Mover's Coupon Terms - Severe Lack of Clarity

As indicated in the thread title, Best Buy's terms / conditions / and exclusions for the mover's coupon is stupefyingly vague. Best Buy does not post on it web pages just which items are Unilateral Minimum Resale Price (UMRP) and the exlcuions list only indicates "Some" Samsung and Sony TVs... well which ones?!
I will be buying at least two TV's from the following list: 1) UN65HU9000; 2) UN55HU9000; 3) UN65HU8700; UN65HU8550; 4) a Sony 900B; 5) a PN60F8500; and/or 6) a PN64F8500. One for bedroom and for the family room.
Calling a nearby big box store resulted in no useful info. I called the national number and after being transferred to three different phone reps (two in geek squad for some unknown reason) nobody could actually give me any infoirmation. This is the sort of aggravation that initially led me away from Best Buy when back in 2010 the local Best Buy for my old address were rather rude in refusing to price match some video cards (where I swore off shopping for myself from Best Buy) and in 2011 Black Friday when the customer service department tried to pass off as new some clearly open-box, refurb Klipsch speakers that a friend asked me to buy. That swore me off Best Buy entirely until now.
After three years I thought I'd give Best Buy another chance, but this has been surprisingly more opaque than the back and forth in getting the mortgage for the home I just moved to.
So, are any of those TV's on the coupon list, and if prices drop post-Thanksgiving would I be out luck from Best Buy's price matching?
I intend on buying at least two of these mid-upper tier TVs in the immediate future, it's just a question of where.

Hi Aggroed_Buyer,
The terms of these coupons shouldn’t be vague at all, and I really am sorry if we were not able to get the answers you deserve in a timely manner. I just read through the terms of this coupon and it seems pretty straight-forward to me what is accepted and what is not.
It is correct that we don’t list ever specific model TV that is accepted or not as that would be a very long list given the sheer number of TVs we carry. Any store could have told you if a specific model is accepted or not. I look at all the models you listed and the only model that this coupon could be used on is model UN65HU8700.
I hope this helps,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Why can't I use mover's coupon on Macbook?

Hi,
Happy thanksgiving everyone, but my experience at Best Buy today was so disappointed.
I recently moved to new home and received a mover's coupon for Best Buy. I tried to buy a Macbook Air 13.3 at 8251 Gateway Overlook Dr, Elkridge, MD 21075. At checkout, I showed the associate the coupon and I was told I could not use it. He said Apple Macbooks are "Unlateral Minimum Resale Price (UMRP) products". I don't even know what UMRP means, but I thought ok, it's thanksgiving, there is no need to give anybody a hard time. Then I paid the full price for it which is 899.99. Then I went back and told a friend about the purchase. He was shocked I paid so much for it. He told me he WAS able to use the mover's coupon as well as student discounts on the exact same Macbook, and he paid $170 dollars less than I did. I went back to the store and talked to the customer service, I even showed them my friend's receipt. But the associates in the store kept telling me the UMRP non-sense. There is nowhere on the coupon saying Macbooks are excluded. After 30 mins talk, I still could not get the discount. And I felt so disappointed about Best Buy, especially at Thanksgiving eve.
I did some research online, and I found this post in this forum : http://forums.bestbuy.com/t5/Best-Buy-Store-Purchase/Why-can-t-I-use-a-Movers-Coupon-on-a-MacBook/td.... Apparently, somebody else had the same problem and it was solved. Can any moderators here give me some help? At least give me an explaination that makes sense (Please, no more UMRP non-sense).
Thank you.
PS: I want to insert the images of my receipt, the coupon and my friend's receipt. But I am not able to insert them. But I can provide them if needed.

Hello Disappointedme-
I absolutely apologize for the lateness of my reply, we are extremely backlogged from the holiday and Black Friday and we’re trying to catch up.
No pun intended, but it’s definitely disappointing to hear that you were unable to utilize the mover’s coupon on the MacBook Air you purchased. Based on what you are stating the store said, they may have been misinterpreting what qualified under the terms and conditions of the coupon. In this situation, I believe that the coupon should have been applied, but I would need to do some more research. If you could send me a private message with your full name as well as the Customer Service Pin from your purchase, I would be happy to look into this further.
You can generally find the Customer Service Pin near the middle of the receipt, where it should say “Your Customer Service Pin is” and underneath it will be four sets of numbers. You can send me a private message by logging into the forum and clicking on the button across from my name on this post.
I look forward to hearing back from you!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Can I use 'mover's coupon' on iMac 27" 5K?

