Movie rental did not download completly
Movie rental did not download completly
A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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My movie rental did not download. I can't find it to try again.
I rented two movies via my iPad. The first did not download because of insufficient space. I freed up space, but I don't know how much it needs. The second movie started to download, but did not finish. Now neither is downloaded and I can't find a way to make them try again.
A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song
If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I bought an album from itunes and one of the songs did not download completely. It shows in the player that it is 3:17 but only plays for 40 secs. How can i get the entire song back?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
HT1725 my recent itunes songs did not download completely. How do I redownload them?
my recent itunes songs did not download completely. How do I redownload them?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I purchased an album and some of the songs did not download completely. How can I fix this?
I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...
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I have songs that did not download completly, how do I redownload them?
I have songs that did not download completly, how do I redownload them?
Welcome to Apple Support Communities
Use the Music app to download your songs: open it, look for the song you want to download and press the cloud icon. See -> Download past purchases - Apple Support -
Audio purchase did not download completely
Tonight I downloded two albums. After the first album completed downloading one track did not download at all. A track on the second album only plays a few seconds of audio and then skips to the next track even though the download window indicated the track fully downloaded. When I go to the Store Menu and Check For Available Downloads it says all my purchases have been downloaded. Thank you for any help you may be able to provide.
You bought it directly on the iPad ?
If it's not showing under the More button at the bottom of the Music app (you should get an Audiobooks option via that button when there are audiobooks on it), and it's not waiting to download in the Downloads tab in the iTunes store, then try the 'report a problem' link from your purchase history (audiobooks are currently a one-time only download so you will need to contact iTunes Support to get a re-download of it) : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
How do I download a bought song which did not download completely?
I recently purchased an album and one of the songs has not downloaded completely but if i look at purchased items on iTunes it is there as downloaded but not available to download again to complete the purchase. Any advice?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
How do I re-download iTunes Music purchases that did not download completely?
Hi there, I have purchased quite a few music tracks that did not download properly, i.e. they only downloaded partially.
How can I re-dowload these tracks please?Welcome to Apple Support Communities
You can redownload all your purchases through iTunes. See -> Download past purchases - Apple Support -
i have had trouble downloading rental movies, which do not complete a download. error 50 comes up asking me to check connection of which i do but still no go
All runing dwnlding shows in library in any wat !! If this is not wotkng thn u hv to reinstall FF thn try to do itt !! I hope u wont get this problm again
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My song did not download completely
i downloaded romans revenge,and paid all the money i needed to for it.then later everytime i try to listin to the song on itunes,or my ipod shuffle,it dosent play the whole thing.it only plays abou 2 minutesand 55 seconds and its supposed to play 4 minutes and 36 seconds.how do i get it to play the whole song????
So, I guess you found out that the song does not play completely in iTunes (on your computer) either?
To re-download a song already purchased (even a song purchased years ago), click on iTunes Store in the iTunes sidebar (left side of screen). Make sure you are currently logged in using the same Apple ID used when you made the purchase. On the MAIN (home) iTunes Store screen, look to the right under Quick Links; click Purchased there.
Click on Music (on the Purchased screen). Find that song there (organized by artist), so that it is shown to the right. If that song is shown there, the iTunes Store knows you bought the song, and you will be able to download it again. However, if the button to the far right of the song says "Downloaded," iTunes thinks you already have it, so you won't be able to re-download it, unless you delete the song from your iTunes library on your computer.
So (remember how you got there and) go to your Music library (click on Music in the iTunes sidebar under LIBRARY). Find that song in your Music library, and select it (make sure you only highlight that one song). Hit the delete key. iTunes will ask you to confirm you want to delete it, and then ask if you want to move the song file to the Trash, which you DO want to do.
NOW, go back to that Purchased screen. The button that previously said "Downloaded" should now be a "cloud" symbol with a downward arrow. Click that, and the song will be downloaded again.
IF the new download also has this problem, then that song file may have a problem in the iTunes Store itself. In that case, you should contact Apple's iTunes Store customer support and tell them about the problem, starting here
http://www.apple.com/support/itunes/contact/
(Try using the Express Lane button)
If they can't fix this problem right away, they will probably offer to refund your payment. -
How do I delete movie rentals from rental page if they do not auto delete?
Hi Dummy13!
Here is an article that can address this question for you:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
HT1657 My movie rental will not download?
My rental movie will not download on my iPad?
If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.
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