Movers Coupon Denied on 11/26 for Macbook Pro

Question

Hello and Happy Thanksgiving!
I was hoping I could get some help and/or clarification on my shopping experience tonight.    
I went to store# 849 this evening to purchase this 15" Macbook Pro that is on sale for $1699, at the register I tried to use my 10% off movers coupon that I received from the USPS and the system wouldn't take the coupon, the assistant manager then came over to try to assist and same problem, he then explained that the system is not able to accept the coupon because the item is considered to be a UMRP item and on top of that it's on sale.  The store manager then came over and confirmed the same thing that the movers coupons cannot be used on Apple computers, laptops, iphones, etc.
Both the assistant manager and store manager then looked over the T&C's as well as restrictions for the coupon and noticed nothing that stated that the coupon could not be used on this item and came to the conclusion that the coupon most likely won't stack because the item is on sale for $300 under Apple's MSRP.
Before I went into the store to try to purchase the Macbook, I read the T&C's for the coupon on Best Buy's site and saw that I shouldn't have this issue and I also read on this forum that the Macbook should be allowed for purchase with the coupon and didn't expect to walk out of the store empty handed.
Since the coupon could not be applied, I did not purchase the item however I would still like to purchase this item at it's current sale price as well as use my 10% coupon however my new issue is, I'm told by the store that the item will be off sale for $1699 on Friday and my coupon is only good from 10/1/14-11/26/14 and then 12/2/14-2/28/14.  If I should've been able to use this coupon, then I just lost a great opportunity to purchase this item at a great price. I would also like to know if I'm able to use this coupon on an open box Macbook Pro that is at another store, this could be a possible alternative to not getting this item this evening.
Can someone from Best Buy please offer some clarification on this issue and also advise what kind of resolution can be made?  I am an elite member and this item would've kept my elite status into next year but I'm fine with taking my business elsewhere if needed.
Thank you in advance for any help that can be offered.
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Answer 1

Hello johnny_hotsauce-
I absolutely apologize for the lateness of my reply, we are extremely backlogged from the holiday and Black Friday and we’re trying to catch up.
Our mover’s coupons can offer a great opportunity to our customers to get some great savings on their purchase.  I am sorry to hear that you were not able to take advantage of the coupon on Thanksgiving with this particular MacBook Pro.
As the coupon called out, it was not valid from 11/27-12/1, which would mean that it could not be used on the MacBook that evening.  Regrettably, the sale price on that item has since ended, so we would not be able to offer that sale price along with the coupon.  Otherwise, you should still be able to use it with the MacBook if you would like to purchase it at this time.
I apologize for any disappointment that this causes you.
Sincerely,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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