Moved Time capsule from office to home - now cant connect

I set up my time capsule at work, but for security reasons was asked to turn off the wireless device and just connect with a cable - which i did, but after a few days of all the wires, I decided instead to bring it home and use it as a backup and wireless device for my house.
Unfortunately, it doesnt seem to like the move. I connected to my modem and tried to set it up wirelessly. The orange light flashes attempting to find the device, but it cant and the light completely shuts off after about 30 seconds... When i open airport utility Im not able to set it up manually. Even when I now try to connect to the time capsule with a cable, it wont recognize that its even there.
Im really at my wits end trying to figure out what to do. Any help is much appreciated

Hello NCGirl26. Welcome to the Apple Discussions!
Instead of trying to muck with the Time Capsule's (TC) current configuration that "worked" at the office, I strongly recommend that you just perform a "hard" reset on it to get it back to its "out-of-the-box" configuration, and then, set it up properly for your home network.
Also when changing a network configuration, like re-introducing the TC back into your home network, it is always a good idea to perform a complete power recycle of all of your network components.
Please try the following after performing the TC reset:
o Power-down the modem and computer(s); wait at least 10-15 minutes.
o While the devices are powered-down, connect the TC to the modem using an Ethernet cable between the modem's Ethernet port and the WAN (circle-of-dots) port on the TC.
o Power-on the modem; wait at least 10-15 minutes.
o Plug-in the TC; wait at least 5-10 minutes.
o Power-on the computer(s)
You should now be in a position where you can access the Internet from your computer(s) that are connected either by wire or wirelessly to the TC. Since the TC is in its default state, I suggest using the AirPort Utility to reconfigure it as required for you network needs including enabling wireless encryption.

Similar Messages

I dragged and dropped files to my time capsule from my laptop but now I cannot find them anywhere on there... Please help

I dragged and dropped files to my time capsule from my laptop but now I cannot find them anywhere on the time capsule... Please help I no longer have that laptop. All it is showing is time machine backups.

Open Macintosh HD and look for your Time Capsule icon under the SHARED heading on the left side of the window.
Click on the Time Capsule icon and folder will appear to the right representing your drive
Double click the folder to reveal the contents
You should see a xxxxxx.sparsebundle file for each computer that is backing up and the files that you dropped onto the Time Capsule from the other computer. Leave these files alone.
If you do not see the other files, unfortunately, they are not there.

How do i connect my time capsule from outside my home? i dont have static ip

sorry about my english...
its been 4 months now and still I am not able to connect my time capsule via internet from outside . i have read enough forums and discussion but i am confused because every discussion has different answer. please anyone can explain me the simplest way to configure my time capsule so i can connect it from other computers. i am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
some questions.
1. is it possible to use time capsule as nas using dynamic ip address?
2. if yes how and where can i get exact detail about this.
3. how to connect my time capsule form my iphone,ipad or other computers . connect through ip address or something else?
4. is it any simple installation way to do this? i heard about bonjour and icloud but dont know how to connect through this.
please help me
thank you
sachin

i am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
Here is your primary issue.. you cannot connect with win7 ..
Windows only offers SMB protocol which just about every ISP.. all responsible ones ...block..
Time Capule offers AFP to internet and only AFP.
You need to use a Mac to connect.. then use BTMM and iCloud as there is no dyndns in the TC anyway. (Actually there is a dyndns but only for apple btmm use... you cannot access.
If you want to or have to use windows.. then get a proper vpn router that offers vpn endpoints to windows and has dyndns.. setup the TC in bridge behind the vpn router and access via vpn .. this is the only safe way of connecting using SMB.

I can access my time capsule from my mac mini at work but my macbook can only access it from my home network. how do i fix this?

I have a Mac Mini and a MacBook, both were configured at home to access the time capsule. I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home. The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow. Accessing the same files from an older HP laptop is as fast as accessing its own hard drive. How can I speed up the accessing of these files from my apple products. One would think they would work fast and the 'windows' computers would take minutes to map the drive each time...
Thanks for any help.

