Moved and trying to reset time capsule

We have recently moved and I am having trouble getting my time capsule to recognize that I have an internet connection. I have an ethernet cord plugged in to the back but it still reads no signal. Plus my airport is reading no wireless devices and my computer is in the same room. Any ideas as to what I am doing wrong?

Welcome to the discussions!
Can you provide a bit more information about your connection problem?
Are you getting a flashing amber light on the Time Capsule?
If so, open Hard Drive > Applications > Utilities > AirPort Utility and click on Manual Setup, a summary page will be displayed. Click on the amber dot and a message will be displayed about your problem. What is the message?
What type of modem are you using, cable or DSL?

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Where are my photos? just tried to access time capsule after my first back up and am unable to open iphoto to verify they were backed up.

where are my photos? just tried to access time capsule after my first back up and am unable to open iphoto to verify they were backed up.

You can't open your backups directly with apps.
But you can see some types of files in your backups. If you're still on Snow Leopard (or Lion with iPhoto '09 or earlier), see the gray box at the end of Time Machine - Frequently Asked Question #15.
If you're on Lion with iPhoto '11, you can use the Finder to see the iPhoto library, per the beginning of that same link. All you can see there is the library and size.

I need to reset time capsule. How do I turn it off and restart it? Unplug it?

I need to reset time capsule. How do I turn it off and restart it? Unplug it?

Resetting an AirPort Base Station or Time Capsule FAQ
How to reset Time Capsule

I have changed the name and password for my Time Capsule and now the Time Machine will not connect

Mac Book Pro
1TB Time Capsule.
Yesterday I changed the name and password on my time capsule and also the name and password of the wifi network as I was having problems with the speed of the internet when using Safari on any of my devices (1 Macbook pro, 1 macbook air, 27" iMac, iPhone and iPad) all other internet services were working fine (email etc.) This seems to have solved the problem.
However, since then, my time machine back ups will not reconnect and there is no option for me to reconnect to the existing back up for my macbook pro.
When I enter the time machine preferences it shows as below that there are no back ups.
Then, when I go to select a drive to use which should be the MacBook under the Backup disks the only option is for me to Remove Disk...
So, my question is, how do I reconnect to an existing Time Machine back up for my MacBook pro as I really do not want to erase and start all over again.
Warning - In my naiveté, I did click on the MacBook in 'Available Disks' but I got the impression that it was about to start a whole new back up and not work with the existing one.
(And does anybody have an inkling as to why there was a problem with Safari on all my devices? I downloaded Google Chrome and that worked fine).

Simply reset the Time Machine.
See A4 here http://pondini.org/TM/Troubleshooting.html
You can then mount the TC disk in finder after you reboot the computer.
You should be able to reselect the TC disk and then it will say it is going to start a new backup.
Ignore this.. when the TM actually loads the TC disk it will discover the existing backup and continue the backup.. but it will give no hint until it actually starts that it won't start a new backup. you just have to believe it won't.. and mostly it works..
Please also install the widget A1 so you have some idea what TM is doing.

Resetting Time Capsule - network is OK, but no longer connects to internet

I've set up my TC in the past and it's worked fine, but periodic printer or router updates have caused problems and I think I need to completely reset it.
My setup is an ISP-suppled Orange Livebox Mini router connecting to the internet, an iMac plugged in by ethernet (connects to internet OK) and my TC connected to this router by ethernet. My MacBook Pro then connects wirelessly to the TC network. This setup means I don't need to have two wireless networks, I can disable the Livebox router's wireless network and use only the Time Capsule wireless. However, that's not working. I can create a wireless network with my MacBook Pro but the TC is unable to get an internet connection despite being connected by ethernet to the router. I think I need a total reset but even when I do a manual reset by sticking a pin in the tiny button on the back of the TC, when Airport Utility finds the TC to recreate a wireless network, I find the old settings. I feel this is, or should be, simple stuff as I managed to set it up before, but this time it's just not happening. For a long time I thought this was just a problem with wireless settings on my Lexmark printer and waited for the Apple/Lexmark updates to come through, but now I think my TC settings need to be flushed out. One thing that looks odd to me is the IP address on the TC. It's 169.xxx.xxx.xxx, I thought it should be nearer the range specified by the Livebox router, something more like 192.168.x.x
thanks.

