Movie has no picture or sound

I just bought star trek on blueray and it came with a digital copy of the movie.. which i downloaded to itunes.
I havent used this program for years.. but when i play the movie no picture or sound come up, but the timer is running like its playing something.
other than the cover and the chapter pictures i see no movies whatsoever

I've got a similar problem with downloaded movies. The timer runs, the chapters show up and the title of the movies but no audio or video. Contacted iTunes support where I got little to no support. Have done a clean removal and reinstall of iTunes and Quicktime but still nothing. I have a couple of older movies in my library that do play fine so problem seems to be in recent downloading? Corruption? Have tried 3 different downloaded and still nothing! paying for movies I can not watch is getting old fast!

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