Movie rental purchase not downloading

Nothing is happening. It just says preparing to download but it's been about two hours now with no movement. What gives? This isn't my first time (I'm actually an apple developer), so I know it's really an iTunes issue and not a user issue. Is iTunes down or is there a glitch happening?

my rental  is not dnowlouding sicne 3 am but will exp at 11.32 pm

Similar Messages

  • Movie rental did not download completly

    Movie rental did not download completly

    A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
    If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My movie rental did not download. I can't find it to try again.

    I rented two movies via my iPad. The first did not download because of insufficient space. I freed up space, but I don't know how much it needs. The second movie started to download, but did not finish. Now neither is downloaded and I can't find a way to make them try again.

    A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
    If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 My movie rental will not download?

    My rental movie will not download on my iPad?

    If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
    For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.

  • HT1848 I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

    I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

    You cannot.
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    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."

  • HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

    I'm running itunes 11.0.3 -
    in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
    In my Itunes account i have no hidden TV shows or Movies
    I used to be able to view all cloud and downloaded content.  I no longer can.

    There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
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  • Movie rental froze during download and will not finish downloading or let me reorient it?

    I rented a movie on iTunes for my iPad and began watching the movie. I needed to pause to goto work, but when ingot home the movie rental would not open. I went into iTunes and it showed that it needed to download. It downloaded till the end where it says processing,but then froze there. My movie rental counted down and then ended,but it still shows as downloading in iTunes and will not let me clear it or recent the movie.

    I have this same issue.  It has happened with two movies I rented.  Actually, I watched most of both movies but they are both still on my iPhone despite the 24-hour expiration.  Both movies are frozen at the "processing" step.

  • HT1689 I redeemed a digital movie but have not downloaded it yet. How can I download or stream the movie after I've selected download later?

    I redeemed a digital movie but have not downloaded it yet. How can I download or stream the movie after I've selected download later?

    Hello geoff1718,
    The following article provides steps for downloading past purchases from the iTunes Store.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    Allen

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    I am trying to play HD movie rentals/purchases in QuickTime player. Although I can play them without problems in iTunes, opening the movie file in QuickTime player only gives me a grey screen and no sound. The "grey screen" issue occurs several times in the community, but for my case I haven't found any solution so far. I am using Windows 7 (64-bit), and I have all the latest versions of iTunes and QuickTime Player (free version) installed. I appreciate any suggestions for help.

    SteveEli wrote:
     i can open the files in VLC, and when i spress the space bar, the preview window plays the file. It also plays the file when i click on it once, then press the play button on the file itself.
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    m4v is a container format for iTunes and contains mostly two streams. One video H264, one sound mp4
    Check handbrake for its sound settings.
    Try to rename the movie into kids playing.mp4 and check if Quicktime will open it.
    Quicktime is a crap.
    By the way...
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    What version of Quicktime?
    Generally ... if VLC, iTunes, FrontRow is available and plays the movies, why want to play it in Quicktime?

  • My movies and movie rentals are not syncing with my ipad?  any ideas on why?

    my tv shos, movies and movie rentals are not showing up on my iPad but do show up in my iTunes library.  Any ideas or reasons why they aren't transferring to my iPad when I sync it?

    At the moment, I only have a couple of movies in my "Videos" folder.  About a month ago I did have 2 rental movies and they were in a subfolder which I think might have bee called rentals. After I watched them and aftet the 24 hour viewing period was up, they went bye-bye.
    As to why you don't see any rentals, I don't think iTunes allows rental movies to be synced to another device.  I know they don't allow transfer from ATV to an iTunes folder on a computer.
    Did you actually rent these missing videos directly to your iPad? If so, they should be there.  That's how I got the 2 rental movies that I had in my Videos folder.

  • Where on my computer do I access the iTunes movie rental that just downloaded?

    Where on my computer do I access the iTunes movie rental that just downloaded? I can't find it anywhere . . .

    In iTunes choose the 'Films' display then click 'Rented' in the bar at the top.

  • Several purchases not downloading to iPhone and ipad

    Several purchases not downloading to iPhone and ipad - just get an "unable to download message" also can't access previous purchased audiobooks in the purchased section, it ask's me to purchase again?

    Hi ...
    Try resetting the devices.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that didn't help, test on one of the devices.
    Tap Settings > General > Reset > Reset Network Settings
    If helped on one device, do the same for the other.

  • How do I delete a rental movie that could not download

    How do I delete a rental move that could not be downloaded

    Have you tried swiping across the progress bar and see of a delete button comes up that way?
    Or try Settings>General>Usage>Storage>Videos. If the movie appears in the setting, try the edit button in the upper right corner.
    You can also try resetting the iPad and then see if you can delete the download.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Movie purchases not downloading

    Hi i have been on my computer for a couple of hours now just trying to figure out what the problem is.. i have a prepaid itunes card and i purchased a tv show and a movie off of itunes. the problem is is that its not downloading because something keeps popping up that says there was an error in downloading this file. the disk you are attempting to use is full deleting files and emptying the recycle bin would free up space. im confused as to what disk its even talking about!!! someone please help me this is very frustrating!!

    It's talking about your hard drive. You have too many files on it and there isn't enough room to store the movie you're attempting to download. You're going to need to do some "spring cleaning" and delete a bunch of stuff before continuing.
    To give you any indication of what you need to delete, a 2-hour movie is about 1.5 GB.

  • Purchased Movie Rental Will Not Play

    I purchased WarGames from Apple, and downloaded the movie in its entirety. When I click on my rented movies to play it, the movie window comes up, but it hangs there black as night.
    I have waited over 10 minutes for the movie to start, but nothing comes up. Then I have to force quit itunes.
    I have tried to play it on another computer that I have authorized, but it won't let me. It says that the movie is being used elsewhere.
    I have downloaded the itunes installer and tried repairing the software, but that doesn't work. I have already "reported a problem" and apparently apple only lets you report a problem once. What a bunch of schmucks. No wonder Walmart is creeping up on them.
    can anyone help me with this issue? Thank you.

    Movies cannot be re-downloaded in the same way that music, apps, and TV shows can via iCloud from the iTunes store. Usually you have to jump through a couple of hoops to transfer a rental item from the computer to an iOS device; I'd suggest you just rent it where you actually will be watching it to save yourself some extra steps.

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