Movie downloaded voice and video not synced

Dowloaded free episode of The Killing. When playing, the audio does not match up to the video. Windows 8.

Hello there Phylis,
I found an article that may help the audio sync issue you are experiencing in iTunes. Named Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues it can be found here http://support.apple.com/kb/ts1718.
All the best,
Sterling

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HT4061 movies downloaded from itunus will not sync ti ipad

I downloaded two movies from itunes they will not sync to the ipad

While you're synching the iPad, open iTunes, click on the iPad icon on the left, then click "Movies" on the top right, choose the appropriate sync option, then click "Apply" near the bottom.

Please help with audio and video not syncing.

I'm using Encore 3, and have already authored a DVD a month ago without a glitch. The following are the same steps I used, but this time around, the video and audio in Encore are not syncing.
Here's what I've done.
1) I export my Final Cut projects to .mov using the following settings (Share > Master File).
Format: Video and Audio
Video codec: H.264
Resolution: 1920x1080
Audio file format: Quicktime Movie (AAC)
Include chapter markers: Unchecked
Roles as: Quicktime Movie
2) I run the .mov file in Compressor using the "Disc Burning" preset.
3) I then import the .ac3 and .m2v files that Compressor created into Encore.
4) In Encore, I select both files and go to New > Timeline.
In the Timeline window, the durations on both are the same. But I don't understand why the audio and video are not synced when I preview or when I burn a test DVD. The audio comes in just a tad late.
Video Clip:
Source In: 00;00;00;00
Duration: 00;02;33;29
In-Point: 00;00;00;00
Out-Point: 00;02;33;29
Audio Clip:
Source In: 00;00;00;00
Duration: 00;02;34;00
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Out-Point: 00;02;34;00
What's puzzling is that two of the 10 videos I've import to Encore are synced perfectly -- same export settings from FCP, same settings Compressor.
Please help.
Thanks!
Mark

Hi Mark.
Do you have any situations where there is more than one video file in a timeline?
Secondly - why are you using H264 HD files for a DVD? This is using lossy compression to make the H264, which is in turn then scaled & even further bitrate reduced for M2V.
I would give it a try rendering an SD video file for use in Encore - not the H264 - and starting out with Dolby Digital or LPCM audio, not AAC.
As with all DVD authoring programs, Encore works best with DVD compliant assets - which you are most definitely using - but I still think you are over-complicating things by using H264/AAC at all.
Eliminating this may help.

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Using the inbuilt camera on your MacBook Pro can result in audio not syncing with the video, due to the variable frame rate used by the camera.
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Captured it from what to what with what for what with what sequence settings in what program and using what cam.
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Hi Eric Ferguson,
Thanks for using Apple Support Communities.
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iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
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Movie downloaded voice and video not synced

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