Movement from return to Unrestricted.......

Hi there ,
              There is a material for eg: drum which is to be sent to customer from returns .
Now my first query is that can we move directly to the cutomer through any mvt type or do we have to first move it to un-resticted....& then move it to customer.
and in either case what is the mvt type that needs to be used .......
Thanks
Kaushik

Hi Kaushik,
It depens on your current Business Process. Suppose if you have QM active, whenever you get Returns the stock will be in Restrictive Mode. You need to make them as Un-restricted Stock either manually or automatically by the system.
If you have Warehouse Management, depending on the materials, you will define a separate Storage Type for Returns and then based on Movement Type, you can redict the Returns directly to Customer or to a different Storage Bin (Return Bin etc.)
Or else, based on the movement type and the Sales Order Type, and based on Conditions, you can send returns directly to Customer.
Hope it is helpful.
Aktar

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