Movie playback issues

My movies are having playback issues again. Default settings are 44.1kHz  16bps  720p HD.
Operating System: Windows 8
Itunes Version 12.1.0
The issue is the sound goes in the beginning of each film. I have a computer which is two years old and yet there seems to be a recurring problem with movie playback.

I think it depends on which version of iTunes you are using. I had the same problem with digital copy movies when I loaded the 64bit version of iTunes 8.1, iTunes64setup.exe, on a Vista machine. Once I deleted that version and loaded the 32bit version of iTunes 8.1, iTunessetup.exe, I was able to view the movie in iTunes AND download it to my iTouch.

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