last friday I went to best buy at Paramus, NJ to buy 5K iMac 27"and there's a black friday sale going on.I tried to use my mover's coupon(it was already activated and printed)and the sales associate told me it can be used on "ANY" apple products.I read all policy on website but I couldn't find that policy. but they didn't apply my mover's coupon on that purchaseI also bought apple track pad, but I couldn't use mover's coupon, too. could you anyone just clarify this issue?thank you

Hello boramee,
It seems you went into the store very prepared having taken the time to carefully read the terms of your coupon which you had activated and printed before your visit. That’s about as ready as you could have been, in my opinion. I apologize for any confusion you have experienced after noticing your Movers Coupon was not applied to your transaction.
This program has had some changes to the coupon and how it can be used, and it should be able to be used on Apple products. The store employee should have been able to validate this using the terms printed on your coupon or ask a member of leadership to be sure this information was correct. Using the information you supplied here on the forums, I was able to pull up your purchase history and locate this transaction to confirm it was not applied.
To investigate this for you further, I have sent you a private message to obtain some more details. You may check you private messages by clicking on the envelope in the upper right-hand corner while you are logged into the forums.
Kindest regards,

How to have multiple images on the same screen? like in the movies where you see several actions at

how to have multiple images on the same screen? like in the movies where you see several actions at the same time ....
i don't find a tutorial in adobe tv....
thanks !!

The short answer is that you'll put the source clip(s) for each inset on a different video track, all stacked up. Then use the Scale and Position effects (under "Motion" on the Effect Controls panel) to reduce their size and place them where you want.
If the content of an inset will involve edited content (where you're cutting among various clips or just trimming out unwanted content from a single clip), then you'll probably find it easier to do all those edits in one sequence, then nest that sequence in the master sequence, where you apply the Scale and Positioning effects. That will save the step of applying the scale and position effects to each edited track item.

Mover's coupon denied on Sony TV purchase (XBR-65X850B)

Hello,
Having read the forums here and seen a much fancier TV being OK'ed for mover's 10% coupon, I headed to Bestbuy store today to buy a lower version of the same (XBR-65X850B) but was told that the mover's coupon did not work.
Can someone here tell me why it works for a much more premium model but not for this one? I am off to Fry's in the meantime who is offering the same models at same price and are returning all taxes. Once that order is placed, I will cancel my order with Best Buy - I simply don't see any reason to take my business there specially since the mover's coupon would only match Fry's offer (even though considering I am an Elite plus member).
Thank you.

Hello dawizard,
I understand that you took the time to research the Mover’s coupon on our forum before heading out to your local Best Buy store. I am disheartened to read that you were not able apply your Mover’s coupon to your purchase of a Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV. It must have been frustrating to learn that the coupon would not be applied to the television of your choice.
As you might have already read the in the Mover’s Coupon exclusions, selected premium televisions from LG, Samsung, Sharp and Sony may not qualify for the discount. I have verified the model that you tried to purchase does not qualify for the Mover’s coupon I apologize for any disappointment that this causes you.
Thank you for taking the time to let us know of your experience, and I hope Best Buy can provide you with a better experience in the future.
Karina|Social Media Specialist | Best Buy® Corporate
Private Message

Mover's Coupon Activation Code

Hello wuyiL,
That's strange. Is it the official address that the postal service would recognize?

Hello there Gatsky-
I’m sorry to hear that you’ve experienced this issue with the activation website for our mover’s coupon. Not being able to get your coupon activated is definitely frustrating and not something we would have our customers deal with.
We are aware of the issue and are currently looking into the problem. However, some customers have had success by clearing their browser or by using Firefox as a browser. Otherwise, if we find out what the issue is, we’ll be updating customers as necessary. The best advice I can give it to continue to try the activation site here periodically.
We apologize for any inconvenience that this may cause you.
Sincerely,

Mover's Coupon Macbook Pro 13" Retina

I posted a few weeks ago on this forum about the ability to combine a mover's coupon with a $100 student coupon, to which I was informed the policy is now either or, which is understandable. However, I purchased a Macbook Pro 13" Retina earlier this afternoon and was not allowed to use my mover's coupon, to which I explained I was told by a Best Buy representative that I had the ability to use it toward my purchase of a Macbook. The employee still refused the coupon and I was unable to use it toward my purchase. This frustrates me as I was told by someone within the Best Buy community that this would be allowed, yet clearly there are not universal standards commuicated within the organization.

