Movie plays before fully loaded although preloader is set to 100%

Hello,
I have a Captivate swf (ca. 4 MB) to be published online. The default swf preloader is set to 100%. However, when the first screen appears and I immediately click on a link that points to a slide close to the end of the movie, the link doesn't work properly. Only after waiting a certain amount of time the link works, indicating that the swf hasn't fully loaded when the first screen appears.
How can I make sure that the preloader works as intended?
Best regards
Jan

Hi Jan,
Will it be possible for you to share a sample captivate file where-in we could see the issue. Saying so since we are not able to reproduce your issue here.
You can zip your file -> upload on acrobat.com(its free) and then share the link with us..or write to me at maanand (at the rate of ) adobe (dot) com.
-Manish
blogs.adobe.com/captivate

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