Oh joy and happiness, I solved it myself, and I owe it to the community to give some details for the benefit of anyone with the same problem searching on terms like Orange Livebox Mini.
I solved it by racking my brains till inspiration came - that it was a very very well hidden setting on the router itself that was the problem, nothing to do with Time Capsule. I had called Orange to fix this before, but had forgotten that this little setting needs changing from its default every time you reset the router.
When you have to reset your Orange Livebox router, they more than likely won't ask about your entire setup, they will get one of your computers working by connecting it by ethernet to the primary ethernet port, numbered '1' on the back and with a red stripe next to it. But there are two, number 2 has a yellow coloured stripe and if your main computer, in my case the (desktop) iMac right next to the router goes into ethernet port 1, you will want to connect your Time Capsule into the second, yellow ethernet port. However, that port is not set to work automatically for anything to connect to, it's set up for digital tv. You need to go into your Orange admin page for the router, found by going to 192.168.1.1 on your browser and logging in (remember 'admin' is the magic and default password to get you in. If you have to do a manual reset because you changed and forgot your password, the magic word gets you back in). Once logged in, select 'services' in the menu on the left, then 'digital tv' and then select the 'disable' button. I know, you'd never have found it and never have guessed that's what you need to do to open up the second ethernet, but you now have two ethernet ports into the router and your TC goes into the second work.
Also wanted to say that my TC has actually been flawless in its performance. Not always easy for simpletons like me to set up, but the hardware has always worked. Printer updates and, I think, Apple OS updates remain a problem as they can throw the printer off, but I must remember to keep my nerve - TC is basically right on, it's just the various different ways to get at it - Network Diagnostics, Airport Utility that confuse me.

I bought an IPhone 3gs and tried to reset the APN but when I click on settings then General they tell me to click on the "Network" tab but there is not a tab for "Network"? After Network, I was supposed to go to Cellular Data Settings?

I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><

Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M.

HT3728 Reset Time Capsule password.

Must I reset Time Capsule in order to change my password? (I have *not* forgotten my password; I simply want to change it.)
Thanks.

A) how long the password lenght it is avaiable for this time capsule
WPA uses either a passphrase (shared secret) that is comprised of 8 to 63 characters or a fixed-length of 64 Hex characters. These can include special characters and spaces.
B) how to reset the time capsule
Please review the following Apple Support article for how to reset your Time Capsule.
C) how to change the ssid
You would change the SSID, what Apple calls the Wireless Network Name, by using the AirPort Utility, as follows:
Run the AirPort Utility.
Select your Time Capsule, and then, select Edit.
Select the Network tab.
Enter the desired name (SSID) in the Wireless Network Name field.
Select Update, and then, allow the Time Capsule to restart.

Reset Time Capsule...Way to get back to the way it was?

I accidently reset time capsule and it was saying there were 2 IP addresses being used and so the internet was not working. I fixed the internet working by unplugging the ethernet cord and using the speed stream box we have instead, but now the time capsule is not hooked up to our mac. Do I have to completely reset all of our information? Or can I just do an update and will it go back? Thank you!

Just turn off everything and restart in the correct order.. modem first.. followed by the main router.. if TC then TC.. then the clients.. wait 2min between each startup to allow them to finish booting and so they have the address and dhcp working.

I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not.

I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not. Any idea what is wrong here and how I can reset my password. I don't have a start up disc. Thanks very much

From System Preferences/Help:
Reset your login password using your Apple ID
Before you can use your Apple ID to reset your login password, make sure that FileVault isn’t enabled on your computer.
Also make sure that an Apple ID is associated with your user account, and that an administrator has given you permission to reset your own password using an Apple ID. For more information, see this help topic:
Associate Apple IDs with your user account
Make sure your computer is connected to the Internet.
In the login window, click the question mark in the password field, and then click the arrow in the dialog that appears.
Enter an Apple ID and password, and then click Reset Password.
I don't know if it works.

Safely Reset Time Capsule?

I am a support tech for hundreds of mac clients in my area. Personally, I see the eminent danger in having a hard drive that can fail tied to a router, which can also fail. If either fails, you either have a really heavy router, or a hard drive that cant be connected to anything without being removed from its casing. They are still too new to know how this will be handled in future versions, but let's hope people wont have to take these in to be able to swap out a drive as a home user, which is easily achieved in most external drive situations.
Several clients of mine have purchased Time Capsule already, and I have set many up in an array of configurations that seemed to work well, some for longer than others so far. There are several issues, such as wireless drops, WAN internet drops, and the gambit of normal issues someone could experience with any router.
The problem is this: across the globe, if any home or business user calls their ISP and has no network connectivity, which is a common scenario especially with PPOE, the FIRST thing and ISP will say is to disconnect the power from the router and reset it. I have spoken to every ISP available and this is common practice.
There is no power button on the time capsule, and no eject button on the macs connected to it.... So I am assuming apple was smart enough to build an auto disconnect and safe spin down procedure via a small battery into it somehow specifically for when you pull the power cord from it abruptly to reset it. That is the only option other than going into airport utility, which is NOT what ISPs tell people to do, and there is no clear warning on the Time Capsule itself. LOL. (I really dont think they did plan for this, but I would love to be told they did in this topic, otherwise the designers were really not thinking this out). I would hate to think that almost everyone who has purchased this device will have hard drive failures if they are unknowingly backing up to the drive via time machine on any computer in the network and the ISP asks them to reset it by pulling the power cable!)
I already fried one of my normal external drives when Leopard locked up permanently and there was no option but to hold down the power key on my MacBook. Thank you Leopard!
Can anyone put me at ease and say Time Capsule is not the next big blunder? I have a hard time switching out a good airport extreme, Dlink, linksys, or any other router for a client with something I am afraid of that seems to have a lot of potential problems. Sure it will earn me money when these fail as I will have to go help people recover their lives, and hopefully their memories. But I am a person of integrity and would like to recommend the right option before I plug in any more of these. I couldn't find all the answers easily browsing around so I leave it up to you to answer this for me!

