Movie files

I have come up against a problem running .avi movie files. I used to be able to play .avi files, but now, every time I try to run one it immediately crashes the software. The files usually have a Quick Time logo on the icon, but seem to be Real Player files. What happens is: I double click on the icon, Real Player opens, my 'beach ball' spins around for a bit, and then the software crashes and offers me the usual report or try again option. I have reported it loads of times but, of course, that dopesn't help me know what the problem is. Help!

Maybe your Finder is having problems. Go to you home directory > Library > Preferences and move com.apple.Finder.plist to anywhere but in that folder/directory. Restart the computer. This will delete the Finder preferences but may also help with the issue.
If that doesn't then it may be an issue with your LaunchServices Database which is what tells which programs can open which files. Rebuilding that is a bit more onerous but sometimes helps. Probably doing it with the free utility Onyx is easiest. I would make sure you have a complete backup first in case something goes wrong.
Before doing any of that we should also find out how you ran these .avi files. Have you been able to play these particular files or just other avi files? Here's discussion about [AVI playback issues with Quicktime|http://www.thexlab.com/faqs/avidivx.html] you should maybe read first, and try some of the alternatives such as VLC. (It's still a bit disquieting that getting info caused a crash.)
Message was edited by: Limnos

Similar Messages

Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
I searched a lot on the internet, but only found solutions for cases you cannot empty the trash due to this issue.
I tried those solutions for my trash and that helped after some trying.
However, I still have the problem with copying and moving files.
I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
Who can help me??
Cannot seem to find any info on it on the support-forums or elsewhere.
My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
Any help would be greatly appreciated...
Otto

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

No thumbnails or playback of MOV files in Adobe Bridge CC

Hi
I recently downloaded and installed the latest version of Bridge from the Creative Cloud and I am unable to view thumbnails of .MOV files taken with an Apple iPhone5. I am able to open the file but there is no audio or video in the playback. Anyone else have similar issues? I am able to view these same files in Lightroom CC fine. I am using Windows 7 64-bit. Thanks in advance for any help or advice.

Only thing I can think of is there must have been some kind of mixup in
the transfer process. Here's what I did: I plugged her phone into our
Macbook Air at home and transferred her stills and movies off from her
camera (using iPhoto) to a connected portable hard drive. From there I
copied and pasted the files onto a removable thumb drive. From there I
brought them to work on my PC and copied them off to a portable hard drive
there. Seems to me the MOV files got lost in translation somehow. It's
possible I didn't do this correctly? I know with MY iPhone images and
movies I copied them directly from my phone onto my computer (PC) when it
showed up as a device in my device listing. It wanted to use iTunes for
this but I bypassed iTunes and did it the old fashioned way. These are the
files that I am able to view correctly on my PC at work in Bridge. So I
guess I need to recheck my workflow here.

Unable to import movie files from iphoto '08 into imovie HD

I have recently bought a 2008 macbook (2.2 GHz) and have recently downloaded imovie HD in addition to owning iLife '08 due to its extra capabilities. I have found that I am unable to import any of my movie files from my iphoto library folder as it seems to need to open the actual iphoto application before the files can be accessed. In addition, when not using any specific program it would be nice to be able to access my photo/video files within the iphoto folder without iphoto automatically opening as the default viewer.
Any ideas??!! Thanks.

ahostmadsen wrote:
.. and I import AVI video clips directly without converting to .dv, without problems.
lucky you.. .avi is just a container, no 'format'/codec .. I can show you dozends of .avis, which will NOT import into iMHD6, due to being playback-codecs, not convertable by the underlying Quicktime engine into separte, editable audio+video streams ..
.. If you convert to .dv, the size just blows up.
dv is 13GB/h and a codec meant for editing; e.g. it stores every frame (video=30 frams/sec) of a recording, as mpegs usually doesn't do so.. = your Mac has to estimate content, when converting and 'recovering' the content = lossy process.
iMHD6 is a dv-editor; the mpeg4 feature is only a toy, to spice up iSight recordings.. for sure, the QTengine can convert a lot, but too much conversion (from one lossy codec, e.g. divx, into another, e.g. mp4) means a (dramatic) loss of pic quality..
my 5€ cents ..

