Movie download restart
IT7
I am using a esata drive connected to my expresscard slot. I was downloading a movie and had about 800meg downloaded. The card got unplugged which dis-connected the drive. when I went back in to restart download it started from the very beginning. Is this how it works? I thought it would start where it left off.
Jeebers,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
All my best,
Allen
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Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.
What Windows version?
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I paused the movie download but did not turn off my IPad. When I returned to complete the download, the "waiting" message has been on the screen for over an hour. How can I complete the download?
I recommend purchasing lion on a USB drive at Apple Store. This will avoid all of the downloading hassles.
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I have like five GB's of ghost data (data the device claims is not there but it is still taking up space) on my I pad 2 from a failed movie download attempt. How do I fix that with out resting my iPad? I have only 1GB left of storage
The movie had gotten to the point that I could watch it all the way through but it still said processing and got stuck at that point and when I turned off the wifi to try to restart it, it deleted its-self but did not free up any of the storage It was taking up
Restarting my iPad does not help
Some thing similar also happened to my old laptop when trying to download the iOS 5 update to my laptop when it came out. It kept getting disconnected and every time it would try to start over and act like what had already been downloaded was not there though it was still taking up the storage space.
And it continued repeating until it took up all of my storage space. The data file would not show up anywhere so I had to restore my laptop to the factory settings and that worked for awhile but I eventually had to get a new laptop.Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
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ITunes Movie Download keeps stopping at 1.64GB
Hiya,
I recently bought the Avengers off iTunes [HD, trying 1080p] but everytime the download gets to around 1.64GB, the timer vanishes and the progress bar stops going up indefinatly, though it says it's still downloading.
The iTunes extra part of the download has installed and works perfectly (it was a seperate download). Occasionally when using the pause/resume all button to try and get the movie download to work the extra came up with a -50 error, but after another reset it downloaded fine. Another issue both have had is the timer starts saying thousnds of hours will be needed for the download after a pause/unpause. The movie is watchable upto about 41 minuets after/during every download
Thing's i have tried:
-Deleting the "Downloads" folder in iTunes media
-Downloading to an external Hard Drive by changing the locatoin of my iTunes Media folder (where the download froze at about 400MB instead of 1.6GB)
-Deleting the film/download file and begging the download anew from "check for availabe downloads"
-Restarting iTunes
-Restarting my computer (2011 13" Mac Book Pro Running Lion 10.7.5)
-Leaving the download to run over night, was still on 1.64GB in the morning.
-Watching/Not Watching whilst downloading.
I might try downloading in SD/720p, but will i be able to download the 1080p version later on if i do so?
Many thanks.Heya, thanks for replying
I eventually got in touch with iTunes support who could see I still had pending downloads and were quite happy to cancel them and give me a store credit refund. Their advice was to try another movie or leave it for a few weeks as the movie I wanted was under high demand, which may have led to the problems I had (Avengers + Christmas, fair enough really).
...so about 2 days later I tried it again along with the batman trilogy and everything downloaded just fine.
I always hate the idea of going to customer support but I have to say apple's has always been quick, reasonable and helpfull, so just go for it with a detailed explination and you should be fine
Good luck! -
How do I delete digital movie downloads from I cloud
I have a half dozen or so digital movie downloads in iTunes. I think they were originally downloaded onto my iPad 2. And then shared via the cloud with all of my Mac devices ( MacBook, iphone 5, iphone 4, iPad 2 and iPad 1). One of the movies is copying itself onto my Mac hundreds of times. I highlighted the copies and clicked delete. Clicked move to trash. They all cleared and then started popping back up at about 1 copy every 2-3 minutes. How can I stop this? Thank you for any help.
I'm not sure you can delete them from iCloud. They don't use your personal iCloud storage. You can hide them though, as explained here: http://support.apple.com/kb/HT4919.
