Movie-DVDs "skipping over damaged area" all the time

I just wanted to share this with you to see whether others suffer the same problems before calling AppleCare.
I have a 20" 2,4 GHz iMac (Alu/Intel) which quite often gets a hickup when watching a DVD. Many times DVD player is claiming to skip over a damaged area. In fact, this only happens when the computer has been running for a while and gets quite warm and it obviously has nothing to do with the DVD media but with the iMac hardware as I can play these DVDs without a problem on a freshly booted iBook as well as on any DVD player.
Do you suffer the same? I find this rather underwhelming for a computer that costs 1500$ or more.
Thanks for your comments.
Message was edited by: krrrrrks
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Message was edited by: krrrrrks
Message was edited by: krrrrrks

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
It may be, for example, that the software used to rip or duplicate the originals has mis-read the original due to copy protection, and the disc is therefore not copied fully.

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Burned DVDs Skipping over damaged area

My C2D 1,83GHz Mac mini (10.5.2) has problems with burned DVD movies. Both DVD Player and VLC will crash or give an error at some point: *Skipping over damaged area*. VLC will just crash and DVD Player will hang, you can´t pause or rewind.
The movies will play just fine on a standalone DVD Player. Commercial DVDs (not copied) will work just fine also. I´ve been using Verbatim DVD-R dics and the same movies play just fine in my PowerBook G4 and my MacBook Pro. I just got a movie from a friend on a TDK disc and that disc did not cause any probelms on the mini. What could be the problem? Is there a problem with the drive? I´ve tried burning the discs on 3 different Macs but that doesn´t seem to make a difference.

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
It may be, for example, that the software used to rip or duplicate the originals has mis-read the original due to copy protection, and the disc is therefore not copied fully.

Dvd skipping over damaged area

Hi,
This is in reference to a MacBook Pro DVD issue:
13-inch, Early 2011
Processor: 2.3Ghz Intel Core i5
Memory 4GB 1333Mhz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: OS X 10.9.2 (13C64)
After inserting the Prometheus DVD disk I get the message right away: "Skipping over Damaged area"
When I put the same disk on another PC or DVD player the DVD plays without issues. I also tried other DVDs on this MBP and they play without issues. Is there any known issue or fix for this problem?
Thank you,
Christopher

Get a replacement disc.

Brand new DVD "skips over damaged area"

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Could be a bad disc. Try another set of quality media and see if it works. Also bitrates are important too. what were your settings?

HT2499 I inserted a brand new DVD and it quit half way through and gave me the "skipping over damaged area" message.

I got this laptop refurbished from Apple in July. It was originally released in October 2011. I have watched DVD's on it previously, but lately, in the past 3 weeks, it's been pooping up the "skipping over damaged area" message. I put in a brand new DVD and half way through, it did it again, and I can't get past it. Any thoughts on what the problem may be?

You can just open Terminal (in Utilities) and run the rm command (make sure you type it exactly) and then reboot. With /.AppleSetupDone gone the system will think it is the the second part of an installation, i.e., after it installs and reboots and starts the Setup Assistant. You will see the Welcome and music all over again and then you can go through the setup prompts again, this time specifying a password.

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We have had the same problem ever since we bought our machine 60 days ago... Here's where we are: DVDs, even brand new ones, skip - "skipping over damaged area" on our iMac while our MBP and MB play them flawlessly. There is no loss in the movie, only the pause in play.
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DVD Player "skipping over damaged area"

My macbook has worked wonderfully for a year now. But as of late when I rent DVD's from blockbuster or family video some won't read very well. I always clean the DVD's before I play them and the ones that are having issues are the ones that look very very clean. It does the whole "skipping over damaged area" thing. It's rather frustrating. And the disks are in very good shape. It doesn't do it all the time. But now it's starting to become more frequent. It'll skip a few seconds sometimes and sometimes a whole scene. Any thoughts? I think I'm literally 3 days past my warranty.
Thanks
Message was edited by: secondtim45

Possibly a failing optical drive. Bring the computer to an Apple store as soon as possible, explain the issue, and see what the folks there have to say.
~Lyssa

Skipping over damaged area??? Help!

My DVD player does not play DVDs correctly! Moments after i put in the dvd a message will come up on the player saying "Skipping over damaged area".... But here is the thing... These dvds arent damaged! They are new!
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Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
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Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
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Using an early 2011 15 inch macbook pro to watch a rented dvd. the screen displayed a skipping over damaged section message, then the dvd froze. first unable to eject the dvd, now it can't be inserted. Hardware prblm? reset the superdrive?

I was viewing a rented dvd when a "skipping damaged area" message was shown and then the dvd froze. At first I was unable to eject the dvd with the eject botton though the superdrive made "ejecting" noises, and followed the cue "finder using dvd" and ejected it. Now the drive will not accept any dvds. Does this sound like a hardaware problem, or is it possible that some sort of "reset" needs to take place?

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Movie-DVDs "skipping over damaged area" all the time

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