Movie rental stopped downloading

I rented a movie yesteday and it stopped downloading. will I get a refund?

Make sure your iTunes and iOS is up to date, that may cause the movie not to download correctly. Also if there was an issue with your internet connection, it can corrupt the file.
Best thing to do is contact iTunes Support to see if they can send the file again or refund you
http://www.apple.com/support/itunes/
Hope this info helped!

Similar Messages

  • Ipad movie Rental stopped downloading and said go to Downloads to continue download but can't find the download button

    I can't continue my movie rental download after it was interrupted. Can someone help me?

    Hi Bts051987,
    Thanks for visiting Apple Support Communities.
    If you cannot resume or restart your movie rental download, try the following steps.
    First, force close the iTunes app:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app's preview up to close it.
    From:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Next, follow these steps:
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    From:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    Regards,
    Jeremy

  • I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected.  Any idea on what could be causing this?  No info anywhere!

    I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected.  Any idea on what could be causing this?  I cannot find info anywhere!
    Thanks for any help

    If you have anti virus software installed, disable that.
    Try turning off the Firewall in System Preferences > Security
    iTunes: Advanced iTunes Store troubleshooting
    It would help when you post to tell us which Mac OS X you have installed. Thank you !!

  • HT1657 Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

    Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

    +I've tried some suggestions online, but most suggest that the problem is with available media--I don't think that's my problem. Any suggestions?+
    You don't have enough media.
    Move your IN point a few seconds into the clip, and then drop it into the timeline.
    Now apply dissolve
    Niel

  • My iTunes movie has stopped downloading and will not resume.  Message says unable to download.  All attempts to retry result in the same message.

    My iTunes movie stopped downloading and will not resume.  Any thoughts

     iTunes: How to resume interrupted iTunes Store downloads
              http://support.apple.com/kb/HT1725
    If it's a purchased movie, then just redownload it from the cloud (if not a rental)
     Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

  • Movie rentals error downloading from itunes

    two movie rentals downloading. one is downloading fine, while the other sayys that there is an error with the network connection (err= -50)

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • How do I see my movie rental after downloading to my ipad

    How do I see my movie rental that I downloaded to my ipad

    FInd and launch the Videos app. The movie should be listed there.

  • HT1390 Do I have to wait for movie rental to download before I can watch it?

    Do I have to wait for a movie rental to completely download before I watch it?

    It can take the card up to 24 hours to activate after the point of purchase, but if its past 24 hours from when you bought it, the card must not have been activated properly at the register, which is the sole responsibility of the retailer. 

  • RE: movie rentals and downloaded data usage

    I purchased my first movie rental the other day. The 1.5gb it took to download has not appeared in my data usage for the month with my service provider. Am I to assume that my movie rental only cost me $3.99 and not the $25 worth gb's it took to download as well? This will make me very relieved.

    That's not something Apple have any control over.
    Do you have an alternative you can swap to?
    I use to have unlimited download capacity but it's been capped at 100GB because og the small number of selfish users who were downloading torrents etc 24/7 - BUT if they had an unlimited service surely 24/7 downloads wouldn't break an unlimited service! All these companies want to have their cake and eat it.
    The other unlimited rtactic is to give unlimited downloads but at very slow speeds limiting monthly usage anyway.
    In many instances data caps will prevent uptake of video on demand/rentals regardless of who's providing them.
    AC

  • TS1717 iTunes movie rental stops playing on ipad

    iTunes movie rental keeps freezing at same point in rental is there anything I can do?

    I have the same problem. At first I got this message:
    This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).
    I have a brand new macbook pro 15" with a 2.2 GHz Intel Core i7 and 8GB of ram. I have purchased numerous TV episodes in both HD & SD and have no issues. i rented this movie yesterday and could only play it via my Apple TV. I haven't installed the latest OS update but my itunes is up to date and like I mentioned I can play everything else.
    I just tried again after changing the setting to switch displays to save power. Now every time I try to play the movie it asks me to authorize my computer, then tells me its already authozied, then gives me a black screen in play mode with no movement on the play indicator.

