d
    fffff800`016eaa49 49334500        xor     rax,qword ptr [r13]
    MM_INTERNAL_CODE:  5
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  chrome.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff880105496d0 -- (.trap 0xfffff880105496d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0050000000000000 rbx=0000000000000000 rcx=7ff0000000000000
    rdx=0000000000000005 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800016eaa49 rsp=fffff88010549860 rbp=0000000000000005
     r8=fffffa800bbd9588  r9=fffff70001080000 r10=0000007ffffffff8
    r11=0000000000000548 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    nt! ?? ::FNODOBFM::`string'+0x20d9d:
    fffff800`016eaa49 49334500        xor     rax,qword ptr [r13] ds:00000000`00000000=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80001706603 to fffff8000168ae80
    STACK_TEXT:  
    fffff880`10549568 fffff800`01706603 : 00000000`00000050 fffff680`003aa108 00000000`00000000 fffff880`105496d0 : nt!KeBugCheckEx
    fffff880`10549570 fffff800`01688fae : 00000000`00000000 fffff680`003aa108 00000000`00000000 fffff700`010804b0 : nt! ?? ::FNODOBFM::`string'+0x43801
    fffff880`105496d0 fffff800`016eaa49 : fffff700`010804b0 00000000`00000000 fffff6fb`7dc00000 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`10549860 fffff800`0165bfc6 : fffffa80`00000001 00000000`00000548 fffff700`01080000 fffff700`01080488 : nt! ?? ::FNODOBFM::`string'+0x20d9d
    fffff880`105498e0 fffff800`0195f37a : fffff8a0`0c914920 fffff880`10549c20 00000000`00000000 fffffa80`0f5ea400 : nt!MmCleanProcessAddressSpace+0x4ca
    fffff880`10549930 fffff800`0194550d : 00000000`c0000005 fffff800`01680a01 00000000`fffdb000 fffffa80`0e9b34a0 : nt!PspExitThread+0x56a
    fffff880`10549a30 fffff800`0167d9fa : fffff900`00000000 fffff800`017bd30d fffff900`c2e9f508 fffff960`0014f84e : nt!PsExitSpecialApc+0x1d
    fffff880`10549a60 fffff800`0167dd40 : 00000000`00000000 fffff880`10549ae0 fffff800`01945480 00000000`00000001 : nt!KiDeliverApc+0x2ca
    fffff880`10549ae0 fffff800`0168a1b7 : 00000000`00000000 fffff880`10549c01 00000000`fffdb000 00000000`00000000 : nt!KiInitiateUserApc+0x70
    fffff880`10549c20 00000000`753c2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
    00000000`001fe988 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x753c2e09
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+20d9d
    fffff800`016eaa49 49334500        xor     rax,qword ptr [r13]
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+20d9d
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  548a6e28
    FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+20d9d
    BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+20d9d
    Followup: MachineOwner
    Any and all help would be greatly appreciated.
    Thanks in advance!

  • Windows Server 2008 R2 SP1 - BSOD Stop Error 0x00000050 RDPWD.SYS

    Hi all,
    I have been struggling with a BSOD for the past 5 weeks and have scoured the web trying in vain to find someone else with the same issue.
    Environment:
    8 x 2008 R2 SP1 Windows Servers (8Gb RAM, 25Gb HDD) with Remote Desktop Services Roles installed, running as part of an RDS Farm.  All Servers are VM Guests (hardware version 7) running on VMware vSphere v4.1.0-260247 Hosts (Dell
    PowerEdge R710 - 128Gb RAM).  Our vSphere 'farm' has 5 Hosts that connect to our EMC SAN via iSCSI with multipath routes. 
    Each RDS Server is load balanced via a Connection Broker, and each server has the same set of software / vm hardware installed.  In a nutshell, each has Symantec Endpoint Protection v11.0.5002.333, Symantec Altiris v7.0, Microsoft Office 2007 as well as
    other various software essential to these servers.
    Symptoms:
    Randomly throughout the day, one (or more) of the RDS Servers will crash with a BSOD more often than not with "caused by driver ntoskrnl.exe" sometimes with "cng.sys" and once with "ksecpkg.sys".  So far in the 5 weeks I have had 90 crashes.  Yesterday
    all 8 of the RDS Servers crashed at some point throughout the day.
