MOVED: Screen flashes black for 1-2 Seconds MSI GT70 i7

This topic has been moved to MSI Notebooks & Netbooks.
https://forum-en.msi.com/index.php?topic=172229.0

I didn't have anything running other than Internet Explorer and Microsoft Outlook.  How do I restore it to factory defaults? I just purchased this computer and I have all my company information stored on my hard drive.  I do not want to lose anything on the hard drive.  Should I back everything up first?

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    Please re-post and let me know. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Hi, I am having trouble MacBook Air crashing since Yosemite upgrade. I ran an Etresoft check but I don't know what it means... my system runs slowly and crashes. I have to force shutdown. Sometimes screen is black for a split second b/w webmail pages

    Hello,
    I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM  details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
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    EtreCheck version: 2.2 (132)
    Report generated 5/2/15, 9:53 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Mid 2012) (Technical Specifications)
        MacBook Air - model: MacBookAir5,2
        1 1.8 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:22:41
    Disk Information: ℹ️
        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple Inc. Apple Keyboard
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USB-64HP (1.0.3) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        [loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mcafee.ssm.Eupdate.plist [Click for support]
        [running]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        TouchP-150M    Application  (/Applications/Canon P-150M/TouchP-150M.app)
        iPhoto    Application  (/Applications/iPhoto.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        NTFS-3G  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
        Destinations:
            My Passport Edge for Mac [Local]
            Total size: 499.94 GB
            Total number of backups: 27
            Oldest backup: 2013-01-31 21:15:26 +0000
            Last backup: 2015-05-02 11:33:09 +0000
            Size of backup disk: Adequate
                Backup size 499.94 GB > (Disk used 82.42 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             3%    fontd
             2%    VShieldScanManager
             0%    taskgated
             0%    notifyd
    Top Processes by Memory: ℹ️
        745 MB    Google Chrome Helper(8)
        439 MB    kernel_task
        246 MB    VShieldScanner(3)
        160 MB    Google Chrome
        127 MB    Finder
    Virtual Memory Information: ℹ️
        130 MB    Free RAM
        3.87 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 2, 2015, 09:30:08 PM    Self test - passed
        May 2, 2015, 08:52:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
        May 2, 2015, 09:28:53 AM    /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
        May 1, 2015, 05:45:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
        May 1, 2015, 05:38:54 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
        May 1, 2015, 05:38:43 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
        May 1, 2015, 05:38:32 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
        May 1, 2015, 05:38:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
        May 1, 2015, 05:38:10 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
        May 1, 2015, 05:38:00 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
        May 1, 2015, 05:37:49 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
        May 1, 2015, 05:37:38 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
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        May 1, 2015, 05:35:39 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
        May 1, 2015, 05:35:28 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
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