Movie and TV purchases do not include closed captioning
I just started using AppleTV for movie and some TV show purchases. Before I used Netflix via AppleTV exclusively. The problem I am encountering is ITunes movie and TV productes do not come with closed captioning.
To troubleshoot I went to Settings, Audio & Video and checked 'closed captioning' to "ON". But still no luck.
With Netflix everything came with 'cc' and I would like to order more from ITunes but I won't until I can figure out how to get 'cc' working.
Closed captioning is not available on all content, check the information at the point of purchase to see whether content has closed captioning or not.
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Movies playing in iTunes will not show closed captions
I have purchased several movies from the iTunes store. They all have Closed Captioning listed in the store description. I need Closed Captioning because I have hearing loss and even with my hearing aids, I cannot hear all the dialogue in movies.
In my iTunes app, I opened Preferences-->Playback and checked the box for "Show closed captioning when available." Then I play the movie in iTunes. No captions. I click on the Controls menu for Audio & Subtitles. It's grayed out.
I go to the .m4v file in Finder and open the movie with Quicktime to see whether I can get captions that way. No captions. I check the View menu for Show Closed Captioning. It's grayed out.
At this point I'm thinking these movies do not really HAVE captions, despite what the store description said. However, this proves to be wrong because I turn on my TV and start up my Apple TV 3. I select "Movies" and then "Purchased" and find these movies. When I play these movies via the Apple TV, they all show up on the TV screen with the captions working perfectly.
So, what gives? I've spent hours searching the internet for a solution, but all I can find is that the selection I've made in iTunes preferences *should* make the captions show up in iTunes. I'm stumped. I want to play the movies on my computer in iTunes (or in Quicktime) so that I don't have to be at my house in front of my TV in order the enjoy them. Is there any way I can make these movies play in iTunes with the captions showing? Can anyone make any suggestions? I'd be very grateful if someone could help me achieve this goal.I have same problem with my son's iPod Touch running iOS 5.1.1. I set "explicit" to off, but then many songs we purchased on iTunes that are labeled as "clean" do not show up on his iPod Touch. If I set "explicit" to on, they do show up.
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I purchased a movie and a book and my purchases do not show up on my iPad
I purchased a movie and a book and my purchases do not show up on my iPad
Welcome to the Apple Community.
Audiobooks are not currently part of the content that can be re-downloaded. You should sync your audiobooks to other devices via iTunes on your computer. If your audiobook didn't download correctly or has other problems, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
To copy the audiobooks from one computer to another, use homesharing, put them on a memory stick or use your Dropbox if your computers are networked. -
Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help
You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6
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The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
Ever since the last iTunes update, my cloud movies and TV purchases all vanished from my iTunes library. I go to Settings>Store>Show Cloud Purchases, but Show Cloud Purchases isn't there. So, I go to the store, then click on purchases, and I download anything from my iTunes account. Now, I go to Settings>Store>Show Cloud Purchases, and it is back. I check the box, and my cloud purchases are again back in iTunes.
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How do I get iTunes for Windows to keep showing my cloud purchases without having to do this silly work-around every day or two?Audiobooks are not avaiable for redownload from iTunes, though I suspect you may find they are still on your computer even if not currently listed in your library. This may help...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2 -
When I purchase music through iTunes from my MacBook Pro, my iPhone 4 iTunes app cannot detect those purchase to allow them to download to my phone. If I open up the iTunes app and select "purchased > music > not on this iphone" it tells me "All of your available music has been downloaded to this device." However, my purchases are not yet downloaded to the iphone and not available to download. If I go to "purchased > music > all > recent purchases" it will show me the purchases that were most recent the last time I synced my phone, but not the purchases since then.
Any thoughts on how I can remedy this and make all of my purchased music available on my phone without requiring syncing?
iPhone 4So I have been searching the iStore for Airplay and I find lots of information about what it is, but nothing about how much it costs, how/where to buy it, etc.?
Fortunately, AirPlay does not cost anything as it is a streaming protocol used by Apple. Currently, the AirPort Express and Apple TV are AirPlay-ready. A number of other companies, like JBL, iHome, Denon and Klipsch are also rumored to be working on AirPlay versions of their products.
Your other option would be to get an AirPort Express and connect it to your Onkyo analog or optical digital audio input and stream from iTunes that way. I currently do this with my 10+ year old Harmon Kardon HT receiver. -
After the latest version of Adobe flash player was installed, movies and tv shows will not play, and
After the latest version of Adobe Flash Player was installed, movies and tv shows will not run, and most of the news videos will not play. I've tried uninstalling and reinstalling it but that does not help.
I have windows (crap) seven and internet explorer. When I try to access movies or tv shows, I'm always asked to install the latest version of Adobe Flash Player. When I check the programs list, it indicates that Adobe Flash Player Active X is installed. I have uninstalled adobe and reinstalled it several times. Do you suppose this is a virus, and I need to redo the hard drive completely?
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I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?
Ron Bell
[email protected]Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
I do not work for Mozilla but I do have experience of releasing software for public usage.
Firefox has no way of knowing what other software is already on your computer and with millions of combinations it isn't always possible to test for every scenario.
You can go back to the old version of Firefox but that won't always solve your problem.
The web site below tells you how:
https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox -
why when i use firefox 4 or 5 they didn't ask like firfox3 save and quit this option not include in 4 or 5 or 6
Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session.<br />
Use "File > Exit" or "Firefox > Exit" (Mac: "Firefox > Quit Firefox") if you want to restore multiple windows.<br />
You can use "History > Restore Previous Session" to get the previous session at any time.<br />
You may need to click the orange/gray Firefox button to see History.<br />
There is also a "Restore Previous Session" button on the default <b>about:home</b> Home page.<br />
<br />
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox/Tools > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time" -
Im trying to watch a rental movie and it says im not autorized
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Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Cannot download movies and music purchased from itunes to ipad
I have an iPAD 2 with WIFI/3G capabilities. Currently I am unable to download movies and music purchased from iTUNES. The only thing I can download with no problems are APPS. I don't have a laptop/desktop with iTUNES, so that is out of the question. Here is the kicker, my friend who has an iPAD 2 with WIFI only, is able to download anything and everything using the same WIFI connection. Is anyone else facing the same problem?
Check settings, general, restrictions. Make sure I tunes is set right. Otherwise, log onto your account in I tunes, and make sure there is nothing strange going on with your accout. If it works in the app store, it should work in I tunes.
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Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?
Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.
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my iphone 5 syncs with itunes but the music, movies and TV shows DO NOT. icloud if off on pone and store. Both itunes and phone have latest app/operating software. Please help. Thx!
Connect your device, select it in the left-hand column, then change the settings on the various tabs to sync the media content your library to the device. Anything already on it may be removed. If that would be a problem see Recover your iTunes library from your iPod or iOS device.
tt2
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