    On a typical BSOD, it says:
    The problem seems to be caused by the following file: ntoskrnl.exe
    PAGE_FAULT_IN_NONPAGED_AREA
    Technical Information:
    *** STOP: 0x00000050 (0xfffffa800c153284, 0x0000000000000001, 0xfffff880053dc0c9, 0x0000000000000000)
    *** ntoskrnl.exe - Address 0xfffff8000169ac40 base at 0xfffff8000161e000 DateStamp 0x4e02aaa3
    Using BlueScreenView it says "caused by address: ntoskrnl.exe+7cc40" nearly every time.
    I have analysed as best I could using Microsoft WinDbg, and this is the output of a typical mini-dump file:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [\\hqrds01\c$\Windows\Minidump\030112-19359-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*C:\Program Files\Debugging Tools for Windows (x64)\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`01609000 PsLoadedModuleList = 0xfffff800`0184e670
    Debug session time: Thu Mar  1 09:14:00.921 2012 (UTC + 0:00)
    System Uptime: 0 days 21:31:41.950
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                   
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffffa800be83284, 1, fffff8800576f0c9, 0}
    Could not read faulting driver name
    Probably caused by : RDPWD.SYS ( RDPWD!memcpy+1d9 )
    Followup: MachineOwner
    1: kd> !analyze -v
    *                        Bugcheck Analysis                                   
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa800be83284, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800576f0c9, If non-zero, the instruction address which referenced the bad memory
     address.
    Arg4: 0000000000000000, (reserved)
    Debugging Details:
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018b8100
     fffffa800be83284
    FAULTING_IP:
    RDPWD!memcpy+1d9
    fffff880`0576f0c9 668901          mov     word ptr [rcx],ax
    MM_INTERNAL_CODE:  0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  svchost.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff8800bf70a80 -- (.trap 0xfffff8800bf70a80)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000000023d rbx=0000000000000000 rcx=fffffa800be83284
    rdx=ffffffffffe7e63b rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800576f0c9 rsp=fffff8800bf70c18 rbp=0000000000000001
     r8=000000000000001c  r9=fffff8a0033401e8 r10=fffff8a0033401e8
    r11=fffffa800be83268 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    RDPWD!memcpy+0x1d9:
    fffff880`0576f0c9 668901          mov     word ptr [rcx],ax ds:0c40:fffffa80`0be83284=????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800016319fc to fffff80001685c40
    STACK_TEXT: 
    fffff880`0bf70918 fffff800`016319fc : 00000000`00000050 fffffa80`0be83284 00000000`00000001 fffff880`0bf70a80 : nt!KeBugCheckEx
    fffff880`0bf70920 fffff800`01683d6e : 00000000`00000001 fffffa80`0be83284 00000000`00000000 fffff8a0`0be85820 : nt! ?? ::FNODOBFM::`string'+0x4611f
    fffff880`0bf70a80 fffff880`0576f0c9 : fffff880`057547cf 00000000`00000000 00000000`00000022 00000000`00000002 : nt!KiPageFault+0x16e
    fffff880`0bf70c18 fffff880`057547cf : 00000000`00000000 00000000`00000022 00000000`00000002 fffff880`0576c99d : RDPWD!memcpy+0x1d9
    fffff880`0bf70c20 fffff880`0576c9fc : fffff8a0`0f938010 00000000`00000022 00000000`00000019 00000000`00000002 : RDPWD!SM_MCSSendDataCallback+0x303
    fffff880`0bf70c60 fffff880`0576b354 : fffff880`0bf70da0 fffff8a0`033401e8 00000000`00000000 fffff880`0576abfd : RDPWD!HandleAllSendDataPDUs+0x188
    fffff880`0bf70d10 fffff880`0576af64 : 00000000`00000031 fffffa80`0bd01895 00000006`0000001f fffff880`05739079 : RDPWD!RecognizeMCSFrame+0x28
