Movie artwork and movie extras disappear from iTunes. How do I fix this?

When downloading a movie from iTunes store the movie artwork image will appear as intended for the remainder of the download, but once finished the artwork disappears and does not allow you to add artwork yourself. Same happens for movies with Extras, but it is the entire extra that disappears from iTunes and the only way to get to it is actually visit the movie folder located within the iTunes folder on my computer. This is an obvious issue to the most recent iTunes update because all movies downloaded prior have the artwork still. Also, any movies added other than purchasing through iTunes allow me the abillity to add or change artwork.
I have not been able to find any post similar to this situation other the most recent update to iTunes was rushed and not properly tested as a lot of other posts suggest unique issues that are annoying.
If someone knows how to solve this issue it would be much appreciated.

Hello daddyleon75,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Have a nice day,
Mario

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