  • HT5731 how do i get a movie to stop downloading in hd

    I purchased a movie and my computer does not have enough memory to save HD version. it has taken 4 hours to download half of the movie. How do i switch to standard version?  Also, when it says it's ready to watch, it won't play. 

    I really wish the Apple team would fix this.  It's one of those nagging things that was overlooked, I would imagine, and no one but musicians that perform would notice.
    Anyway, my workaround is this.  I just put a really long silent space at the end of the song giving me time to stop it before it loops. 
    Hey ipad/garageband team -  How about a new release of gargageband?

  • HT1657 my movie rental wont download completely

    My rental movie wont download past 1 min 59 secs of play time. what do i do

    Does your phone have enough available memory for the movie? Maybe you will need to clear some space.

  • Movie rentals: once downloaded to itunes how do i get them to my iphone?

    This is my first time downloading rentals. They seem to appear in my itunes library, but they don't seem to move to my iphone when I sync. Is there something additional I should do? Ultimately, how do I access them on the iphone? From the ipod section? itunes? not sure where it should be and how i get them there. Was hoping to have them available to watch on a flight tomorrow but can't seem to figure it out. Would really appreciate any advice.

    Thanks for the advice. Unfortunately, when the iphone is connected I don't see a Videos tab. There is a movies tab though. The movies only show up in the "rented movies" section/tab of my library. I don't see a way to move them. Where is the "move" located? I went through where I thought it would be and can't seem to locate it. Sorry if I misunderstand.

  • Movie rental not downloading

    Rental movie not downloading , help!

    Me too a couple of days ago - same thing. Standard resolution movies and 12 gb free on my iPad. They never startet downloading. Apple support creditet the two movies and removed them remotely stating they would look into it.
    Anyone else?

  • HT1725 Why can't my movie rental be downloaded? I keep getting "download error" message and I have astrong signal?

    I have tried to download a rented movie but keep getting the "unable to download" at this time message. What's wrong?  This is all new to me.

    Look at this RSS example.  View source.  It's an XML file with a list of audio files. You can subscribe to the feed and have it saved to iTunes etc...for import into iPod, or Live Bookmarks, or Browser bookmarks or some other RSS aggregator on your PC.
    Or you can click on individual links to launch your player.
    http://www.plaino.com/mp3s5/wimpy_podcast.php
    My suggestion is to provide options for as many users as possible.  Not everyone has an iPod, not everyone has Flash player capability.
    Read this again
    http://www.wimpyplayer.com/docs/mp3/index.php?m=playlists&p=playlist.podcast.html
    Nancy O.
    Alt-Web Design & A
    Web | Graphics | Print | Media  Specialists
    http://alt-web.com/
    http://twitter.com/altweb

Maybe you are looking for

  • How to create a new document with a given theme, instead of choosing it every time.

    Hi, for work I only use a custom made keynote theme. I've already deleted all the default themes, and the only one that is listed in the app is the one I actually use. However every time I create a new document I have to chose its theme (that's norma

  • Cannot ship confirm order...

    Hi, I get the following error when trying to ship confirm the order: Error: The action can not be performed because the selected records are not eligible. I have included the status data below: Sales Order Window: Order Status: Booked Order Line Stat

  • Problem with 1.4 plug-in

    I have a HTML file containing an applet. i used java 1.4 version plugin & converter, it works fine if have 1.4 jre installed on my machine. If the client browser does not have java plug-in, how to automate the process of downloading and installing Ja

  • Photoshop CS4 Extended install problem

    Hi all, have loaded up CS4 Design Premium onto the pc. All software went well except for photoshop - it seems to be CS4 (standard not 'extended') that has installed. The splash screen says Photoshop CS4 (not 'extended'), the file types list mentions

  • I thought I downloaded the free software, but cannot figure out how to start.

    How do I start the program?  I received a PDF that I need to modify and thought I'd downloaded the free trial, but can't figure out how to open it.  When I try to open the PDF I got, the computer says I have to register a copy of Adobe first.