Moved users to new message store Unity Connection

We recently moved users to a new messwage store on exchange. These users can no longer receive their voice mail in outlook. Everyone else can. What is the issue here?
Unity Connection
8.5.1.10000-206
Exchange 2003

You may need to check the Unified Messaging profile setup in Unity to ensure it still has access into the new store. In 2003, it uses WebDav, so if the account you are using is not setup to use WebDav on the new store, Unity can not deliver nor retrive information from this new store. Also note, there is some sort of odd requirement with Microsoft and WebDav.. the account that uses WebDav must have a mailbox setup and at least one message sent and received to it. (Or just logged into at least once for it to be active). I have no idea why, but its documented at MS and seemed to fix a problem for me during a prior install with CUC and 2003 Exchange

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First , our version is:
Sun Java(tm) System Messaging Server 6.3-6.03
(built Mar 14 2008; 32bit)
libimta.so 6.3-6.03 (built 17:12:37, Mar 14 2008; 32bit)
I have a question about the behaviour of users whose
mailbox are in a newly created message store partition
, which I call its nickname as mailvol2
These were what I did:
I created the new partition using the command
configutil -o store.partition.mailvol2.path -v /newdisk/par
(then restarted the JSMS)
I tried to test it first on an existing user
(whose mails are still in the default primary partition)
and I added the "mailMessageStore" attribute to
his Ldap entry, with the value mailvol2
Now I tried sending him new mails.
The mail could be read. But it seems that they
went to the primary mailstore partition as I
could not see any subdirectories under the path
/newdisk/par
(I expected there is a subdirectory called
==user under there)
Is this normal ? In other words, only newly created
users (with the mailMessageStore= mailvol2 attribute)
will have their mails under there.
For the old user, I must use the
mboxutil -r ..........
command to move his old mailbox first in order for his
new mails being housed in the new partition ?

mboxutil -r should change the mailMessageStore attribute on the user.
It is important that the mailMessageStore attribute on the user be correct. This is not for the normal functioning of access to the folder on a day-to-day basis, but for recovery purposes.
For normal functioning, access to the folder occurs via the folder DB. The folder DB record includes the name of the partition on which the folder resides and the file system path to the folder.
But if folder DB information has been lost, the store access code looks for the folder on the partition specified by the user's mailMessageStore attribute. If it exists, the folder is added to the folder DB. This allows the store to recover dynamically. If the user does not have a mailMessageStore attribute, then the default partition is assumed. The reconstruct -m command will search all the partitions and work this out, but the dynamic recovery requires the mailMessageStore attribute to be correct and assumes the user is on the default partition if the does not have a mailMessageStore attribute.
This is mentioned in [To Change the Default Message Store Partition|http://wikis.sun.com/display/CommSuite/Managing+Message+Store+Partitions+and+Adding+Storage#ManagingMessageStorePartitionsandAddingStorage-ToChangetheDefaultMessageStorePartition] in the Admin Guide.

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I recently moved users from one Lync standard pool to another but users have lost all there contacts.
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Hi tonysolinas,
If you select Force, the user account is moved, but any associated user data is deleted (for example, conferences that the user has scheduled). If you do not select it, both the account and
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http://technet.microsoft.com/en-us/library/gg182600.aspx
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If it's indeed not working, see Pondini's excellent website for everything having to do with Time Machine: http://pondini.org/TM/FAQ.html
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D.
Message was edited by: D. Fraser

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Hi Jim,
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Hi guys,
I ' m running Sun Messaging Server 6.3, i have to to move my MSS (just the message store) from an old/small FS to a new and bigger FS.
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Edited by: caius75 on 22-set-2011 6.04

Yes, putting the new storage on a new message store partition and moving the users to it using mboxutil -r is the easy way to to do this. mboxutil -r will use the appropriate locking to allow you to do this during normal operations. Of course whether that is a good idea depends on the IO capability of the system.
Also, please review this knowledge article in MOS:
Why is More Disk Space Used On Partitions After Moving Users? (Doc ID 1327960.1)
https://support.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1327960.1
And these sections in the Admin Guide (it is the 7.x Admin Guide, but still applies to 6.3):
Managing Message Store Partitions and Adding Storage
http://wikis.sun.com/display/CommSuite/Managing+Message+Store+Partitions+and+Adding+Storage
To Change the Default Message Store Partition
http://wikis.sun.com/display/CommSuite/Managing+Message+Store+Partitions+and+Adding+Storage#ManagingMessageStorePartitionsandAddingStorage-ToChangetheDefaultMessageStorePartition

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Hi,
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cucwithnortel.pdf (308.1 K)
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Moved users to new message store Unity Connection

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