Movie rental did not work. Next step?

My rental from the iTunes store was unable to complete. 25 minutes in it stopped and I could not skip past. Does anyone have any suggestions as to reimbursment or how to finish the movie?

The iTunes support staff are very helpful. You can contact them here:
Apple - Support - iTunes

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Movie rental did not download completly

Movie rental did not download completly

A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Movie download did not work

I was downloading a movie and did not download all the way onto my Ipod. I do not want to have to buy it again. How do I get it to re-download?

Open itunes on your computer and click Store>Check for Available Downloads

My movie rental did not download. I can't find it to try again.

I rented two movies via my iPad. The first did not download because of insufficient space. I freed up space, but I don't know how much it needs. The second movie started to download, but did not finish. Now neither is downloaded and I can't find a way to make them try again.

A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Movie rentals did not delete after watching and seem stuck on rental page....

How do I delete movie rentals from rental page if they do not auto delete?

Hi Dummy13!
Here is an article that can address this question for you:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

My mac book pro 17 inch , 2008 year , display went dark, and the steps in "everthing Mac" book did not work, any ideas?

my mac book pro 17 inch , 2008 year , display went dark after rebooting from origianl disc, and the steps in "everthing Mac" book did not work, any ideas?

The router might be bad or incompatible, but let's be optimistic.
On System Preferences, go to Network/Advanced/PPP. Only two items should be checked: Connect Automatically When Needed and Disconnect when switching user accounts. Uncheck everything else. Now, click Okay on the end of the page. The next time you're online, you shouldn't be disconnected.
If you still get disconnected like before, we might be dealing with a router issue - which can get rather complicated.

My ipod touch thinks headsets are plugged in as indicated when pressing volume control. We did a reset but that did not work. What is next?

My ipod touch thinks headsets are plugged in as indicated when pressing volume control. We did a reset but that did not work. What is next?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

Hello,
I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have rented a movie in itunes and i wan't able to watch it because the sound did not work can i get my money refund

i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

My iPod 5 will not sync ANY music. All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

When you synced with iTunes It would have tried to replace the music on the iPhone with what is on the computer. which is what happens when you sync with iTunes.
If the songs are purchased you can re-downloaded them Pretty easily. You mentioned that you still see the songs and that you could not play them. Do they have a Cloud symbol next to them? If so this means that you can download them but that they are not on the device.

I recently tried to burn some photos to a disc. It did not work, but then I ended up with a .fpbf folder on my desktop. Can't trash it, and when trying to burn again, I get this "... can't be burned because the original items can't be found". Help???

I recently tried to burn some photos on a CD. For some reason, It did not work. Now I have a .fpbf folder on my desktop. I can't seem to get rid of it. I tried dragging it to the trash, but then I get a box asking my to type my password it, so Finder can make the changes. Doing so, does nothing at all. And when I try to burn another CD from the same .fpbf file, I get a the following message: "There are 35 items that can’t be burned because the original items can’t be found. Skip the items and continue burning?". When I skip and continue burning, nothing shows up on the CD. In the meantime, the .fpbf folder is still in my desktop. I tried changing the aliases on each pic, but it still doesn't work. Any ideas of how I can remove this folder from my desktop?
Thank you.

Beavis2084,
Thank you for your detailed explanation but something is seriously wrong with my computer. Although the method you have described is very similar to the one I tried in step 2 from my second post, I have since "done things" which may have complicated matters—or suggests that my computer has a more serious problem.
Here's what I did:
1). Installed Onyx and discovered that I had a .plist file (com.apple.iphotomosaic.plist) that was causing a Syntax error: "Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header, if XML." After doing some research online, I was given the understanding that downloading the iLife update 9.0.3 (I installed the more recent version, 9.0.4) would solve this problem because it would also fix some system issues. So, I downloaded it...and when it didn't solve the problem, I decided to just deleted that .plist file.
2). I read your knew post and decided to follow your directions, even though I realized they were basically the same steps I followed in the 2nd method I mentioned earlier. I say "basically" because, for some reason, after inserting a blank disc, my computer does not open the disc in the Finder. Instead, it places the blank disc's image on the Desktop, even though the Finder's Preferences and the System's Preferences are set to have it open in the Finder—nothing should be on my Desktop! (Note: When transferring the items (all folders) I want to burn to the blank disc, I did not use the Option-Click-Drag method as before, I used the Click-Drag method, which created the curved arrow in the lower left corner of each item.)
Now, for the result of "method 2," the method we basically have in common, the computer goes through the burn stage but, in the verify stage, tells me that it is unable to verify the disk, suggests that my DVD may be unreliable and that I should try another disc, and then tells me about some "fork" (?) error (-43).
I don't know what to do anymore...