Voice Memo .mov files lost in iphone Limbo

Hello.
After doing some research it appears that:
There is a bug with iphone (mine is 3g) that when voice memos are recorded they are recorded as .mov files, and then converted to .m4a.
I assume this is because .m4a is a more complex algorithm and the little iphone processor can only record .mov on the fly.
The issue is that if the iphone is interrupted in this process, you will have a voice memo that goes for 0 seconds and a .mov file on your iphone taking up space.
I noticed in iTunes that i had 3.9 GB of "Other" taking up space on my iphone. After using third party software, i looked into the files on the iphone and found that most of this space was being taken up by files in my "recordings" folder. I went into 'voice memos' on my iphone and individually** deleted all the voice memos (after backing them up) and freed up a significant amount of the 3.9 GB. However, there are still 1.2 GB of .mov files still taking up space on the iphone, and I cannot find a program that will let me delete the files (write to the iphone hard disk) and the iphone itself cannot recognise the files!
It seems the only way to delete the files is to Jailbreak. I don't want to jailbreak the phone, simply because i believe that when you pay for apple products, you are paying for a product that 'just works'. In other words, they have done all the trouble shooting and tweaking of things to make it all work seamlessly. Jailbreaking reopens the can of worms of software clashes, and you get back into the land of using a windows style system.
Does anyone have a way around this?
I have iPhone 3g and Macbook 2.4ghz Core2Duo.

They won't sync back to your phone as far as I know. You can sync them from your phone to computer to listen to them in itunes. If you delete a voice memo on iPhone, it isn’t deleted from the Voice Memos playlist in iTunes. However, if you delete a voice memo from iTunes, it is deleted from iPhone the next time you sync with iTunes.
You might try this:
In iTunes, select the voice memo you want on your phone, go to “Advanced” and select “Create MP3 Version”. See if you can sync that back to your phone.

Quicktime does not convert my .MOV file into a watchable format on Quicktime

Hi guys!
I won't give you all a long sob story but basically, I went to my first music festival over the weekend and uploaded my videos onto my friends computer, I then uploaded these videos (i took with my iPhone) to Google Drive. When i got back onto my own computer, I download the .MOV files from Google Drive, these videos would not convert into a watchable format. It gives me the message -
"QuickTime Player can't open "IMG_8788.MOV". To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More."
It says that Quicktime should support MOV files. I am using version 10.3 Quicktime player with iOS Mavericks. I really want help with this issue as I will be devastated if these videos are lost. My friend obviously deleted them off his computer because they did take up alot of space!

I won't give you all a long sob story but basically, I went to my first music festival over the weekend and uploaded my videos onto my friends computer, I then uploaded these videos (i took with my iPhone) to Google Drive. When i got back onto my own computer, I download the .MOV files from Google Drive, these videos would not convert into a watchable format. It gives me the message -
"QuickTime Player can't open "IMG_8788.MOV". To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More."
It says that Quicktime should support MOV files. I am using version 10.3 Quicktime player with iOS Mavericks. I really want help with this issue as I will be devastated if these videos are lost. My friend obviously deleted them off his computer because they did take up alot of space!
iPhone recorded files should already be compatible QT X v10.3 (and QL) as is in the MOV file container. However, the process of downloading, uploading, and again downloading the files may have created some sort of issue causing QT X to not properly "recognize" the content and thus, wants you to check for additional support.
In any case, will the files open in any other media players? (E.g., VLC, MPlayerX, NicePlayer, QT 7, MPEG Streamclip, etc.) For instance, if the files open in QT 7 Pro, MPEG Streamclip, or VLC, you may be able to copy the data to a new MOV file container which QT X will open and play. (I.e., this procedure does not recompress the data and is reasonable quick. Also not sure if using the "Command-D" Finder option to "duplicate" the file will create a "readable" file or not but you might try it.)

Why does iTunes create disk errors when deleting movie files?

I use a Macbook Pro, OSX 10.7.5. When I delete movie file from my iTunes library I get disk errors. I need to option boot select the recovery disk and repair the disk. Deleting a movie file I have placed on my desktop with finder does not create any errors. Most of the movie files are created as .m4v movies. They all play just fine with my Apple TV. I have tried turning off the Apple TV and rebooting before I delee files but nothing seems to work.
Any ideas?
Lance

If you let iTunes organise your media folders then that is the way it is. An option would be to change the Media Kind to TV Show which would gather them togther in one folder, but in a different part of the library.
tt2

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder?? itunes did not prompt me to move file to trash nor is there an option??