Hei
I see your point, but you sure have another Time Machine backup disc on a safe place outside your home? I looked in the manula which tells you the is a reset button
30 Chapter 4 Tips and Troubleshooting
If Your Time Capsule Isn’t Responding
Try unplugging it and plugging it back in.
If your Time Capsule stops responding completely, you may need to reset it to the
factory default settings.
Important: This erases all of the current settings and resets them to the settings that
came with your Time Capsule.
To return your Time Capsule to the factory settings:
m Use something pointed to press and hold the reset button until the status light flashes
quickly (about 5 seconds).
Your Time Capsule resets with the following settings:
Â Your Time Capsule receives its IP address using DHCP.
Â The network name is reset to Apple Network XXXXXX (where XXXXXX is replaced
with the last six digits of the AirPort ID).
Â The Time Capsule password is reset to public.
If your Time Capsule still isn’t responding, try the following:
1Unplug your Time Capsule.
2Use something pointed to press and hold the reset button while you plug in your Time
Capsule.

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro?
Yes, if you are asking about using Time Machine to backup the Mac.
Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
You are not thinking of deleting the photos and files on your Mac, are you? If you do this, you will have no backups for those files.
Another concern is that Time Machine backs up the changes on your Mac. At some point, Time Machine will automatically delete the photos and files from the Time Capsule.....you just don't know when this might occur.
In other words, only delete files from your Mac that you can afford to lose.

TS3972 How can I access the files(movies,music,etc) in my Apple Time Capsule(4th Gen) from my Apple TV(3rd Gen). This is very frustrating Apple has not provided a basic feature, and me buying the Time Capsule and Apple TV is an complete waste of bucks.

I have an Apple TV (3rd Gen) and Apple Time Capsule (4th Gen). How can I access Movies and Music stored in the Time Capsule from Apple TV. This is very n't give frustrating that Apple doesn't give their customers with an straight forward access to their customers in between their own products. Iam repenting that buying these products is completely waste of bucks. Appreciate your help...

Welcome to Apple Support Communities
The Time Capsule is clearly announced as a router with a hard drive to make backups, not to store anything and share it with your Apple TV.
To access to movies and music from the Time Capsule, note that the Apple TV can only access to them if they are stored in your iTunes library, so you will have to put your movies and music into iTunes to access to them, and then, put your iTunes library on the Time Capsule in order to access to your data from there

Can I back up my iPad and iPhone onto the Time Capsule?

Can I back up my iPad and iPhone on the Time Capsule? If so, how do I do this?

You also have the option to backup using iCloud
More details in this Apple support document:
http://support.apple.com/kb/ht1766

How do I transfer my pictures and videos from my iPhone and IPad on the time capsule?

How do I transfer my pictures and videos from my Iphone and IPad onto my time capsule?

You cannot use Apple TV.. again the TC is not a media device and has no media extensions.
You can store video files on the TC.. but the ATV must work either via airplay so you run the video on an ipad for instance and send the screen view to the apple tv or you have itunes running on a computer.
BTW a WD live TV can play video files from a TC.. because it is a true media player.. the Apple TV is not a media player.. it is a streamer.

I keep getting this error when trying to backup time capsule with time machine. The backup disk image "/Volumes/Data-1/Dan's iMac.sparsebundle" is already in use.

I keep getting this error when trying to backup time capsule with time machine. The backup disk image “/Volumes/Data-1/Dan’s iMac.sparsebundle” is already in use.

Make sure that no other Macs are backing up at the time.
Pull the power cable from the back of the Time Capsule
Count to ten
Plug the power cable back into the back of the Tme Capsule
Wait a few minutes, then try a backup again.

Moved and trying to reset time capsule

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