Movie "cannot be played on this iPod"

My son just purchased the movie Chip & Dale from the US iTunes store at Movies>Short Films>Disney>Chip an' Dale. I try to sync to the iPod, and get a message that says "Chip an' Dale" was not copied to the iPod ... because it cannot be played on this iPod. I have iPod 5.5 80GB Video AAC/MP3 Player.
I purposely purchased the very latest iPod able to play video. If the movie is sold in the US iTunes store the what iPod do I need to play it?

If it was purchased via iTunes DRM will prevent it from being converted in any manner...nor should it need to be converted. Anything purchased via iTunes SHOULD work on the latest iPods.
I know we say this alot, but it really does help in many cases...
Have you tried the Five R's?
Good luck.

Similar Messages

  • "the movie I bought and downloaded" was not copied to the iPod "myipod" IPod" because it cannot be played on this iPod.

    I bought a movie on ITunes, and now it says: "movie name" was not copied to the iPod "my ipod" because it cannot be played on this iPod. What's up with this?
    matt

    What kind of iPod? Maybe the format is not compatible?
    iTunes: Frequently asked questions about viewing and syncing videos - http://support.apple.com/kb/HT2729 - including file formats supported by iTunes and on mobile devices, DVDs, etc.
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod - http://support.apple.com/kb/TS1497

  • How to resolve "movie was not copied to the iPod because it cannot be played on this iPod".

    how to resolve "movie was not copied to the iPod because it cannot be played on this iPod".

    See:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: Sync purchased HD videos to iPod or iOS device
    iTunes says my purchased video isn't...: Apple Support Communities

  • file was not copied to the iPod because it cannot be played on this iPod

    Hi,
       I'm a complete newb with the first generation iPod Touch. It's my wife's and I don't use it but I wanted to experiement with giving her access to some movies. As an experiment I've encoded 1 chapter of a movie on my Linux box using Handbrake using the iPhone & iPod Touch preset. The file is about 7MB. It plays fine on the Linux box. I've copied it over to my Windows machine, have my wife's iPod Touch hooked up and it's visible in iTunes. I select the video directory for the iPod in iTunes and then try dragging the video file into iTunes. At this point I'm presented the message:
    <file> was not copied to the iPod <iPod name> because it cannot be played on this iPod.
       In searching the forums it seems that one potential solution is to choose Advanced->Create iPod or iPhone version which unfortunately is grayed out an unselectable. I suspect that this is because I don't have the video file inside of iTunes, but I'm not sure about that.
       When I choose Library->Movies I just get a few options about renting and downloading that take me to the iTunes store.
       How do I get this video into iTunes so that I can try to get it onto the iPod?
    Thanks,
    Mark

    As a follow-up I talked to my son who has an iPod and he tells me that, assuming I understood him correctly, when I open iTunes and choose Library->Movies I should see something like a file browser, and that when I drag the video from my desktop into iTunes I should see it there in the browser.
    I currently am not seeing anything that looks like a file browser, but something more like an adversitisement for capabilities of iTunes and the iTunes store. I've got a green shopping bag that has some text to the right saying 'Download movies' and to the right of that some green tickets to the right with text that says 'Rent movies'.
    I understand that I want to use the iTunes converter in the advanced menu, but I haven't figured out how to use that on a random file like the m4v file on my desktop.
    Thanks

  • "cannot be played on this IPod" message

    Hi!
    I was trying to add this week's free single to my IPod Touch. When I try to move it from my shopping cart to my IPod, I get a message saying: "Great DJ was not copied to the Ipod "Ipod" because it cannot be played on this Ipod".
    Any idea why I'm getting this message and how to fix it? Both my ITunes and IPod are totally up to date with the most recent releases and I'm logged into my Apple account.
    Thanks!
    Sarah

    Well aren't you smart Obviously I was having a blonde moment. I figured since it was free, it would automatically download. My bad.
    Thanks a bunch!
    Sarah

  • I got a new iPod nano 7th gen., but when I tried downloading a video from my iTunes library a message popped up that said: Some of the videos in your iTunes library cannot be copied to your iPod because they cannot be played on this iPod.