I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home.
This cannot happen by magic though.. you must have configured the mini to access the TC remotely.. which method are you using, BTMM and iCloud??
The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
How is the Macbook configured to access the TC remotely?? If you are trying to use BTMM and iCloud, then it might be a case that with the mini running the connection cannot be done by more than one computer at a time.. this is generally the case although I do not know if that is specifically true of BTMM method. Try turning off the mini and leave it off.. (off not standby)... then reboot the TC when you are at home.. and then try and connect the laptop to the TC the next morning from work. See if it is then able to capture the connection.. if so start up the mini and I suspect it now will not be able to connect.. that will prove that the TC cannot cope with two remote connections.
There also could be another factor in here. If you are accessing the laptop via the same router as the mini is on.. then actually you cannot have two users mount the same files on a TC.. from the same IP address.. as far as the TC is concerned both devices have identical IP, that is the public IP of the work location router.
If you happen to not be using BTMM then the situation is even easier.. you cannot make two different devices connect to the same network resource using the same port. That is the failing of the NAT system.. one device uses the port then it cannot be used by a second device. You will need to do some fancy footwork and use a different port.
Anyhow tell us exactly how you are doing remote access.. otherwise I am just guessing.
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow.
Are you talking about files you are hosting on the TC?? Not Time Machine backups??
Can you tell me exactly how you are accessing the TC.. please do a test..
Copy a file to the TC and from the TC using the Laptop.. Use a single very large file, eg 1GB movie file.
Give me a read and write speed.. you can use activity monitor to give me an aprox average speed as well as peak.
Do the same test from the same computer with wireless turned off running ethernet.
Then do the tests from the mini.. same ones.. copy large file to and from the TC by ethernet and by wireless.. when using ethernet make sure wireless is off.
I strongly recommend you set IPv6 to link local only for your wireless and ethernet setup in the Mac.
eg
Now do the test from the HP laptop and give me the results from that.
Is the issue wireless only.. ??
Then you might need to spend a bit of time fixing the wireless in the Macs.. you can run wireless diagnostics in Mavericks.
About Wireless Diagnostics

What software do I need to view files or watch movies on my imac/time capsule, from my macbook (away from home)?

What software do I need to view files or watch movies on my imac/time capsule, from my macbook (away from home)?
imac is running lion...macbook is couple years old.
thnx

It appears you have a iPad Mini and a MacBook. Assuming that, this
About renting movies from the iTunes Store - Apple Support
says
If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
This is the Mac Mini desktop forum

I used an ethernet cable between my iMac and Time Capsule for the initial backup. Now that initial backup is concluded, can I simply unplug the Time Capsule from my computer?

I used an ethernet cable between my iMac and Time Capsule for the initial backup. Now that initial backup is concluded, can I assume I can simply unplug the Time Capsule from my computer without any glitches and Time Capsule will then run wirelessly. Is this assumption correct?

can I assume I can simply unplug the Time Capsule from my computer without any glitches and Time Capsule will then run wirelessly. Is this assumption correct?
Yes, if the computer will be able to receive a strong wireless signal from the Time Capsule.
I did not disable wireless. So I assume the backups are occurring both with the ethernet and wirelessly.
It is inot possible to have both an "active" Ethernet and "active" wireless signal simultaneously. If an Ethernet connection is established, your computer will default to the Ethernet connection. If the Ethernet cable is unplugged, the computer will revert to the wireless connection.
I also show 2 wireless networks available through Airport. Shouldn't there only be one now?
You have a simultaneous dual band Time Capsule. That means that it will always be providing both a 2.4 GHz and a 5 GHz network.
I named my new network the same name as the old network. This enabled all of our devices to continue with their connection without entering the new network and/or passwords; however, I am afraid this may pose problems in the future somehow. Any input on this issue as well?
Things should be fine. Devices will connect to the best signal.....either 2.4 GHz or 5 GHz....based on their capabilties and location in relation to the Time Capsule.

Thinking of purchasing Time Capsule.... Can I access my documents saved on (Home Network) Time Capsule from another Network??? For instance, I can access my documents saved on MyBookLive (which is connected to my wifi) from ANY wifi connection...

