Movie is not downloading! HELP!!

i purchased a movie 3 days ago on iTunes and the download has made absolutely no progress. I have an extremely fast internet connection (it usually only takes about 30 seconds to download a song...) Please help!!
  Windows XP  

OK, I just looked at my downloads. I have 3 of them and 1 of them had an error message. When I stop the other 2 from downloading, the problem one appears to be downloading with the little thingie spinning away -- but there is no "time remaining" showing and there is no progress being made in the download.
I have tried Checking For Purchases again -- but it still doesn't work.
I would try exiting iTunes and restarting it but, when I try this I can't get iTunes to start back up again. So, my only option is to reboot the computer. When I shut down the computer one program won't close without making me shut it down manually -- and that shows as a program with Chinese letters so I don't know what it is.
After a reboot, iTunes is again willing to start up AND the problem download does start making progress again.
So, have you tried to reboot???

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