If iTunes is acting up, try signing out of your Apple ID (Store>Sign Out). Then quite iTunes (command-Q), restart your Mac, then go back and open iTunes again and sign back in with your ID (Store>Sign In). See if works properly now. -
I have rented two movies in iTunes with my iPhone an successfully downloaded one. The second movie downloaded 500mb and stopped. Now when I try to restart the download I get and error saying tap to retry. I have tapped for a day and am all tapped out. I saw one suggestion to delete the download and search for available downloads. That would probably work if I were stuck downloading to a pc but the download is stuck on my phone and I can't figure out how to delete it. Any help would be great.
Mmmm...then you're gonna have to contact iTunes support & have them clear your download queue. Explain the entire situation & they should let you re-download on your computer at no additional cost. Itunes support are the only one's that can clear your queue if you were unable to do so by checking for available downloads.
http://www.apple.com/support/itunes/ -
Download updates of apps stucks to wait, movie download blocks it! How to finish the movie download?
Please help, how can I stop the movie download? I've even seen the movie on the pad already, but it is still shown as downloading.
Pressing pause will download the other apps, but does not solve the problem downloading of the movie endlessly.If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
Started movie download and its got stuck, think its cos i did a firmware
I started movie download and at the same time did a firmware upgrade, the movie has stopped downloading and wont restart. A new download is working fine.
How do I delete the stuck movie, and restart it as a new download
ThanksI would let it finish if it's proceeding. Then if they still aren't there, try restoring from backup again (by right-clicking on the name of your phone on the left panel of iTunes and selecting Restore from Backup, then choosing your most recent backup to restore from). Suggest you go to iTunes preferences and on the Devices tab check "Prevent...from syncing automatically". This will prevent iTunes from automatically syncing when you connect your phone and overwriting the backup you are trying to restore to.
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How to remove remnants of a failed iTunes movie download?
Hi, please let me summarize my recent experience with an iTunes movie rental. At this point, I mainly want to know how to regain the space on my iPad. The whole disgrace of why the download was slow, why iTunes on my mac did not know about the rental initiated on my iPad (so I had to buy it again), or the fact that after the failed download iOS seems to have left a huge blob on my iPad "forever" stands here to flag this issue for fellow users and Apple.
Let's start with the issue that would help me solve the situation as things stand now: Now I have the movie downloaded to my mac's iTunes, finally, but now I cannot sync it to the iPad, as the latter has no free space --- as the failed download of the movie there left there a large "file", which I cannot remove. The file is not seen by the iPad's iTunes Store or Movies apps (there I deleted what I could), I closed both apps specifically, I restarted and synced the iPad multiple times, but the free space is not recovered.
The background is that our Friday movie night ended up being a 4-hour ordeal attempting to have a fraction of the movie downloaded to start watching, and even worse, the download did not finish (or even continue!) while we started watching, but failed, and failed miserably, losing me even more time now. I started renting the movie one more time, then on my mac, hoping that the download will be faster there, but it wasn't, and now that I have the movie, I still cannot play it on my $500 "resolutionary display"...
Not even to mention that iTunes on my mac did not know about my rental on the iPad. So instead of the promised "seamless" continuiation of the movie on the MacBook (which I hoped will have a[n even] better connection to the iTunes Store, partly because of its better antenna --- it did not), I had to pay up again, restart the download, and still see it only trickling down.
The whole problem started with the download speed being unacceptable. I checked my downstream bandwidth, which was 16 MB/s. Then offering me to download the movie in 5 hours or so is more than disappointing.
Funnily enough, in the end now my mac's iTunes realized that there were a purchase on my iPad, and restarted the "original" download. So now I have two 4.5 GB copies of Tinker, Tailor, Soldier, Spy on my mac! What a waste of space and bandwidth. But of course, iTunes keep track of me having started "watching" one of them, so that will soon expire. Pfff.
What a disgrace this is. Google Play, Amazon Instant, Netflix must be gleaming. I only tried iTunes for the 1080p experience on my expensive new iPad.And there was more. I had to re-rent the movie on Google Play and finish it there, because the iPad won't play its downloaded fragment, nor did my mac's iTunes, which already downloaded two copies of "Happy" and three copies of the twice-rented Tinker, Tailor..., would show ANY of that under Rentals nor allow copying ANY to the iPad during syncing (though the movies at least showed up there, see the note three steps above this).