    I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?

    I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

  • Message cannot be playe don this iPod

    Trying to move some movie rentals from iTunes on a Macbook to an iPod (with video). Message comes "the movie name" was not copied to "ipod name" because it cannot be played on this iPod.
    I have copied other movies to this iPod before. I'm trying to drag the rental movie from the iTunes library to the iPod.

    Well aren't you smart Obviously I was having a blonde moment. I figured since it was free, it would automatically download. My bad.
    Thanks a bunch!
    Sarah

  • Movie cannot be played on this iPhone

    When I try to download movies from iTunes on my Windows 7 to my iPhone4 I receive the error message "movie cannot be played on this iPhone". The movies are in the appropriate format. Also, I have noticed that others have had similar problems, several responses to their questions ask you to convert it for iPhone use through the Advanced menu. However, on my iTunes no such menu is avalible. Is there some other way I might be able to convert them?

    If you are trying to sync 1080p HD versions. Older devices can not handle this and the best they can deal with is 720p wherease iPhone 4s and iPad 2 and 3 will have no issues.
    Right ckick in itunes on the troublesome movie and on the summary page of Get Info it will tell you the type of HD.
    I have this situation with my iPhone 4 but my wife has no issues with her iPhone 4s. For some strange reason she refuses to swap - Go figger.
    For movies I had purchased from itunes i downloaded the 720p version .
    to do this
    First in Preferances, Store choose 720p as your preferred download.
    Then go to itunes store and under Quick Links select Purchased. Select your movie and click the cloud icon to download.
    This will download the new 720p version. You will see no difference in the iTunes section but when you sync the iPhone4 and iPod touch the movies will sync over.
    Behind the scenes iTunes stores both versions with slightly different filenames and automatically syncs the right version to your device

  • TV video download will not play - error "This movie cannot be played on this computer"  but the computer is authorized

    I downloaded TV Masterpiece Mystery Inspector Lewis Ramblin Boy episode but when I try to view or sync to iPod I get a message that "This movie cannot be played on this computer."  I double checked and this computer is authorized.
    Ron

    Hey Ronald
    If you are experiencing and issue with your purchase, check out the following article to report the issue to get it resolved.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Videos converted in QTPro 7.5 'cannot be played on this iPod'

    I recently purchased Quicktime Pro 7.5 with one of the primary intended uses of it being to convert videos for my 30GB Video iPod. I've long just used the free applications available in Windows, but finally decided to try doing it in OS X.
    The files I have are primarily DVD-resolution (720x480 or 640x480), and when I run them through Quicktime Pro's 'Movie to iPod' option the files that come out are beautiful and play fine in iTunes, but when I try and copy them over to my iPod I get a message that says the files weren't copied because 'it cannot be played on this iPod'.
    It seems to me that 'Movie to iPod' should be converting over a file that would play (and looking at the specs- 640x480 h.264, AAC stereo mix, ~1500 kbps) I would think that it would- but it's just not wanting to work. Am I just missing something really simple here???

    So when you play them after exporting in QT and do get info what are the codecs and bitrates?
    If you want to have life easier use MPEG Streamclip, open, select export to MPEG-4 and pick a preset from the iTunes button and you will be happy. And it also does batches and you may find it is also faster.
    And it is free.

  • My itunes wont sync some of my tv shows to my ipod classic. It says content cannot be played on this ipod. I bought the tv shows on itunes so they should work on my ipod.

