Movie Rental Cancel

I used iTunes on my iPad to download Ninja Assassin as a rental. I was unable to find a significantly strong connection to finish.
I re-rented the movie on my computer which had a significantly strong connection. I moved the movie to my iPad and watched it.
My iPad is still trying to download the rental movie. How do I cancel iTunes downloads on my iPad?

It won't hurt anything to just let it keep trying until it finishes. Maybe find a better signal area. But perhaps re-booting might cancel the download. Press and hold the Home and the On/Off buttons simultaneously until the Apple logo appears on screen, then let go and the iPad will re-boot.

Similar Messages

How to cancel pre order purchase movie rental on itunes

how to cancel pre order purchase movie rental on itunes that i have already een charged for i wont press the download botton

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 cancel movie rental

how do I cancel a movie rental? i've only downloaded 21.7 MB out of 2.2 GB

You can not cancel a movie rental once you click the accept button.

QUICK movie rental refund if download is canceled before completion?

Am I "in bounds" for a refund if I cancel my movie rental download before its complete?

No. Once you accept the conditions to pay for the movie the that is it.

HT1657 Movie Rental: Download Time

I just clicked to download a movie rental, and it's going to take 10 hours. Is there a way to cancel the rental or shorten the time?

What does the error message say? (Include error message numbers if you're getting any, please.)

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

Movie rental Q: How many times can you watch the film within 48 hours?

It's just I have 8 hours left on Into The Wild and I fancied watching it a second time, only it is not playing when I click on the thumbnail. It just says "accessing the iTunes store" for a few seconds. I've tried clicking play. Other films appear to work ok, just not this one. I assume that if it doesn't let me watch it a second time iTunes will give me free movie rental credit.

According to the FAQ "Once you've started to watch the movie, you have 24 hours to finish watching the movie (even if you start watching before the download is complete). You can watch the movie as many times as you want within this 24-hour period": iTunes Store movie rental usage
If you are having problems you should contact iTunes Store Customer Services.

HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

Hi, can anyone give me a suggestion on how to find a downloaded movie rental, purchased in iTunes on my iPad? I repurchased it, even though it said I had already downloaded it. I can not find it in my library. Thanks if anyone has a suggestion, it would be greatly appreciated. Bored in Southampton.

Check from your Video App.

HT1657 How do I Sync a movie rental with my iPhone?

How do I Sync a movie rental from my computer with my iPhone?

Welcome to the Apple community.
You cannot transfer any content to the Apple TV 2 or Apple TV 3, you can transfer rentals to the first generation Apple TV however,using the information provided on this page.

Movie Rentals and Purchases on IPad - What's wrong with this?

Bought my very first Apple product...(IPad 64G WiFi only) last week.
I intended to use it just to keep me busy reading, watching movies, playing games, on all the long flights to Europe and Asia that I take.
So yesterday I excitedly set up an ITunes account, and downloaded 4 movie rentals, and purchased one other movie (Angels and Demons). All HD. I just figure I'd let it run all night and I'd see the movies the next morning.
The rentals all appear to have downloaded, and they show up in the videos section. HOWEVER, they are ALL marked "Expires in 17 hours". Never started watching any of them, why are they already set to expire? The rental info section of Itunes says I have 30 days to start watching, then 24 hours after that til they expire.
As for the purchased movie, th it appeared stuck on the "tap to retry" icon, which I did several times, with repeated errors, until the download icon simply disappeared and no sign of the dowload status or the actual movie anywhere.
I DID get billed for all of these. This is like 40 bucks worth of stuff.
Everyone who uses MAC stuff always brags about how great it is, how excellent customer service is, how things just "work", etc.
Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
Any suggestions on things to change to make it work better next time? OR just buy a **** portable DVD player for 400 bucks less than an Ipad?

HI Jeffrey and welcome...
Make certain the time and date are correct on your PC.
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
Check the Firewall.
From the Start menu, choose Control Panel.
If the Control Panel is in Classic View, skip to step 4.
On Windows 7 and Vista, click Security; on Windows XP, click Security Center.
Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
Click the Exceptions tab.
Check the iTunes box.
Click OK.
You can report problems to Apple via the iTunes store. Launch iTunes. Select iTunes Store on the left. On the right side of that window select your account name. In the next window click: Purchase History then click: Report a Problem.
More support options here: http://www.apple.com/support/ipad/contact/
Carolyn

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

HT1657 i recently rented a movie from the itunes store in hd and closed itunes on accident and after reopening itunes i cannot find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere

i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.

Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?

