Movie plays once on Apple TV then wont play.. BUT works fine on our iMac

Frustrated and starting to think we should have gone with ROKU / NetFlix and Amazine Online route... Cheaper and our friends have had no issues.
Some movies we have purchased both from iTunes and direct from the Apple TV only play once then wont play again (Works fine on iTune / i Mac) also the Extra content works fine.
I have been in contact with Apple support twice with no luck in solving this problem... reconfigured the apple tv to factory settings and re-synching seems to be the only solution... BUT as soon as we update the software and re-synch back to the same problem.
Note... Each time we reconfigure / re-synch a different movie has this issue... Very inconsistent
I have seen similar issues posted... We are not getting the white screen Any ideas???

Welcome to the  Discussion Forums.
Have you tried Repopulating iTunes with the files that you have problems with.

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