    I recently bought some new tv shows on itunes and they will not sync to my ipod classic. A alert window keeps popping up saying that these new tv shows and their content cannot be played on this ipod. I thought this was a little weird since all of my other tv shows will sync but not these ones. If someone could help me fix this problem that would be greatly appreciated. thanks

    The explanation I immediately have is that you bought the HD version of your TV show.
    HD videos are not able to be synced to iPod classics, which is unfortunate.
    The bright side is that that means you can spend less money on your videos since standard definition (SD) videos cost almost half as much as HD.
    You should still be able to play these videos on your computer, just not your iPod.
    If you want a refund, you may want to try to contact Apple and they might give you iTunes store credits. You can read other posts on that and others' experience.
    But the rundown is to go into iTunes, look at your Account. You can do this by going to the iTunes store and signing in, then clicking on your email address in the corner. Once you are viewing your account, scroll to your purchase history and click see all. Once you find the order, click on "Report a Problem". You should be able to email someone at Apple. In my experience with this, they are very understanding and will get you a refund or new iTunes store credits.
    I hope this helped.

  • One of the items in the iTunes library were not copied to the ipod because they cannot be played on this ipod

    i have been trying to figure what the problem with my ipod touch is, im downloading songs from a different source and not itunes store, recently i have had a msg being displayed at the end of synching 'some of the items in the iTunes library were not copied to the ipod because they cannot be played on this ipod'. however the songs play fine in itunes.
    i have re-installed itunes several times, deleted all my music and iported it again. retored my ipod and still i have the same msg. its only stating 8 songs so far that cannot be copied onto my ipod. please can someone help as ive tried everything that i can possibly do. thanks.

    Hello mobyash,
    Have you tried converting each of these 8 tracks to a different file format and seeing if they will then sync to your iPod.  See this Apple support document for information and instructions on how to convert a song to a different format.
    iTunes: How to convert a song to a different file format
    B-rock

  • I just recently upgraded my itouch from 4.1 to ios5, and updated to itunes 10.5. when isynced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod.help

    i just recently upgraded my itouch from 4.1 to ios 5, and updated to itunes 10.5. but when i synced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod. but those are the same files that i have when i was using the old 4.1 version and its syncing just fine.. the itunes advanced tab "create iphone or ipod version" is not working either so i cant convert it to be xferred and synced. what can i do to have my video files synced?

    i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.

  • (Item) was not copied to the iPod (Name)'s iPod Touch because it cannot be played on this iPod

    Last week I purchased Star Wars the Clone Wars: Season 5 off of the iTunes store. I have purchased all previous seasons over the years and they have been able to play on my iPod. But when I purchased this new season, whenever I try to add the episodes to my device, an error comes up saying: "(Episode) was not copied to the iPod "(Name)'s iPod Touch" because it cannot be played on this iPod. This has never happened to me before, and I am very confused, and a bit frustrated. Does anyone know what this means and if there is a fix to it?

    Greetings Smallen8,
    Welcome to the Apple Support Communities!
    I understand that while trying to sync a video from iTunes to your iPod touch, you receive an alert that the video cannot be played on your iPod. This can happen when you attempt to sync a HD video to your device. Please refer to the attached article for more information.
    iTunes: Sync purchased HD videos to iPod or iOS device - Apple Support
    When you try to sync a purchased HD video that isn't optimized for your device, you may see a message like this one:
    HD videos purchased from the iTunes Store are offered in 720p or 1080p1 and are compatible with iPhone 4 or later, iPad, iPod touch (4th generation or later), Apple TV, and computers. You may need to download your purchased video from iTunes in the Cloud in a lower resolution for your device.
    Cheers,
    Joe

  • HT1351 I've encoded a vinyl LP record into digital format and recorded it onto an usb as MP3 file. But when I tried to copy it onto my ipod classic, I get a message stating "was not copied to the ipod because it cannot be played on this ipod". Why?

    I've encoded a vinyl LP record into digital format and recorded it onto an usb as MP3 file. But when I tried to copy it onto my ipod classic, I get a message stating "was not copied to the ipod because it cannot be played on this ipod". Why?

    I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
    tt2

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