    fffff880`0bf70d50 fffff880`029ba1f8 : fffff8a0`03345000 fffffa80`0bae6e80 fffffa80`0a5c0e60 fffff880`05737e00 : RDPWD!MCSIcaRawInputWorker+0x3d4
    fffff880`0bf70df0 fffff880`057378d0 : 00000000`00000000 fffff880`0bf70f10 fffff880`0bf70f08 00000000`00000000 : termdd!IcaRawInput+0x50
    fffff880`0bf70e20 fffff880`05736d85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tssecsrv!CRawInputDM::PassDataToServer+0x2c
    fffff880`0bf70e50 fffff880`057367c2 : fffffa80`088e8a28 fffffa80`00000000 00000000`00000031 fffff800`00000000 : tssecsrv!CFilter::FilterIncomingData+0xc9
    fffff880`0bf70ef0 fffff880`029ba1f8 : fffff880`009b8180 00000000`00000001 00000000`00000000 00000000`00000000 : tssecsrv!ScrRawInput+0x82
    fffff880`0bf70f60 fffff880`0572c4c5 : fffffa80`088e8a10 fffffa80`0bd01658 00000000`00000000 fffffa80`088e8a10 : termdd!IcaRawInput+0x50
    fffff880`0bf70f90 fffff880`029baf3e : fffffa80`0bd01620 fffffa80`0c100420 fffffa80`0bd4b450 fffffa80`0973b9b0 : tdtcp!TdInputThread+0x465
    fffff880`0bf71810 fffff880`029b9ae3 : fffffa80`09d902b0 fffffa80`0973b9b0 fffffa80`093d8520 fffffa80`0bd4b450 : termdd!IcaDriverThread+0x5a
    fffff880`0bf71840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    RDPWD!memcpy+1d9
    fffff880`0576f0c9 668901          mov     word ptr [rcx],ax
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  RDPWD!memcpy+1d9
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: RDPWD
    IMAGE_NAME:  RDPWD.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7ab45
    FAILURE_BUCKET_ID:  X64_0x50_VRF_RDPWD!memcpy+1d9
    BUCKET_ID:  X64_0x50_VRF_RDPWD!memcpy+1d9
    Followup: MachineOwner
    The RDS servers are set to reboot automatically, and after a period of 5 minutes or so, the users can reconnect and log back in.  On a typical day each server will have around 10 people RDP'd in to them.
    The Users connecting to the RDS Servers included XP laptops/desktops and IGEL UD-120-LX Thin Terminals.  The XPs have SP3 installed and are fully patched via Symantec Altiris.
    Things I have tried:
    - Analyse the dump-files (as per above).
    - I have tracked each user logging on to the RDS Farm (via batch scripts) and tried to determine if this is caused by the same individual(s) but it appears random.
    - Check to see if the crashing Virtual Machine is running on a specific host, but it has happened on all Hosts.
    - Check to see if there was anything specific that happened on the day that the crashes started.  There were about 5 new poeple introduced to the RDS Farm at that time, but there were using (a) client machines that had been used previously elsewhere with
    no issues, (b) software that had been used previously, (c) in a remote location that had previous users using RDS, (d) have not been logged on to a RDS Server when it has crashed.
    - Updated Windows Server 2008 R2 SP1 to the latest patches (as of Feb 2012).
    - Turned on Verifier (using recommended settings), and then analysed dump-files with the same reference to rdpwd.sys.
    - Fixed the Memory Resource Reservation in vSphere to the full 8Gb for all these RDS Servers (so that the memory is not shared at all).
    - Ran MEMTEST on a VM Guest with the full 8Gb RAM, on a couple of the ESX Hosts.
    - Changed the VMTools Video Driver to the SVGA II driver from the Standard VGA Driver.
    - Ran a full AV Scan (using SEP).
    - Isolated the Printer Drivers using the Printer Management MMC.
    - Ran sfc /scannow of all RDS Servers and rebooted.
    The mini-dump file mentioned above is here:https://skydrive.live.com/redir.aspx?cid=48f471f287af2349&resid=48F471F287AF2349!105&parid=48F471F287AF2349!103
    I hope someone can help, as what hair I have left (from pulling it out) is turning grey!