Thinking of purchasing Time Capsule.... Can I access my documents saved on (Home Network) Time Capsule from another Network??? For instance, I can access my documents saved on MyBookLive (which is connected to my wifi) from ANY wifi connection... Like when I'm at school I can download documents stored on my MyBookLive at home.... I love this feature... But I would prefer to keep my products apple... So my question is can I access my documents from ANYWHERE with Time Capsule???
Other products I have: MacBook (2009 limited edition it's aluminum) two iPad2 (2012) iPhone 5 (2012) two iphone4 iPod touch (2010) iPod Nano (2011)

Remote access to TC is allowed by BTMM and iCloud service.
Not for ipad or iphone.. only the Macbook although I think people have some work arounds..
NOTE. Your school firewall should block it. If I was still working in network admin I would. ie you are risking the whole network to get access to files unchecked for viruses.. and please don't just say Macs don't get viruses, you can still be the source of the infection even if you don't suffer the disease. Just a carrier.
http://support.apple.com/kb/HT3486

TS2706 I cannot connect to my airport (time capsule) from a Windows PC

Any information on how to connect to an aiport extreme (really the time capsule) from a Windows platform. Have no problem from our Mac's but cannot connect from a windows based platform. I haven't been able to find any recent posts to help with this problem.

First off, Archon23, what you want to achieve is possible. I have access to both my Time Capsule (TC) and the USB drive connected to it, from a Win. 7 and Win. XP machine.
Here is what I see from the Windows side of things:
     From My Computer - TC USB Drive (Y)
     From Windows HomeNet - Time Capsule:
Now getting there is the trick.
One caveat before proceeding: I am not well versed in Windows Networks, Windows Sharing and Firewall settings so some of the following may not be elegant, may not be absolutely required, and may not be the best way of getting there. But it is what I did to see both the TC drive and it's attached USB drive on the Windows side of my network..
1.) First, I added Airport Utility to the Inbound rules of Win 7 Firewall
While poking around my Network Sharing and Firewall settings trying to figure this out, I got a Pop-up recommending I do that. AND I did that. Oh, and while you are at it, make sure you have a Home network established.
2.) Next, on a hunch, I installed a USB Wi-Fi Adapter (under $20) to my Win PC, enabled that Wi-Fi connection and disabled my Ethernet connection. I was getting no where on this matter with my Ethernet connection to a DSL Gateway. But with a Wi-Fi connection to my AirPort Express Base Station, I made progress.
3.) Finally, while poking around my Network Sharing Center some more, one by one I started the various network device Setup Wizards in there, and Trouble Shooters, to find the elusive TC/USB devices in question...AND voila, it worked.   And it's stable, been this way for going on two weeks now.
Good luck.

Best way to access Time Capsule from the Internet?

I wanted to see if anyone knew of a program or setting I can use in order to access Time Capsule from the internet? I know that probably I will not be able to at this point access it directly, even though it is connected to the internet through my modem, but I do have a Mac at home that is connected to Time Capsule. Isn't their a way that I could connect to the Mac, but not through Back to My Mac, that would show Time Capsule as connected to it, so that way I could access the files? Any ideas would be appreciated.

It is possible to mount the TC as a network hard drive when outside your regular network.
1) You will need to reconfigure your router to forward the ports used for AFP (by default 548) to the Time Capsule.
2) Then when outside the network make sure Finder is active, press Apple+K to bring up the 'Connect To Server' dialog.
3) Input the WAN IP address of the network to which the TC resides on.
4) You will be asked for the password used to access TC.
5) The TC should appear as a mounted drive.
It is then possible to access files on the TC as well as do a TM backup. To make life easier you can drag the mounted TC into your dock for easier access in the future.
However, it is obviously recommended to use a strong password to protect the TC (configurable using Airport Utility in the 'Disks/File Sharing' tab). You may also need to use a service like DynDNS if your network does not use a static IP address.
But I am using my home networks' Time Capsule successfully from the office.

Can i access my data on time capsule from some other network

can i access my data on time capsule from some other network that is my data at home from office over internet

