Movie rental error message

I've rented and downloaded a movie from the ITunes store.  When I go to watch, an error message appears..."This operation couldn't be completed (MPACContollerErrorDo main error 3.)"
I've never had this problem in past with movie rentals and I thought it may not have downloaded completely, but when I tried redo, it told me I already rented and asked if I wanted to rent again.  None of the movie graphics appear in the rental section as they do in my TV or Purchased section, only a grey box with the title of the movie in the box.
The latest update was installed prior to my rental and I have plenty of room on my iPa, so space isn't an issue.  I'd like help on correcting problem in the rental section or how to request a refund for a rental purchase I am unable to use.  Thx. 

Hello mittentoflorida,
Thanks for the question. After reviewing your post, it sounds like you are having trouble with a purchase. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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