    Andy

    *                        Bugcheck Analysis                                   
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa800c153284, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff880053dc0c9, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    Debugging Details:
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018cd100
     fffffa800c153284
    FAULTING_IP:
    RDPWD!memcpy+1d9
    fffff880`053dc0c9 668901          mov     word ptr [rcx],ax
    MM_INTERNAL_CODE:  0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  svchost.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff8800aa48a80 -- (.trap 0xfffff8800aa48a80)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000000001ff rbx=0000000000000000 rcx=fffffa800c153284
    rdx=ffffffffffee6b8b rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880053dc0c9 rsp=fffff8800aa48c18 rbp=0000000000000001
     r8=000000000000001c  r9=fffff8a0123923a8 r10=fffff8a0123923a8
    r11=fffffa800c153268 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    RDPWD!memcpy+0x1d9:
    fffff880`053dc0c9 668901          mov     word ptr [rcx],ax ds:8c40:fffffa80`0c153284=????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800016469fc to fffff8000169ac40
    STACK_TEXT:  
    fffff880`0aa48918 fffff800`016469fc : 00000000`00000050 fffffa80`0c153284 00000000`00000001 fffff880`0aa48a80 : nt!KeBugCheckEx
    fffff880`0aa48920 fffff800`01698d6e : 00000000`00000001 fffffa80`0c153284 00000000`00000000 fffff8a0`10919830 : nt! ?? ::FNODOBFM::`string'+0x4611f
    fffff880`0aa48a80 fffff880`053dc0c9 : fffff880`053c17cf 00000000`00000000 00000000`00000022 00000000`00000002 : nt!KiPageFault+0x16e
    fffff880`0aa48c18 fffff880`053c17cf : 00000000`00000000 00000000`00000022 00000000`00000002 fffff880`053d999d : RDPWD!memcpy+0x1d9
    fffff880`0aa48c20 fffff880`053d99fc : fffff8a0`10cf30d0 00000000`00000022 00000000`00000019 00000000`00000002 : RDPWD!SM_MCSSendDataCallback+0x303
    fffff880`0aa48c60 fffff880`053d8354 : fffff880`0aa48da0 fffff8a0`123923a8 00000000`00000000 fffff880`053d7bfd : RDPWD!HandleAllSendDataPDUs+0x188
    fffff880`0aa48d10 fffff880`053d7f64 : 00000000`00000031 fffffa80`0c039de5 00000006`0000001f fffff880`053a6079 : RDPWD!RecognizeMCSFrame+0x28
    fffff880`0aa48d50 fffff880`012c01f8 : fffff8a0`12393000 fffffa80`0bb7aa60 fffffa80`0b81e9c0 fffff880`053a4e00 : RDPWD!MCSIcaRawInputWorker+0x3d4
    fffff880`0aa48df0 fffff880`053a48d0 : 00000000`00000000 fffff880`0aa48f10 fffff880`0aa48f08 fffffa80`0c039ba8 : termdd!IcaRawInput+0x50
    fffff880`0aa48e20 fffff880`053a3d85 : fffff880`01716890 fffffa80`0c0327e8 00000000`00000000 00000000`00000000 : tssecsrv!CRawInputDM::PassDataToServer+0x2c
    fffff880`0aa48e50 fffff880`053a37c2 : fffffa80`0c16e598 fffffa80`00000000 00000000`00000031 fffff800`00000000 : tssecsrv!CFilter::FilterIncomingData+0xc9
    fffff880`0aa48ef0 fffff880`012c01f8 : fffff880`009b8180 00000000`00000001 00000000`00000000 00000000`00000000 : tssecsrv!ScrRawInput+0x82
    fffff880`0aa48f60 fffff880`052994c5 : fffffa80`0c16e580 fffffa80`0c039ba8 00000000`00000000 fffffa80`0c16e580 : termdd!IcaRawInput+0x50
    fffff880`0aa48f90 fffff880`012c0f3e : fffffa80`0c039b70 fffffa80`0acccf20 fffffa80`0a95c450 fffffa80`0abf9620 : tdtcp!TdInputThread+0x465
    fffff880`0aa49810 fffff880`012bfae3 : fffffa80`0c0a6560 fffffa80`0abf9620 fffffa80`087eee80 fffffa80`0a95c450 : termdd!IcaDriverThread+0x5a
    fffff880`0aa49840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    RDPWD!memcpy+1d9
    fffff880`053dc0c9 668901          mov     word ptr [rcx],ax
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  RDPWD!memcpy+1d9
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: RDPWD
    IMAGE_NAME:  RDPWD.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7ab45
    FAILURE_BUCKET_ID:  X64_0x50_VRF_RDPWD!memcpy+1d9
    BUCKET_ID:  X64_0x50_VRF_RDPWD!memcpy+1d9
    Followup: MachineOwner
    Bug Check Code 0x50:http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx
    Please start by that:
    Update all possible drivers
    Uninstall all unused programs
    Disable all security softwares you have
    Run chkdsk /r /f and sfc /scannow
    Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support
    If this does not help then upload MEMORY.DMP file (You can zip it and divide it using 7-ZIP) using Microsoft Skydrive and post a link here.