Hey there collinreko –
It’s so exciting to hear that you ended up purchasing your Macbook yesterday after more than a few weeks of considering it. It is displeasing to hear that you were provided conflicting information about what the mover’s coupon is applicable to. Based on what you have told me, this coupon should have been applied to your purchase. I am more than happy to help you with this.
Using the email address you provided when you registered with us, I was unable to locate any purchases of a Macbook Pro 13” Retina. In order for me to look further into the situation, I will need to locate the purchase. If you were provided a receipt, please send me a private message and include either the customer PIN or order number starting with BBY01. If you do not have those readily available, please supply me with the following information:
·         Phone numbers or email addresses that may have been used during purchase
·         Exact store location at which the product was purchased
·         Description of any other items purchased on the same transaction
·         Total amount of purchase
You can send me a message through the Private Message link across from my name below the post. Feel free to let me know if there are any additional concerns as well.
I look forward to hearing from you,

Order get cancelled, my mover's coupon and points got messed up.

i placed a order online for an open-box moto360. The price was good, so i redeemed my points into a certificate and made a order.
Everything went well till my order got cancelled.
Bestbuy returned my certificate as a promotion code and nothing else!
My mover coupon cannot be used again! Also i have to use my promotion code in one month or it will get expired.
I saved my points for my fav stuffs and now it will expired in one month.
now i just want my point back and get my mover's coupon back.

Greetings syt1100, and welcome to the Best Buy forum,
I can imagine your surprise to find that after your order was cancelled the Mover's Coupon was not reissued and a digital coupon was issued rather than points. The Mover's Coupon was not reissued after your order was cancelled because it cannot be reissued. It is a one-time use coupon.
While it is not all that common, there are times where a My Best Buy™ certificate will be reissued in the form of a digital coupon following a return/cancellation rather than just reissuing the points. That is done because it can generally take 3 to 6 business days for a certificates point value to repost to a member's account and the digital coupon allows for a quicker turnaround since you were trying to place an order. If you have decided to wait and not place a second order, then the expiration date could potentially pose a problem.
I do apologize for any inconvenience you may have experienced and would like to go over your My Best Buy™ account with you to see if there are any other questions I can help answer. To accomplish that, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.
Thank you for connecting with us and for being a My Best Buy™ member. :smileyhappy;
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Sending movie made out of several files (iMovie 4.0)

Hi, everyone
I shoot football practice on occasion and would like to be able to take six or eight individual files and turn them into one movie. Whatever I did only sort of works. It looks good on my end but it's only 24 KB compared to hundreds of MB for the individual files. So, when I send my "compilation" file to the producers who post it, it not surprisingly doesn't work. How do I compile several files into one movie while having the gigantic file size?

Hi
Exactly as QuickTimeKirk writes.
The movie You made as 24KB - is just an alias to the real material elsewhere on Your Mac.
Sending the alias breakes the link to Your hard disk.
24 KB is equal to one or a few frames - so it can not contain a movie any size
(except stupidly low resolution of a few pixlars per frame - never to be seen)
alt. is to burn down on a DVD and post
or put a QuickTime movie onto an USB-memory (but formatted correctly) and post this
Yours Bengt W

Re: Trying to spilt up a imported movie to export to several disc.

Okay I've managed to import a old home movies into i Movie 6 and have a large movie 33gigs i've been able break down the film into smaller segments ( I thought) the last 3 clips are all the same size ( 5.33gigs) even though they are only 4 min in duration. I'm i missing something ?
I started importing several 10 min clips and spliting the clips and creating a new movie. All was well until i thought to import the last 30 min and then Split up the time line. into smaller clips. the new clips are still to large to copy to a dvd as a data file
Thank you for any help

Splitting a clip into two parts does not split its source file. The source file — which iMovie creates when you import the video from the camera — always remains the same length, normally the length of the scene you shot.
When you split a clip in two, iMovie simply adjusts the two clips' pointers to the source file. The first clip might point to frame 1 of the file, for example, while the second clip might point to a frame somewhere in the middle of the file.
When iMovie displays the size of a clip, it shows you the size of its source file, not the size of the clip. So your 5.5GB file is probably about 25 minutes long.
There is no way to make a source file smaller; iMovie's non-destructive editing feature makes that impossible, for it always let us restore a clip to the original length. To do that, iMovie must preserve the file intact. That lets us recover a clip if we screw up.
One solution for the file-is-too-big-to-burn-a-DVD woes is to export each part of your split clip to its own Full Quality movie. Select the clip, then in the export dialog check the box "Share selected clips only". You can import that file back into the iMovie project if you like, or simply burn it to a DVD if that serves your purpose.
Note that iMovie 6 has a feature that lets us bypass this whole problem. Instead of importing very long scenes — i.e. with large files — use iMovie preferences to limit the length of a scenes to three minutes or the duration you prefer. The project has more clips, but each has its own (much smaller) file. That means you can discard those clips to recover that disk space, or burn them to a DVD.
Karl