Help, on movie rental I

Help, on movie rental I am getting continual message "we could not complete your iTunes store request. An unknown error occurred (-42110). There was an error in the iTunes store. Please try again later." This message pops up every time I have completed the dowlaod and it appaers as a finished downloan in the movie rental folder. I have deleted it multiple times and re-downloaded the same movie but always the same result.... Help

See the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Itunes Movie Rental Geographical Limitations and Offline Access

I live in Canada and will be travelling to Vegas next month. I'd like to be well prepared with some movie rentals through itunes on my macbook air.
My concern is, would there be any geographical limitations in viewing movies in USA that have already been previously rented and downloaded in Canada from the Canada Itunes store?
In simpler terms, If I rented a movie from iTunes Canada (while physically being in Canada), would it be viewable while in USA?
Also, would I have to have an internet connection to watch it even though it's been dowloaded in advance?
I've read through many boards (though there has been no clear answer) that many have been having issues playing movies without first having an internet connection.
I've read that some iPad and iPod users report that there are no issues with watching rentals without any internet connection to begin with, but I have yet to hear a macbook user report the same.
I was wondering if I could get a certain answer as to whether or not an itunes rental could be played WITHOUT ANY internet connection whatsoever to begin with on a MacBook Air.
Much thanks in advance!

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Apple TV (v2) and movie rentals - my experiences, for what it's worth...

I’ve been reading a lot of posts over the past couple of days about problems streaming rented movies, and thought i’d share my experiences as i’ve had a couple of days of head scratching and frustration trying to watch one of my own:
I unwrapped an Apple TV v2 at the weekend, which was a gift form a friend, and tried it out by renting a movie. This was yesterday:
Now I’m a Virgin media customer in the UK, with 10MB broadband (wired), which I figured would be fast enough to easily stream HD video - and sure enough my rental started up and played fine. For about 30 mins...
After this it froze, and gave me the dreaded ‘loading’ dialogue, which showed 7 hours as my wait, and it got longer as the day went on - not shorter.
I gave up, and decided to come back to it later, which of course was a foolish move, as everything that had been buffered was erased and i was back at square one.
I then tried again today and had the exact same problem. After turning on, and being pleasantly surprised to see that my HD rental began streaming perfectly with almost no delay, I was again kicked off after about half an hour.
So i decided to look at my ISP’s terms and conditions, and sure enough there are cap’s on my data traffic of 1.5gb during the day, and 750mb in the evening (until 9pm). Exceed either of these and your traffic speed is cut back by 75% for 5 hours.
So i did some digging, and found that the average HD movie file size is about 4gb. This means that it’s impossible for me to stream and watch a film in one sitting, as i’ll never have enough uncapped bandwidth to stream the whole movie in one hit.
Now some folks have talked about getting ahead of the game, and beginning a download ahead of time (like first thing in the morning) so that by the evening a film is waiting for you no matter how long the download time. But even if this works, you run the risk of losing the buffered file by hitting the wrong button on your apple remote. This to me is unacceptable.
So lets drill down to the details here:
Problem 1: the manner Apple TV v2 stores video. I’m no technical expert, but understand that the latest Apple TV has no hard drive - rather an 8GB flash drive. This would be enough to download and store an HD movie as a semi-permanent file, but Apple TV v2 doesn’t do this - it just uses it as a streaming buffer, which is cleared out periodically, and is easy to accidentally lose.
Problem 2: my ISP just won’t allow the amount of data transfer required to stream an HD movie without capping my download speed. Not between 9am and 9pm anyway (i’m going to see if i can stream the end of my film later without the beggars cutting me off).
Problem 2a (more of a gripe): Apple TV doesn’t warn you that the file you’re about to stream when you rent a movie will very likely trigger your ISP’s bandwidth throttling policy. It might be in their small print, but it should be there in big letters at the point of sale, just before you hit ‘buy’.
The Solution: There isn’t a satisfactory one for me really. I don’t imagine I’ll be renting any more movies directly from Apple TV. It’s too pricey to take the risk that I won’t be able to watch it, so back to DVD for me.
Now I could rent or buy through iTunes, and then stream to Apple TV, as at least I’d have a ‘hard copy’ of the movie on my MacBook and would be safe in the knowledge that once i had downloaded the file i could watch it from start to finish without interruption - but this is also less than ideal. I can’t get HD movies from iTunes, i’d have to go through the ‘planning ahead’ phase of starting downloading early in the day, and there’s still no guarantee it wouldn’t trigger the bandwidth throttling if it was a long movie.
The only other solution would be to max out my broadband package, although currently the most expensive package (which costs double what i pay now) still had a 3.5gb cap, so could kick me off just as i’m near the end of the film. Plus, i don’t watch that many films to make the expense worthwhile.
To wrap up...
If you’re on a decent broadband connection that in theory should be able to handle HD streaming then check your ISP’s regs regarding throttling. Even with throttling on, YouTube, iPlayer and other similar sites still worked for me, as they’ll happily cope with reduced transfer speeds. Apple movie rentals won’t. This might explain why some can use these services perfectly at the same time as being unable to view their rental.
If you’re an occasional film watcher in a similar position to me, don’t bother with movie rentals. Unless you’re on an uncapped, unthrottled broadband package it’s unlikely you’ll be able to stream an HD movie in one hit due to the file size.
Back to Blockbuster Video for me i’m afraid. At least until we get NetFlix in the UK
Hope you have more luck than I did,
McGinty

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

Movie Rental Cancel

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