HT5654 Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

I bought an Iphone that did not work and return it and no one can answer me as to what happen once it was received by Verizon

On March 14th I bought an iPhone the wi-fi did not work, I called Verizon support after hrs and days they could not help.(I purchase it on-line from Verizon.com) So I went to the local Verizon store was there for about 2 hrs and finally they said to come back the next day and they would have an answer which I did and they didn't they said to call Verizon to return the phone. When I called they said to just use the label that was enclosed. I asked if I needed anything else they said no that my tracking number on the label was all I needed. Well after many calls the last one lasting 90 minutes and the person telling me that she would fill out some form and send it to the return section and call me back. She never called back. I have the tracking info that it was deliver to them yet I not received a replacement phone nor a refund. Can anyone help me? What should I do now? Can't call the I just tried and again they start with let me transfer to this other section (no answer). I am so frustrated I hate Verizon Customer Service or lack of -

I'm so sorry about this experience Appleby. I can certainly assist you in getting this cleared up. I sent you a Direct Message.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

Movie rental won't work-- playing but screen is gray.

I rented a movie from itunes for the first time. Podcasts, tv show downloads, purchases have all worked in the past, and they all work today, but this rental is not working. I now have 22 hours to watch a movie I can't see.
I've often used Blockbuster to rent online movies, and after a certain amount downloads, you can start watching the movie. I tried to do the same with this, the download was only about 25% done. I've since closed itunes after the download finished. I've restarted my computer, I've clicked on various chapters of the movie and tried to see any part of it, but it's still all gray.
I do have the latest version of itunes. But please let me know how I can make this work or get my money back. iTunes support by phone isn't very... contactable usually, and of all things it should offer online chat support. Oh well.
Any help would be greatly appreciated.

Try resetting your PRAM. If that doesn't work, you may need to get it looked at. It could be a power supply or hard drive issue.
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
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Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'

Webi report part(include Opendoc Link) ondesktop did not work in BI Widgets

My customer followed <BI Widgets User Guide>(XI3.1) to create a webi report part(include Opendoc Link) onto desktop.
Page 26:
To convert Report Part into a Widget ,drag and drop the Report Part from the Web Intelligence Viewer onto the desktop.
As a widget, the Report Part will include the following BI Widgets features:
- Automatic refresh
- User controlled size and positioning
- Saved display and data context state
- Optional setting as the top application window
- Full XI R3 security
- Web Intelligence opendoc links to detailed reports.
But it can not be clicked(hyperlink did not work).
My customer follow the SAP Note 1244968 to create again, it still can not be clicked.
For I can't reproduce this issue, could you tell me what's it probably related to?
SAP Note 1244968:
Symptom
Trying to use Hyperlinks in a BI Widget created from a WebIntelligence
report
Environment
XIR3
Workflow
1. Login in Webintelligence
2. Create on efashion a Webintelligence report with the
objects:Year,Sales Revenue
3. In the Edit panel add a column to the table and insert the
variable :=If([State]="DC"; HTMLEncode("http://uk.yahoo.com"); "")
4. In the Properties Display/Display/Read cell content as Hyperlink
5. Run the report and save it
6. Open the Webintelligence report with HTML view and click on the
hyperlink you are redirected to the Yahoo website
7. Log in BI Widget
8. Right click on the right inside icon of BI Widget and click on
Document List Explorer
9. Find the Webintelligence report and double click on it
10. Click on the table and drag and drop it to your desktop
11. The BI Widget gets created
12. Click on the column containing the Hyperlink:nothing happens.
Cause
There is no functionality of using Hyperlinks in a BI Widget created
from a Webintelligence report
Resolution
Enhancement Request ADAPT01119581 has been created
Environment details:
Srerver Environment: OS Version: RedHatEnterpriseLinuxES4.0 update5
Client Environment: OS Version: WindowsXP
Browser: IE6
JRE Version: 1.6.003_
Web & Application Server: Tomcat 5.5.20
Database character: AL32UTF8, JA16SJIS
Connection: native, ODBC, OLEDB
NLS LANG: Japanese Japan.JA16SJIS

Hi Soniya,
These are the steps:
1. Log in into infoview
2. Change the preferences (Click in the Preference button in the main tool bar), in the WebIntelligence section change the Select a default view format: to Interactive.
3. Click OK
4. Open the report where you want to add the hyperlink
5. Right click in the column or cell to add the hyperlink
6. Click Hypelink > New
7. You will see the Create Hypelink window, click Browse the select which report do you want to link
8. Fill in the parameter, prompts, etc.
and that's it, hope it's clear now. If you have any question let me know.

Movie rental did not work. Next step?

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