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder. itunes did not prompt me to move file to trash nor is there an option to remove file to trash bin. How can i delete songs from both the itunes and hard drive at the same time?

aespinoza2210 wrote:
could it be in the itunes folder or does it have to be in the itunes media folder, which is within the itunes folder??
A Espinoza,
The iTunes Media folder is set in Preferences > Advanced, and is the key to most iTunes folder organizational activities. So I doubt that the automatic deletion will work for files that are somewhere else within the folder structure.
However, I have not experimented with that issue in quite a while, so you are welcome to give it a try in iTunes 11.

After I import a movie file from the camera memory card, Imovie 10.0.1 acts as if the memory card is empty though I know it isn't.... I can't import that file to iMovie again.. is that the way it worksnow? Thank you, Filippo

On IMac 10.9 After I import a movie file from the camera memory card to Imovie 10.0.1 it acts as if the memory card is empty though I know it isn't.... I can't import that file to iMovie again.. is that the way it works now? Anyone know? Thanks, Filippo

I would like to know this too. I imported a lot of files, then Imovie crashed. I went back in and they are not in imovie at all.
I reconnected the camcorder to import again and though they are still on the camcorder, I no longer see them in the available list of files to import. I'm sure there is some sort of simple setting somewhere that reveals all files even if it thinks they are imported.
Thanks

Cannot delete movie file from iTunes

After converting movie file via Quicktime and adding it to the iTunes library, I am not able to remove it anymore. If you try to delete it, it crashes iTunes and after that all desktop icons are frozen. The movie does not play in iTunes, you cannot edit its info without crashing iTunes either. Movie plays in preview pane in Finder....
Is there any other way to remove the file from iTunes?

Try deleting the file without iTunes running.
When you next open iTunes it should then be marked as a missing file and you should be able to delete the entry from iTunes.
Hope this works
Regards,
Colin R.

Help I can't delete a .mov file, because it is in use

Hi I my mac will not delete a quicktime .mov file because it apparently is in use. I don't know where it is in use, because I deleted the imovies it was in and I have no open windows of it on my computer. I am thinking it might still be uploading to youtube, but I thought I canceled that upload because I accidentally started to upload the same file again. However when I go to youtube it does not say the video has been uploaded again, so I don't know where the file is in use at. Does anyone know how to get rid of the file, or find where the file is in use?

I fixed it! The .mov was in a temporary (something) imovie folder, so I took the .mov out of the trash then emptied it. By emptying it I got rid of the folder that the .mov was in. Then I put the .mov back in the trash and then I was able to empty it. The temporary something imovie folder was using the .mov for some reason.

FTP-File : move file from a folder to another

Hi experts,
Here is the deal :
I have a FTP folder (OS windows) where my files are stored. As I want XI to pick them one by one, I need a way to move them one by one in another folder of the FTP before message processing, folder that will be polled by XI
How can I do that ?
more concretly :
I have 5 files in a folder called Standard, files are named : TEST1_hhmmss.xml, TEST2_hhmmss.xml, etc.
I have another folder, lets say Standard_child that XI scans every 5 minutes. As I want my 5 files to get picked one by one every 5 minutes, I need a way on the FTP before message processing that moves TEST1_hhmmss.xml in folder Standard_child then XI picks up this file, and so on until all files are consumed.
Thanks a lots for any help, ive been struggling for days... so far I tried with a script that renames file before, but did not work on FTP...
Kind regards,
Jamal

Hi
This site may be helpful
http://www.computing.net/answers/programming/batch-to-move-file-by-sysdate/14939.html
you can check the net for more answers
1) make a logic & ensure that ur script works fine in your sender system (where all files will be placed)
2) you can try it urself if you have access to the systems command prompt
3) use scheduler, of your sender system (you said it is windows) you can check help to see how you can schedule programs - there call your script.
4) now your script will send the files to child folder one by one as per your logic, which can be picked by XI
Regards
Vishnu

Can't move files - The operation can't be completed because the item is in use.

