Moved house and no outgoing calls. Going round in ...

We moved house last Friday, and moved to BT from TalkTalk for phone and BT broadband package. Cancelled TalkTalk 24 hours before move as instructed. Moved in and had 2 days of landline working before it told us that on every outgoing call we are not authorised for that service, calll the service provider. We still get incoming calls. Called BT. Checked line, all seems ok, send an engineer. Engineer checks external/internal/exchange equipment. Finds no fault. We call BT. They send another engineer who blames TalkTalk. TalkTalk categorically claim that we would have had no calls at all if they hadn't given line back to BT. Call BT. Wait for another engineer. Any ideas?
None of this properly describes the frustration at time wasted over the past week on our mobiles to an Indian call centre where they seem to be reading from a script and unable to take on board what is now simply going round in circles. There clearly is a problem yet noone seemes to be able to figure out what...in a telecommunications company. Disgusted by service.

Since 2nd July we have been unable to make calls from our hub phone...we have a dial tone but when we dial a number we get an automated message telling us we cannot make calls (including emergency calls) from this phone and to hang up and use another phone. We can receive calls on the hub phone.  We reported this fault on July 2nd, the problem was referred to 2nd level of support - not fixed, then referred to product specialist team - still not fixed.  Am on phone to BT yet again at the mo - have been put on hold several times, being passed from pillar to post....INFURIATING!  Any ideas anyone?  :-(

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