Movie rental download is taking to long.

Im trying to rent a movie. It says I still have 7 hours left for it to download. But, as it downloads it asked if I would like to watch the movie now or later.
When I pressed now the screen changed and the movie did not play at all. It starts to play and then freezes about every 30 seconds.
Whats going on?

Chenks wrote:
Ian Cashman wrote:
will be wanting a refund because its too late to watch the movie now.
you have 30 days to start watching it.
He probably means that it's too late in the evening to start the video, at least that was our problem.
The movie was Hi-def, lineout, but they almost always are and we've never had it take so long--it would have been faster for me to drive out to the local video store and pick up a DVD.

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Welcome to the Apple community.
Unfortunately you cannot re-download rentals, allow it to finish and enjoy it and consider the situation for further rentals.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

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V e e e r r y S l o o o o w Movie Rental Download Speeds

My setup: In my home office is a cable modem connected to my locally owned and operated ISP's coax feed. It's a city operated fiber network (Ashland Fiber Network), not a ComCast/Charter/Verizon conglomerate. The modem is connected to a Time Capsule (500 MB) via ethernet. Also connected to the Time Caspsule via Ethernet is a 2.4 GHz 24" iMac. The Apple TV is in my living room about 30' away through one wood-frame wall.
I get consistent >8 Mb/sec download speeds from Speedtest.net both on my office (Ethernet) iMac and on my MacBook via 802.11g while sitting next to the Apple TV in my living room. The Apple TV shows 5 bars on its signal strength meter, and is running the latest (2.02) software. I have the Airport Utility setup to run 802.11n (802.11b/g compatible) so that it'll work with both the Apple TV and my 802.11g MacBook. There are no 2.4 GHz wireless phones in my house, and no other WiFi devices connected. There are several other WiFi networks within range in my neighborhood, but I use WPA2 Personal security to isolate my network.
My problem: I have tried only 1 SD movie download. but it took 37 minutes to reach "Ready to Play," and then choked after playing for 56 minutes. So rather than wait for more of the movie to download, I went to bed and watched the rest of it the next day. I've rented 2 HD movies, the first download notice told me that it would take 13 hours to be ready to play, and the next said 11 hours. Both times I just went to bed and watched the movie the next day.
Trailers generally take anywhere from 2-5 mins. to begin playing, and they almost always choke after about a minute and have to download more to continue playing. They play much faster on my iMac when downloaded from Apple's Quicktime site, though I can't be sure if different servers are involved there.
This scenario does not jibe at all with what Apple tells me I should expect from the Apple TV, nor with what I read about here on the Apple Discussion boards.
Things I've tried: 1) Changing the WiFi channel from Auto to a discrete channel--I've tried four different channels now. 2) Switching to 802.11n only--both at 2.4 GHz and at 5 Ghz. 3) Unplugging and removing the batteries from my 5.8 GHz wireless phones. 4) Moving the Apple TV a 6' HDMI cable's length away from the TV and sound system in my living room. 4) Resetting everything several times, even once back to 2.0 before reinstalling 2.02. 5) I even unplugged the microwave in the kitchen. About the only obvious thing I haven't yet tried is stringing an ethernet cable from my Time Capsule to the Apple TV because I don't have one that long and would rather not strip down my entire setup just to test that. But it looks like I'm going to have to.
I've had four conversations with Apple tech support, the last one after being bumped up to level 2 support. They had me do (among other things) a 100-ping test using Network Utility between the my iMac and the Apple TV--no dropped packets and the network speed was, according to them, well within spec. When I told them all the other stuff I've tried, they had no suggestion other than: "Something is interfering with your signal."
I took the Apple TV to my local Apple Authorized Dealer (the nearest Apple Store is 300 miles away). It checked out fine and ran great on their network. I got to try downloading a few trailers there and they ran almost instantaneously. Now, they informed me that their network runs at ~15 Mb/sec, but they also have about 30 computers hooked up to it.
Anyway, I read here that almost all of you are seeing much faster download speeds on your Apple TVs, even those of you with DSL. And it seems pretty clear that I'm experiencing some sort of interference here, but can't seem to locate the source. So, my question is: What other possible sources of interference might I be getting, and how might I go about locating them?

cause i bot stock wrote:
How does downloading via your iMac respond?
I haven't tried downloading a movie from iTunes to see if there's a substantial difference, and you can't rent HD movies from iTunes, only SD. Trailers download faster, but there's no telling if they're coming from the same servers as Apple TV's trailers (nor if iTunes movies are, for that matter).
I'm quick to blame the time capsule and time machine. Similar to your problems with AppleTV, I've never had time machine work properly. All it does is suck up all my resources while taking days to do anything.
Unlike some, I've had zero setup or operating problems with my Time Capsule. Works like a charm and doesn't seem to slow anything down on my iMac as far as I can tell.

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The lack of a purchase date, although I am not quite sure why it happens, does not in itself prevent the track from being authorized and played. However, since the account name is correct and they have disappeared from your purchase history, something may have been corrupted.
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I actually figured it out after all! All I had to do was go back to the movie, select the rental button, iTunes recognized that I had already rented this movie but that it wasn't downloaded completely. It then made the download button visible and "voila" it restarted the download!

Movie rental download is taking to long.

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