And iTunes would still start downloading another copy of both movies whenever it checks for "unfinished downloads". I think my HDD will be fully of copies of the same movies soon.
And the iPad still have a huge chunk of "Tinker, Tailor..." lingering on somewhere in the non-transparent file system...
At least the iTunes support guys ("Express" Lane after 24 hours, though over a weekend) were nice in their email, and I got my money back. Now I only need my time, sanity and storage space back. -
I downloaded "21 Jump Street" on my IPhone and it has been two days and it is still not downloaded ans it seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
HT1577 Is there a way I can make my movies download faster in itunes?
Have closed all other applications and genius is off. Everything else downloads really fast but the movies are killing me - up to about 3 hours and counting. Then it's slow to put on my ipod. Have tried HD and SD, no difference whatsoever. Help!
I have previously downloaded a movie and put it on my ipod within about 30 mins but for the past month or two itunes movie downloads are REALLY slow. I've read other forums that say similar but no one has got a solution yet. I thought I'd put it out there again - does anyone know what it is?
I am using a brand new imac with tonnes of memory, broadband internet is obv the likely cause but EVERYTHING else is fast, only itunes movies are slow. Is there a setting that's been changed, perhaps in one of the software updates?
I'm a new mac user so go easy on the tech advise please, I'm still in windows mode...
CheersHi emburg,
I'm sorry to hear you are having issues with the speed of your movie downloads.
It would be helpful to know what your download speed currently is.
The link below will provide a few troubleshooting steps that you can try improve the download speed:
iTunes: How to resume interrupted iTunes Store downloads
...You can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If you are on a computer, try using an ethernet cable for wired Internet access instead of using Wi-Fi.
Resuming downloads from a computer
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Click the "Check Downloads" button.
Click the Resume or Resume All button, or the resume arrow to resume the download.
I hope this information helps ....
Have a great day!
- Judy -
When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?
Am sick of going back and forth with what has turned out to be worthless customer support. Have sent them so much info and pictures, no help. All they do is send me links for instructions on how to redeem the codes. I know how to redeem, I have redeemed at least 50 codes. To them I am obviously an idiot though. To me it seems to be a problem on their end, but can't get an answer from them on why it is telling me code redemption is unavailable. Please help! Anybody!Confirming my suspicions with every passing hour. Support on this forum is non-existent like the support from Apple support. But, you got my money now... why would you care?
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I have a MacAir, mid 2011 model, and want to view video on my TV. I see that I need a mini display port to Hdmi but there are many of these. What exatly do I need and how does one go about viewing a movie downloaded to the MacAir on a TV screen?
Welcome to Apple Support Communities
That's exactly what you need. A Mini DisplayPort to HDMI adapter and a HDMI cable. See > http://support.apple.com/kb/HT4241?viewlocale=en_US
This is the only way to view a video on the TV. After connecting your MacBook Air to the TV, image on your TV should show immediately. Then, press Command and F1 keys to mirror your MacBook Air display, and open the video -
Can I move downloads from one comeputer to another?
I have downloaded music at work on my work computer and at home on my other computer is there a way for me to get the ones I downloaded at work on my home computer?
I hope so. What happens if your computer crashes and you loose all of your iTunes Music?
Thanks EveryoneHey Mr. King,
You certainly can move downloads between computers. Check this article for ways how:
http://docs.info.apple.com/article.html?artnum=93063
Do keep in mind, though, that you can only have a total of 5 computers authorized to play the music associated with your account at a time.
If your computer crashes, you may be out of luck, as I'm pretty certain you can only download music purchases once...I'd highly recommend backing up your purchased music files regularly. Here's an article that outlines how to keep yourself backed-up in case of a hardware failure:
http://docs.info.apple.com/article.html?artnum=302392
Hope this helps!
1.67 GHz G4 PowerBook Mac OS X (10.4.4)
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