Hi everyone,
I'm trying to move some files off an external hard drive to my macbook pro. These are mostly video files.
However, there's a handful of files which are causing the following error:
"The operation can’t be completed because the item “XXX” is in use."
I've no idea what's wrong but would appriaicte some help. All the previous threads I can find with the same error are related to moving items to the trash and I actually followed some of the advice (shutting down etc) but it still didn't help.
Thanks anyone and everyone for the assistance.
James

I was investigating this same problem on our iMac running OS 10.10. When I checked Activity Monitor for the DiskUnmountWatcher process, I noticed that with two users logged in simultaneously, there were two instances of most of the system processes, including that one. If I logged out of the other user account, and consequently only had one instance of the DiskUnmountWatcher process running, I was able to copy multiple files onto the network drive with no problem.
If I were to speculate, I'd probably guess that DiskUnmountWatcher is adding some metadata to new files when it detects them being added to a mounted drive. If there are two instances of the process running, they both try to modify the file's metadata simultaneously and generate errors.
TL;DR: If you encounter this problem, try logging out all users other than the one trying to move files.

New to Premiere, .mov file import issues

I am new to Premiere Elements 10, My mom had it installed on her new computer. I am trying to edit videos but I am running into some problems with .mov files. I have searched the forums and not been able to find an answer that really helps so I am going to put all my info here and hope someone out there can help. I am not the most tech saavy person out there, so it may need to be "dumbed down" a bit for me to understand.
I have a Kodak Easy Share c160, and I am using an HP Envy17 running Win.7 Premium. My mom bought Photoshop Premiere Elements, back when she fist purchased her computer. I try and import my videos into PE10 and I get "generic problem" as a result I have checked out the "suppored file type" in the help section of premier and it says it supports .mov files. I have looked for updates on the adobe website and havent found any. What am I doing wrong?
. Any help would be greatly appreciated.

ATR,
I most often encounter such, when a spammer has added a Reply. One "trick," that they use is to find old threads, and then add a Reply with their spam URL to it.
Often, most of us will never see that Reply, as a MOD will have seen it, and Deleted it, or, and more often, an Administrator will have closed a spammer's account, Deleting all of their spam posts - poof! gone before we know it.
Now, when there IS a post (even if it is almost immediately Deleted), the Jive software will show an (Updated) notice to the thread, but there will be nothing new showing.
I have also observed a few of these retain that (Updated) flag, even after I have viewed the thread. It is not until someone has actually posted to it, that the flag is permanently removed.
We do not see much spam in the PrE Forum, but in forums, such as The Lounge, it is very common for them to be hit by spammers. Also, long weekends (in the US) are prime spam times, as most Administrators are not in their office, other traffic is slower, and even MOD's might have taken the days off. The spammers assume that their endeavors will be up for at least three days, before being removed. However, John C., Adobe-Admin, usually works from home in Seattle, and zaps the spam very, very quickly.
Now, this is just speculation, since the post is gone, but as it is a common occurance, I think that I will be correct here.
Hunt
[Edit] Or what Ann said...

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

Is there a program I can use to retrieve corrupted .MOV files, from a HD memory card where some files will open, and others wont?

Hi,
I have a Mac OS X version 10.6.8 with a 3.06 GHz Intel Core 2 Duo processor and 4 GB 1067 MHz DDR3 memory.
I have recently shot some still and moving footage on my Cannon EOS 500 D (digital camera) using an AMICOE SD C10 8 GB high speed memory card.
After uploading these photos and movies onto my Mac, I am only able to open about 2/3 of the files that appear on the screen. In the case of the movie files, I can see a number of the file icons, however about 1/3 of them will not open (I get a message saying that Quicktime does not recognise this file - yet it is a .MOV file. Interestingly I can see a small thumbnail for each of these files that will not open, however I am unable to expand the thumbnail into the larger size) and there are a number of photos that simply do not appear as a file or thumbnail.
Is there a program I can use to retrieve these corrupted .MOV and JPEG files from either my computer or the memory card?
Thank you for your interest in this question.
Cheers,
Shaughno.

....to add to the last part... When adding to the iTunes library,- I need iTunes to make a quick-scan to verify that media I am adding isn't already in there,- preventing duplicates that make remedial tasks of removing* duplicates so annoying and unproductive...

Movie files

Similar Messages

Maybe you are looking for