Moved from Australia to Singapore with a new phone account iphone4

Hi all.
I've just moved from Australia to Singapore. I have my new micro sim from Starhub
But when I put it into the phone I get a " no service" message. Oddly though when
I take the micro sim out of my wife's iPhone her company provided for her here and put it inline
it finds the network straight away. From this im assuming it's not an issue like the
Phone being locked ( which it shouldn't be) but I'm puzzled as to what my next
Step should be. I read somewhere that a local version of iTunes will update the setting in my phone.
Any thoughts?
Thanks
Mgadams

Yes, the cracked screen voids the warranty. Had you exchanged it when you first experienced the problems and before the screen cracked, then it would be covered under warranty and replaced for free.

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