Movie crashing -  how to get refund

I downloaded Tin Tin from Imovies.  The movie stared playing immedialtely but the movie seem to catch up with the dowload and froze.   I got al load of error messages 50.  I checed the connection which was fine and reset pc a few times but kept on receiving error mesages.  Eventually I gave up ax it was too late and my kids didn,t get to see the end of the movie!.  The movie did download to the end the next day but when we went to watch the ending 2 days later the movie was already gone from the directory.  How to I get my money back or ge the movie downloaded again so I can watch the ending.

Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
Source: http://www.apple.com/legal/internet-services/itunes/us/terms.html#GIFTS [under
All sales and rentals of products are final ]

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