Moved from the US to the UK, not able to change the country on my account

I moved from the US to the UK and want to change my country. This should be straight forward in my account settings, but it keeps telling me I have rentals I haven't watched. I don't have any rentals on any of my devices. I bought an iPad mini here in London and can't buy apps because it keep telling me my account isn't valid in the UK. Very furstrating! I e-mailed support and never heard back. Please help!

Welcome to the Apple Community.
Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.

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