Movie download trouble help plz i hope i didnt buy it twice

i bought a movie and can watchit on my i touch but it went away so i rebought it thinkin it just stoped downloading then when i hooked it up one was there workin and another of the same movie was down loading does tht mean i bought it twice:( i cant afford it 2 take tht much out of my account how do i fix it ...or am i over reacting

This is a user support board, so if you got charged twice, contact iTS support and see if they can help undo your trigger-finger spree.
Usually you get a warning if you try to purchase the same thing twice. Did you see a warning?

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When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?

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Trouble opening the free photoshop and illustrator trial downloads, please help!

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Dear Michael,
In response to your questions, please see below;
What OS? OS X 10.8.2
What happens? When i click on the ''AdobePatchInstaller'' i get this message, ''Update Failed, Updates could not be applied. This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available. If the problem persists, contact customer support for further assistance.
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<Removed by Moderator>

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sashaburg wrote:
Unfortunately Netgear's support isn't very supportive.
Without Airport set-up, and without wireless connection, I can't talk between macs either.
Ok, this is a mac question: With the order changed so that the ethernet comes first, why is it still showing my connection to the neighbor's wireless? Am I reading that wrong? OR am I connected to both at the same time? If so, why would it connect twice to the internet?
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HT1657 Help my daughter accidently downloaded the french version of Beverley Hills Chihuahua3 and whule i was trying to stop it we ended up withsomeother strange movie downloading. I have paused them. Can i cancel and substitute for the English. She is ha

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Do you have a backup that you can restore from? Your old hard drive seems to be the problem.

Storage space for downloading movies. Please help!

I'm trying to download 3 disney movies to my ipad and upgraded my storage plan to 20GB. I currently have one movie downloaded. In the settings, It says that I have 20.4 GB available, but when I try to download a movie, it says I don't have enough available storage? Please help!!

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Download gone plzz plz plz help!!

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Hi Josh -
Just contact our support department and explain the issue. Make sure you give support a valid email address -- and make sure your email is set to accept incoming mail from apple.com email addresses.
Here's the URL:
http://www.apple.com/support/itunes/store/lostmusic/
To get faster service, give the agent the web order number (located on your email invoice) of the order that's missing.
Kate

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If it is hidden, follow the steps in this KBase
http://support.apple.com/kb/HT4928
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TS1368 Trouble download Error -50 about 40% of movie downloaded

Having problem with movie download with -50 error, Need assistance on getting the movie to down load.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I purchased a movie pack (2 movies) and only the first one downloaded? i have tried to download the second movie but the itunes thinks the iphone allready has it and gives the option to "watch" instead of "download"? help

i purchased a 2 movie pack from itunes, only the first movie downloaded? how do i get the second one, when i go to download the second movie i only get a "watch" button where the "download" button would normally be? help

Hello there, matt12003.
The "Watch" button in the iTunes Store usually indicates the movie is already on your device. The following link from iPhone Basics shows the steps on how to view your content on your iOS device:
Videos - Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Videos#TI209
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Can I move downloads from one comeputer to another?

I have downloaded music at work on my work computer and at home on my other computer is there a way for me to get the ones I downloaded at work on my home computer?
I hope so. What happens if your computer crashes and you loose all of your iTunes Music?
Thanks Everyone

Hey Mr. King,
You certainly can move downloads between computers. Check this article for ways how:
http://docs.info.apple.com/article.html?artnum=93063
Do keep in mind, though, that you can only have a total of 5 computers authorized to play the music associated with your account at a time.
If your computer crashes, you may be out of luck, as I'm pretty certain you can only download music purchases once...I'd highly recommend backing up your purchased music files regularly. Here's an article that outlines how to keep yourself backed-up in case of a hardware failure:
http://docs.info.apple.com/article.html?artnum=302392
Hope this helps!
1.67 GHz G4 PowerBook Mac OS X (10.4.4)

HT1577 Is there a way I can make my movies download faster in itunes?

Have closed all other applications and genius is off. Everything else downloads really fast but the movies are killing me - up to about 3 hours and counting. Then it's slow to put on my ipod. Have tried HD and SD, no difference whatsoever. Help!
I have previously downloaded a movie and put it on my ipod within about 30 mins but for the past month or two itunes movie downloads are REALLY slow. I've read other forums that say similar but no one has got a solution yet. I thought I'd put it out there again - does anyone know what it is?
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I'm a new mac user so go easy on the tech advise please, I'm still in windows mode...
Cheers

Hi emburg,
I'm sorry to hear you are having issues with the speed of your movie downloads.
It would be helpful to know what your download speed currently is.
The link below will provide a few troubleshooting steps that you can try improve the download speed:
iTunes: How to resume interrupted iTunes Store downloads
...You can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If you are on a computer, try using an ethernet cable for wired Internet access instead of using Wi-Fi.
Resuming downloads from a computer
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Click the "Check Downloads" button.
Click the Resume or Resume All button, or the resume arrow to resume the download.
I hope this information helps ....
Have a great day!
- Judy

Movie download trouble help plz i hope i didnt buy it twice

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