MOVED: K8T Neo-V with Win XP Pro, computer restarts instead of shut down?

This topic has been moved to AMD64 VIA/AMD/ATI based board.
https://forum-en.msi.com/index.php?topic=93812.0

I disabled Boot on LAN, disabled Wake-On-PME in BIOS, and checked my control panel power settings, but it still restarts instead of shut down.  I just got this motherboard and it started doing this ever since I installed it.  I did reformat my hard drive and reinstall windows after I installed the motherboard.  I'm trying to avoid opening the case again, I don't think I flipped the power switch and reset switch because when I push the reset button or use Start menu's restart, the computer still restarts.  I guess I'll double check it again...
for the "clear cmos and load defaults in the bios", this is a brand new motherboard, shouldn't it already have the default settings?  and what do I need to do to reinstall the mainboard's chipset drivers?
Thanks!!

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    Tonight I installed the brand new board from MSI. It is a replacement for a defective one. When I click on shut down in Windows XP Pro, it shuts down and then immediately powers back up.
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    I also unhooked the reset and power buttons to see if perhaps they were defective. Also pulled out all the cards except the video. None of those things made any difference. It was a long-shot, but I tried them anyway.
    Since setting the BIOS to default settings didn't help, I went into the power management section of BIOS and turned all the wake up features to disable. That also made no difference.
    When I searched for this problem on the forum, I found two references about a year ago. They seem to have the exact same problem so I tried to do what the suggestions for those were. That made no difference. There was a reference to APC or something like that in Windows control panel. I am not familiar with whatever it said and I could not find it in the control panel. It should be set to power down when I tell it to though. I am not aware of any setting in Windows that would make it not power down and stay off.
    It can not possibly be the other parts because they all worked fine with the other motherboard, but here is the list anyway. The power supply is an Antec 500 watt, AMD 300+ CPU, 2 sticks of 1GB RAM, Seagate 300GB PATA hard drive, ATI APG video card.
    Any ideas?

    Quote from: dmcomputerguy on 28-February-07, 15:13:22
    Tonight I installed the brand new board from MSI. It is a replacement for a defective one. When I click on shut down in Windows XP Pro, it shuts down and then immediately powers back up.
    ALL the parts are the same as before, the only change is the replacement motherboard. The new one is the exact same model as the old one, so nothing has changed. The old one powered off fine, it's problem was that the USB ports stopped working. I changed nothing in Windows either. I am using the defaults on the BIOS. Made sure to set it to defaults to try to fix this problem.
    I also unhooked the reset and power buttons to see if perhaps they were defective. Also pulled out all the cards except the video. None of those things made any difference. It was a long-shot, but I tried them anyway.
    Since setting the BIOS to default settings didn't help, I went into the power management section of BIOS and turned all the wake up features to disable. That also made no difference.
    When I searched for this problem on the forum, I found two references about a year ago. They seem to have the exact same problem so I tried to do what the suggestions for those were. That made no difference. There was a reference to APC or something like that in Windows control panel. I am not familiar with whatever it said and I could not find it in the control panel. It should be set to power down when I tell it to though. I am not aware of any setting in Windows that would make it not power down and stay off.
    It can not possibly be the other parts because they all worked fine with the other motherboard, but here is the list anyway. The power supply is an Antec 500 watt, AMD 300+ CPU, 2 sticks of 1GB RAM, Seagate 300GB PATA hard drive, ATI APG video card.
    Any ideas?
    bretware and Hans, thank you for the replys. The BIOS was already set to power off after a power failure so I did not need to change it. I tried booting into safe mode and shutting off; same results. The network adapter is a VIA chipset, rather than the Realtek; the wakeup setting is unchecked and grayed out because I unchecked the option to power the adapter off when it is not used; that also made no difference.
    I will now tear the machine apart, yet again, and breadboard it on the bench with a different power supply. I sent an urgent e-mail to MSI, hopefully they will respond in the next couple of hours.

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  • MOVED: K8T Neo-FIS2R with Athlon 64 4000+ mobile CPU

    This topic has been moved to Overclockers & Modding Corner.
    https://forum-en.msi.com/index.php?topic=135945.0

    This topic has been moved to Overclockers & Modding Corner.
    https://forum-en.msi.com/index.php?topic=135945.0

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