Movie Error 8008

The iTunes store took my money when I tried to rent "Marly & Me", but when it is downloading, it gives error 8008. I have followed apples help steps, but they did not work and I still get error 8008. I want to either get the movie, or get my money back. How can this be accomplished?

I reported 2 free music videos that stopped mid download. Received the same page you posted, but it doesn't cover the problem. Error code 2008 is displayed, and a pop up says the file appears to be corrupted. Repeating the download only repeats the same problem. I've restarted iTunes and restarted my computer, and the problem remains. One video finally showed up in my playlist, but only the first 48 seconds works, then the video freezes.
I successfully downloaded music videos in my older version of iTunes, but since I upgraded to the latest version, now this doesn't work. Aaargghh!

Similar Messages

  • ITunes 10 rental movie error 8008

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    Cheers,
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    To: b noir
    Reporting:
    I deleted the Downloads folder (within the Music Folder) it did have a very small partially downloaded file for the movie. I opened iTunes and selected Check for Available Downloads – it began the download showing approx. 17-minutes time remaining — then the time remaining in the window quickly reduced to 3 minutes and then stopped. Exactly what has happened every time I have tried. I think the file is corrupted (as one of the message windows suggests is possible). I also tried to download from another of our computers and the same thing happened.
    I have spoken with Apple and they have also been in touch via email. I answered all their questions and responded quickly but here in Seattle, WA USA we do have a snow storm today though my broadband connection remains steady and fast — but it is now 7:30 PM so any chance of resolving this issue and settling down to enjoy The Ides of March tonight is probably out. Ironic movie title for a problem download.
    I am now downloading Moenyball (Brad Pitt) and so far it IS downloading properly. I decided to take another $3.99 risk to see if it was my computer or connection or Apple's iTunes movie file for the other film. I have my answer!
    Thanks for playing… I really do appreciate your help.

  • Movie download error (8008)

    I've seen a number of threads on this error dating back to 2008 but nobody seems to have found a solution to this problem on the Apple TV (v1 - not the new small black one). It seems if you get the error using iTunes you are advised to remove the partially downloaded file from the downloads folder and that usually clears up the problem. However using Apple TV you do not have access to the file system and cannot delete files.
    So, I've powered off the Apple TV, powered it back on, tried clicking on Downloads many times and it repeats the same download error (8008) while the movie (The kids are alright) is stuck at 76% downloaded. All other features of the Apple TV appear to be working normally.
    Can anyone suggest a way to resolve this probm on the Apple TV?
    Many thanks,
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    Same problem here. where is Steve Jobs we we need him to kick some ***** in his company? no one from apple can give an answer!!! incredible

  • TS1424 Can't download a movie in iTunes. Error 8008. Anyone know how to fix?

    I've tried a few different times to download a movie in iTunes -- it stops at the same point each time -- gives error 8008.
    I'm trying to figure out how to get tech help (without waiting for the iTunes Store receipt to do so). Still searching, but open to help meanwhile.
    Thanks,

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • TS1424 Getting an error 8008 when trying to download a movie, any ideas?

    Getting an error 8008 when trying to download a movie, any ideas?

    Is it the Star Trek film ? If it is then other people are having the same problem with it : https://discussions.apple.com/thread/5279174?tstart=0

  • HT204088 what does error 8008 mean when downloading a movie on Apple TV

    what does error 8008 mean when downloading a movie on Apple TV

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • What do I do to download a movie when error 8008 keeps coming up?

    What do I do to download a movie when error 8008 keeps coming up?

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • Error 8008 or Error 50 when downloading a rented movie

    I tried to rent J. Edgar from iTunes on my mac laptop and I continually get an error 8008 or an error 50 message.  I've downloaded other movies with no problems.  I've even gone into mu iTunes media folder, delted the download file and started up again.  I've updated my iTunes to the latest and still no result.  I'm at my wits end on what I can do?

    Hello Ellymascioli,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Apple TV (2nd and 3rd generation): Troubleshooting playback performance
    http://support.apple.com/kb/TS3623
    A sustained 8 Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6 Mbit/s or faster is recommended for viewing 720p content, and 2.5 Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.
    If you continue to experience slow playback performance while connected to your local network via a wired (Ethernet) connection, consider contacting your Internet service provider (ISP) to increase the speed of your connection.
    Best of luck,
    Mario

  • My rented movie does not finish downloading error=8008

    I rented a movie and it when i start loading it it dosent finish and it says an error acurrs
    "error=8008"

    Read this through
    http://support.apple.com/kb/TS3297

  • Error 8008 while downloading a TV Show

    Hello,
    I'm trying to download the HD version of an office episode I purchased, but everytime I try, even from my work computer, error 8008 pops up. It says "Parts of the file seems to be corrupted. To redownload the file choose "Check for available downloads from the store menu."
    Can you please help?