There is plenty of info out there if you google..
Here is a summary I just put into another thread.
Remote access has been added back into iCloud that was in MobileMe..
Read the info on setting it up from cloud service.. BTMM.
http://www.apple.com/support/icloud/back-to-my-mac/
If you want to do it without the cloud service, you have one major issue.. the public IP for WAN..
The internal IP of the TC.. which will default to 10.0.1.1 btw.. is irrelevant. It is the IP of the WAN which you use to access the TC over the internet. And here you have a problem.. the TC does not include dyndns service. So unless you have a static IP address from your ISP, this will cause you grief.
(If it is offered by your ISP.. get a static IP.. that eliminates all the issues.. and is far superior. Even dyndns service has issues if your public IP rotates too often. It is generally an extra cost item and requires a business account but some ISP offer it cheap or even free.. I joined an ISP that offered static ip for free because it gives me the ability to remote access my network without all the hassles you will see below.)
There are ways around it.. setting up your own domain for instance.
http://dyn.com/support/airport-time-capsule-with-dynamic-dns/
But it is easier to simply use a different router.. almost all of them have dyndns service available.. place the TC behind the router in bridge and forward port 548 TCP to it.
This is a bit old but still relevant.
http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
Note .. there is no ftp, http, ssh (there is actually but it isn't accessible), or any other service to allow connection other than AFP.. so you must use a Mac in remote location to access the TC.
The setup for the two methods is slightly different in the TC.. in the first instance, you need to turn on WAN access via disk sharing page in the manual setup.
In the second case you do not need this.
Remember security and put strong passwords on the disk. There are still security questions about this.
If security is important.. there is a third and better (IMO) method and that is vpn.. you will need to buy a vpn router as TC also missed out on that.. establish a vpn with the main router and that will allow you access to your network.. you will also then be able to use SMB remotely not just AFP.
Also if this office is a large company they should be running a firewall, which would block your access to home. You should check your IT admin people for what is allowed.. generally the only acceptable method is vpn otherwise you can drag viruses and trojans right into the network without the firewall catching them.

IPS Modem to Vonage router to Time Capsule to Airport Express. Now I want to add a guest network.

I want to set up a guest network.
I understand that there can only be one main router and the others should be in bridge mode to set the guest network feature on the Time Capsule.
If I set the Time Capsule from bridge mode to "DHCP + NAT" then I lose my internet.
Since I think the Vonage router is set as the main router how can I swap that function with the Time Capsule or perhaps that cannot be done.
Please let me know what I should try or whether to give up.
Thanks.

Thanks. I understand you want to "swap" your Vonage box with your Time Capsule. That will require re-enabling the Time Capsule's DHCP and NAT as you already attempted and explained in your original post, connecting the Time Capsule directly to your modem, and installing the Vonage box "downstream" of the Time Capsule by connecting it to a Time Capsule LAN port.
I assume you using your Mac wirelessly, that you have cable Internet (as opposed to DSL, FiOS, satellite, or office / school wired LAN), and that right now everything is working including your Vonage telephone service. If any of that is not correct, stop here and let me know.
You should also print these instructions, since you will be unable to communicate with either your Mac or your phone until you are finished and everything works correctly. If all else fails you may have to begin all over again with a "hard reset" of both your Time Capsule and the Vonage box and reconfigure them completely. Any Time Machine backups already completed will not be affected though.
Then:
Power down your cable modem: unplug it from the wall receptacle.
Disconnect the Ethernet cable linking the Vonage box and the Time Capsule. Set it aside for now.
Disconnect the Ethernet cable end attached to the Vonage box's blue port, and connect it the Time Capsule's WAN port instead.
Take the cable you set aside and connect the Vonage's blue port to one of the three Time Capsule's LAN ports.
Power up your modem and wait a moment or two for it to complete its startup sequence.
On your Mac, open AirPort Utility and reconfigure your Time Capsule's Router Mode to "DCHP and NAT" as you did previously. Update and allow a moment or two for it to reset.
Verify that you can use your Mac to load web pages and that your Time Machine backups continue to occur as usual.
Should something not go as expected and you need to make changes, be absolutely certain to power down your modem before changing what you connect to it.
Next:
The following Vonage video will illustrate the remaining steps particular to the Vonage box: Set Up Vonage Box With Router
Review their tutorial and make sure all its instructions make sense for what you have. If something doesn't, write back and I'll try to figure it out.
... how to make the vonage router a bridge.
Unless you want to use the Vonage box's LAN (yellow) port to connect an additional wired computer or other network it's not necessary to reconfigure it as a bridge. The Vonage's router will just remain unused.
If you want to do that though, you must log in to the Vonage box's configuration web page. Its address will be assigned by your Time Capsule, sequentially: for example if your Mac's IP address is 10.0.1.2 your Vonage box might be 10.0.1.3 or something along those lines. You may have to experiment to find out what it is (see Note below). Once you find it though, you will be presented with a login page resembling the following:
Its default User Name is router and so is its password. Click Go to log in.
Once there, navigate to Basic Setup > Local Network Setup, and change DCHP Server to No as in the following:
Click Apply and you're done.
Note: just like all non-portable network devices, it makes sense to assign the Vonage box a static IP address: Basic Setup > Connect to the Internet, and change Connect Using to Static IP Address. You'll have to fill in the fields using addresses appropriate for your network.