X300: TrackPad will not move mouse cursor for several seconds after clicking any TrackPoint button

I have a new X300 with a clean install of Windows XP (SP3) and all of the latest drivers from the Lenovo website. Whenever I click any of the three TrackPoint buttons, the TrackPad is not able move the mouse cursor for about 2 seconds. During this time, I can still move the cursor with the TrackPoint. I did not experience this behavior with my previous laptop, which was a ThinkPad T42 running Windows XP (SP2).
Thanks for any suggestions!

I once installed XP using my great Unattended-selfmade-fullypatched-etc-DVDs (I call it Windows XP Ready to Go Edition) on my X300 and had zero problems. This is also based on SP3.
Perhaps the order of installing servicepack and several drivers is important.
I start off with an SP3-integrated installationof Windows XP, patch it fully first and then go on with driver updates (Chipset first, then ACPI, LAN, WLAN, Sound, Graphics, Input devices.
At least its possible to get it working flawlessly, my Installation proved that.
I WOULD NEVER RECOMMEND INSTALLING SP3 AS AN UPDATE, ONLY START FROM SCRATCH USING AN SP3-INTEGRATED SETUP.

"movie" with just one several minute long frame

I want to make a "movie" which is just a song playing and a picture of the album cover. I've got the picture and the 6:32 minute song dragged into the project great. The only problem is that the maximum length for a frame seems to be 60s. Do I really need create a bunch of frames or is there a way to just have one 6:32 long frame?
What's the simplest way to just create a music video consisting of the song and a non-moving graphic of the album art?

2ms wrote:
I want to make a "movie" which is just a song playing and a picture ... 6:32 minute ..
• drag the picture into the project
• double-click it
• type 6:32 into duration field
• .. done
What's the simplest way to just create a music video consisting of the song and a non-moving graphic of the album art?
Quicktime Pro: open picture, select-all, copy/'paste scaled' to audio-track

When using Google Toolbar, and I begin entering a search term, several complete choices appear, but when I click on one of them, autocomplete does not fill in the search box.

Why does the complete suggested search term not appear in the search box when I click on it?

Probably caused by search redirect Malware.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

Lack of Clarity, Low Bass on Headphones S55-B5280

I was using some Sony Pro headphones that I purchased for audio production on my new Toshiba laptop and noticed a dramatic difference in the clarity today. I ended up doing a complete recovery image and put it back to factory defaults because was working yesterday. This did not fix the problem. I don't know if it's a driver issue with the manufacturer or what. I did notice that when going into the enhancements section for the Conexant HD drivers that if I choose Loudness Equalization it would let me choose it and Enable it. However, if I go to DTS and try to make the sound better by changing any functions for the headphones, that part is checked but shows Disabled in the status below. No matter if I check it or not, it will not Enable that function. I can't get it to sound like it did yesterday so I am totally baffled. I just got this laptop on 4/12/15. Any ideas??

I do not think you will see more details or different attitude from Verizon. You will see amount of data used in a time period, but no breakdown to what sites or what connected device. Verizon, as with the rest, basically says you used it, you pay for it - doesn't matter how you used it.
What type of devices do you have connected. Do you turn off and disconnect devices when not in use? 20 GB is very little for home Internet in my experience. We go through about 20 GB every day on home Internet. 20 GB;month is only 682 MB a day which can be done in 20 to 30 minutes easily.
Too bad you didn't get in on the double data promotions when they were available. 30 GB was for $130, and all the upper GB levels were doubled. Hopefully they will have that again.

Trying to spilt up a imported movie to export to several disc.

Okay I've managed to import a old home movies into i Movie 6 and have a large movie 33gigs i've been able break down the film into smaller segments ( I thought) the last 3 clips are all the same size ( 5.33gigs)even tough they are only 4 min in duration. I'm i missing something Thanks for any help

First off, this is the iMovie 4 and previous forum, so I am not sure if you meant to put this in the iMovie 6 forum or not.
Second, can you tell us more about how you went about breaking up the project as that may give us clues as to what is what.
Patrick

Mover's Coupon Terms - Severe Lack of Clarity

Similar Messages

Maybe you are looking for