    You can also contact Microsoft CSS for assistance.
    This
    posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   
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  • Download issue when Windows 7 Pro joins a Windows Server 2008 Active Directory

    Hi,
    I purchased 2 new Dell OptiPlex 3010 desktop computers that came with Windows 7 Professional operating system with SP1. 
    There were no Microsoft updates installed yet.  After I added one of these Dell computers to the Windows Server 2008 Active Directory, I was not able to download several items. 
    Below are several examples:
    1) I downloaded the Norton anti-virus installation file.  This file is not the full installation of Norton; it is more of a file where you execute it and it will download the full installation from the Internet like from their Norton web
    site.  So when I executed this installation file, it does not download the full installation files. 
    It just hung at the screen saying “Downloading” and it will finally stop with an error (don’t remember the error message).
    Note: If I have the full Norton installation file then I am able to install it on this computer with no problems.
    2) I downloaded the Adobe Reader installation file.  This file is not the full installation of Adobe Reader; it is more of a file where you execute it and it will download the full installation from the Internet like from their Adobe web
    site.  So when I executed this installation file, it hung at the downloading part and then it will error out with a “Actionlist Not Found” message.
    Note: If I have the full Adobe Reader installation file then I am able to install it on this computer with no problems.
    3) I installed Microsoft Office 2010 Standard version on this computer. 
    I configured Microsoft Outlook to retrieve emails from my email provider (pop and smtp settings). 
    After configuring Microsoft Outlook, I was able to send emails through Microsoft Outlook successfully (and very quickly), but he was unable to retrieve my emails. The progress bar for the Receiving in the "Outlook Send/Receive Progress" box
    shows no progress. The Progress bar is not moving. There is a message at the bottom of Microsoft Outlook stating "Receiving message 1 of 6 (x.xx KB of x.xx MB)" and it is very slow. My new emails were not being retrieved at all. 
    I tried various pop and smtp servers that was available for my email provider, but all had the same effect.
    4) I can access certain web sites (e.g.
    www.yahoo.com, www.cnn.com) while I cannot access other web sites like
    www.usatoday.com, my web hosting email site.
    Note: I had a Dell computer with Windows XP Professional operating system and this computer does not have any of the above issues.
    The above are only a few examples that I have experienced. 
    If I removed this Dell OptiPlex 3010 computer from the Windows Server 2008 Active Directory then I still experience the same issue.
    So as another test, I setup the other new Dell OptiPlex 3010 with the same Windows 7 Professional OS with SP1. 
    This time, I did not join the Windows Server 2008 Active Directory and I was able to successfully download the full Norton installation files, download the full Adobe Reader installation files, download my emails from Microsoft Outlook 2010, etc. 
    But once I joined this computer to the Windows Server 2008 Active Directory then I am not able to download these files and emails at all.
    It seems like there might be some group policy or a security setting that is preventing these downloads so I disabled the group policy on the Windows Server 2008 AD and Windows 7 Profession OS, but it didn’t resolve the issue.
     I disabled all of the firewall programs on this Windows 7 Professional OS, but it still did not resolve the issue.
    Since the Windows Server 2008 AD did not have DHCP installed, I installed DHCP and setup a scope. 
    Then configured the Windows 7 Professional OS to obtain an IP address, but it didn’t resolve the issue.