Access hard disk in time capsule from Windows XP installed in VMware Fusion

Hello.
I have installed VMware Fusion 3.0.2 on my iMac (Mac OS X Version 10.6.3) , and then have installed Windows XP on the Fusion.
Now, I can not access the hard disk in the Time Capsule from Windows XP.
Does anyone have an idea to overcome this problem?
Thank you for your help.
Best Regards,
Hoss
hoss_serri (at) yahoo (dot) com

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Fusion. You should post your question in the Fusion forums:
http://communities.vmware.com/home.jspa

Can't access time capsule from my macbook air

Guys,
Recently, I bought a Time Capsule. In my home I have 1 IMAC, 1 Macbook Air and 1 Ipad connected to the TC. In the first configuration everything is ok. But, now, when I true to use the Time Machine or even access the TC from the MacBook air I'm not able to to do that. When I try it comes a message telling that I should contact the system administrator.
If someone could help I`ll be glad.
Thanks,
Caliljr

Reboot the TC.. it is stupid yosemite.. it has forgotten where the TC is.
This is stock standard yosemite.. welcome to the beta program you thought was full release.
There threads multiple in number and length but no fix is available.
new x yosemite doesn't support airport utilities ... time capsule doesn't work.. very frustrated ... need help please
Start at the end and works backwards.

Access your TIme Capsule from a different network?

Okay, I've been looking everywhere for a guide or how-to to do this, but my searches have been more or less fruitless, coming across outdated, incomplete or incompetent so-called "guides", so I thought I'd finally post a question myself, and see if anyone has actually been successful in doing this.
What I want to do is be able to do is access all the files stored on my Time Capsule from anywhere (using accounts and/or passwords), provided I have an internet connection. I use my Time Capsule as an external hard drive, and it's great at home, but I have a lot of music, movies, photos etc that I don't have space for on my MacBook, so being able to connect to my Time Capsule from other locations would be awesome. I have seen many guides and how-to's, but no matter how closely I follow the steps, it never seems to work. If anyone has had any success using one of the guides, feel free to post the link below.
I am running the latest firmware on the Time Capsule (7.5.2) - the serial number is 6F01208ZAQG if that helps, the latest version of Airport Utility (5.5.2), my Time Capsule is connected to the internet via a Thomson TG585 v7 router (via Ethernet cable), I am on a MacBook running OS X 10.6.5, which is connected wirelessly to the Time Capsule, and if it makes any difference I am in New Zealand.
Any information would help, but if you're going to say "it doesn't work" or something not-so-helpful like that, could you please give a reason? I'm tired of you pessimists shooting everyone down.
Thanks in advance,
Ryan

Welcome to the discussion area!
It's been some time since I have used the "feature" to access files on the Time Capsule over the internet, so I can't remember all the details from 12-18 months ago. Some specifics I do remember:
1) You must have a "static" IP address for your internet service from your ISP
2) You must use a simple one port modem that will allow the Time Capsule to be the "main" router on the network
3) You must use Mobile Me from Apple to set this up
However, I notice that Apple no longer talks about this feature on the newer Time Capsule literature online, so that might be a hint that it is no longer being supported.
When did have it working, even small file transfers took forever. The connection, if I was using wireless, was often lost before transfers could complete.
I haven't tried the "how to" in the article below because I no longer travel for my job, but it might be worth a look for a different approach if Mobile Me is no longer providing this service.
http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
Message was edited by: Bob Timmons

Can't connect to Time Capsule from Windows

I have a time capsule that I have set up at work which works great with my laptop (MacBook Pro) at work. However, when I try to map the Time Capsule from home (Windows 7, not the same subnet), I cannot do so.
I have been able to ping it, as well as access the Time Capsule configuration page through the AirPort Utility that I have installed on my Windows machine at home (I do so by going to File...>Configure Other... and then log on). So I can communicate with it but I can't map it using the Windows "Map Network Drive" command.
Any thoughts?

I figured it out. I had to change the Time Capsule to only allow File Sharing with Accounts. Then, using the "Map Network Drive" and \\ipaddressaccountname and - viola!

Moved Time capsule from office to home - now cant connect

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