    # Move the .tmp folder for the affected purchased video to the Trash or Recycle Bin.
    # Open iTunes.
    # Choose Store > Check for Available Downloads.
    # Enter your account name and password and click the Check button.
    i like to say the above DOSE NOT WORK

  • Error 8008 while downloading a purchase

    2 weeks ago I purchased a movie at the Istore. it started downloading as normal. about half way through it stopped giving me an +*"error 8008"+*. it indicated that parts of the file were corrupt and told me to restart the download. I did this to no avail. I then went to support over a week ago via e-mail. they responded telling me to do what I had already done. (I dont think they actually READ the emails they get). I responded to them but they have not replied further and it has been over a week. this is my first attempt at help with apple and so far it has been unimpressive. hopefully someone out here can help. I try to re-buy the movie but it wont let me saying I already own it. I try to delete it but it will not delete. I try to drag it to the trash can, but it wont go there.
    HELP would be appreciated
    STEVE

    There's a long thread about this with some suggestions that worked.
    http://discussions.apple.com/thread.jspa?threadID=1170560&start=15&tstart=0

  • Apple TV Download Error 8008

    Hi,
    I just rented Transformers HD through Apple TV and it started downloading, but then it stopped and gave "Download Error 8008".
    No matter how many times I click Check for Purchases it won't resume downloading.
    And I know the problem has nothing to do with firewalls or internet connection because I can watch YouTube and browse the store.
    Normally with iTunes you just delete the relative temporary download file and then check for purchases. But this is not possible on Apple TV.
    Does anyone have any solution to this? or is it $4.99 gone.
    Thanks,
    H.A.

    Hashman -- Sorry about your issue. I too have had the same error on downloading an HD movie via the AppleTV. I started the download then went to bed, woke up the next AM to find the download failed. Unfortunately no amount of "Checking for Downloads" in the Settings menu fixed it, in fact it's still there, not fully downloaded.
    If you use your Mac to download and it fails, there is actually a process by which you can delete the partial file and restart the download, I have found this does work but ONLY on your Mac proper, not the AppleTV. I did follow the "Report a Problem" process and have yet to receive a credit, perhaps it's pending I simply don't know. Hopefully this will get fixed soon, otherwise I sympathize and wish you luck! Sorry.

  • TS1424 Star Trek - into the darkness, Download error 8008

    I am unable to download this movie, it stops at 110MB with file is corrupt, try downloading again. Ive tried this 5 times now and ever time it gets to 110MB it stops? the Itunes extras for the film downloaded perfect about 2.3GB size. Ive even deleted the folder where it partly downloaded to and tried again only to find at 110MB it stops with download error 8008
    Any one else having problems?

    Still not working for me and after 1 live chat and 30 min call with support they have told me they will "refund my account in 2-3 working days and try again to download it again in a few weeks"!!! A few weeks!!!!
    They put me through to Tech Support who said it may be a fault with my mac and was transferred 3 times! Told them I'm away to buy the DVD as it will be faster to get than their help!

  • Errors 8008 and 100000

    Hello,
    I am getting both 8008 and 100000 at the moment.  Error 8008 is for a movie I rented, and error 100000 is for one song of an album I bought. All the other songs of the album downloaded fine.
    I've looked through the discussions and there does not seem to any fixes for 100000.  I have gone through the discussions for 8008 and also the troubleshooting docs, and none of those fixes has helped either.
    I'm on OS X 10.7.3 and I am on a late 2011 13# MacBook Pro.
    Any help is appreciated.

    Nothing in?
    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • Help Infinity blade Download error 8008

    Okay I've tryed to download Infinity blade 2 for my Itunes and Iphone but I keep getting error 8008 and I have tryed to go to the download folder and delete the temp fiels didnt help the least. I've also tryed to download it on my Iphone 4S and it dosnt want to do that either.
    Please help

    I stumbled upon another solution to the 8008 problem. Currently all my movies and music reside on an external HD. My laptop HD was near capacity less than 500 MB. When I was downloading a movie recently I noticed my laptop HD capacity fluctuating. I continued to receive the 8008 download error. Upon clearing some files on my laptop HD to < 1GB, deleted the tmp download folder for the movie (on my external HD) the download went through no problem. It appears that iTunes may be using a temporary cache on the main HD even if all your files on on an external.

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