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    Microsoft Certified Trainer
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    Complete List of Technical Blogs: http://www.delawarecountycomputerconsulting.com/technicalblogs.php
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    http://ITProctology.blogspot.com
    Learn. Apply. Repeat.

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    hello
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  • Error: "SYSTEM_SERVICE_EXCEPTION STOP: 0x0000003B Windows Server 2008 R2 SP1

    Hi!
    Having using Windows Server 2008 R2 we got crashs with stop error message that contains the following:
    SYSTEM_SERVICE_EXCEPTION
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    Server is operated for a 4 month already, but crashs started just some days ago.
    Here is a zipped Minidump folder:
    https://drive.google.com/file/d/0B2zc7Tzw9BkGb2hBc1h0elU4dUE/view?usp=sharing
    Hope, it will help to resolve my problem
    Thanks in advance!!

    *******************************************************************************
    *                        Bugcheck Analysis                                    *
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000046, Exception code that caused the bugcheck
    Arg2: fffff80001af9760, Address of the instruction which caused the bugcheck
    Arg3: fffff88016193f50, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
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    fffff800`01af9760 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]
    CONTEXT:  fffff88016193f50 -- (.cxr 0xfffff88016193f50)
    rax=0000000000000000 rbx=00000000c0000046 rcx=fffff88016193f50
    rdx=0000000000000001 rsi=0000000000000001 rdi=fffff88004082180
    rip=fffff80001af9760 rsp=fffff88016193e90 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
    r11=fffff880161944a8 r12=0000000000000000 r13=0000000000000000
    r14=fffffa8027026060 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
    nt!RtlRaiseStatus+0x18:
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    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT_SERVER
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  1cv7s.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff80001ad6f01 to fffff80001af9760
    STACK_TEXT:  
    fffff880`16193e90 fffff800`01ad6f01 : fffffa80`209c72e0 fffffa80`209c71b0 fffff880`0646fda0 fffff880`06464000 : nt!RtlRaiseStatus+0x18
    fffff880`16194430 fffff880`06471f70 : fffff8a0`00000001 fffffa80`00000001 fffffa80`273fdb00 00000000`00000000 : nt!KeReleaseMutant+0x281
    fffff880`161944e0 fffff8a0`00000001 : fffffa80`00000001 fffffa80`273fdb00 00000000`00000000 00000000`00000000 : UPKey+0xdf70
    fffff880`161944e8 fffffa80`00000001 : fffffa80`273fdb00 00000000`00000000 00000000`00000000 fffff800`01ae0c16 : 0xfffff8a0`00000001
    fffff880`161944f0 fffffa80`273fdb00 : 00000000`00000000 00000000`00000000 fffff800`01ae0c16 fffff8a0`05dd39f0 : 0xfffffa80`00000001
    fffff880`161944f8 00000000`00000000 : 00000000`00000000 fffff800`01ae0c16 fffff8a0`05dd39f0 fffff8a0`05dd39f0 : 0xfffffa80`273fdb00
    FOLLOWUP_IP: 
    UPKey+df70
    fffff880`06471f70 ??              ???
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  UPKey+df70
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: UPKey
    IMAGE_NAME:  UPKey.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  44f6bd6d
    STACK_COMMAND:  .cxr 0xfffff88016193f50 ; kb
    FAILURE_BUCKET_ID:  X64_0x3B_UPKey+df70
    BUCKET_ID:  X64_0x3B_UPKey+df70
    Followup: MachineOwner
    20: kd> lmvm UPKey
    start             end                 module name
    fffff880`06464000 fffff880`0647c500   UPKey    T (no symbols)           
        Loaded symbol image file: UPKey.sys
        Image path: \SystemRoot\System32\Drivers\UPKey.sys
        Image name: UPKey.sys
        Timestamp:        Thu Aug 31 12:43:57 2006 (44F6BD6D)
        CheckSum:         00024B95
        ImageSize:        00018500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Bug Check Code 0x3B: https://msdn.microsoft.com/en-us/library/windows/hardware/ff558949%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
    The issue seems to be coming from UPKey.sys driver which its version dates since 2006: http://www.tweakmysystem.com/fixerror-exe/upkey.sys.html
    Please try using an up-to-date version or remove the product.
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

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