Movie Rental Trouble

I currently am dealing with a home PC, a Mac laptop, and an iPod touch. I recently rented two movies on my mac laptop. My primary iTunes account is through my home PC. I synced my iPod to the home PC with the home share feature on, and my rented movies did not show up. I then learned that you have to actually "move" the rented movies from place to place, since the movies can only appear on one device at a time. I saw no "move" or "apply" button next to the movies on my iTunes. I am looking to transfer these movies to my iPod and am very frustrated as to how to do this. Any help would be great! Thanks!

EDIT: Sorry, misread your Question, and realised my answer was completely off target, so blanked it to try to minimise the confusion.
Message was edited by: b noir

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I am having trouble downloading a movie rental- I don't have enough storage.

I am having trouble downloading a movie rental on my Ipad 2. It says that I do not have enough storage on my Ipad. What can I do? Anyone have any Ideas?

Delete stuff off of the iPad to make room for it.

ITunes Movie Rental Playback too dark

I have downloaded 100s of GBs of video podcasts, free TV programs, & other free video content from the iTunes Store since I obtained my Mac Mini (Early 2009 2.0GHz-4GB-320GB OSX.6.6, 'iTunes 10.2 (34)') in 11/2010, and they have all played admirably--no complaints--on my 14 year-old Samsung CRT SDTV (connected via Mini-DVI to VGA and this converter box [http://www.monoprice.com/products/product.asp?cid=101&cp_id=10114&cs_id=1011407&pid=4724&seq=1&format=2]. In fact, ANY video (QT, Flash, Silverlight, etc.) I've played on it has displayed wonderfully...this is mainly what the Mini is used for.
(I should note that the Mini shipped with OS 10.6.3, but when I upgraded to 10.6.4, the overall display had a markedly richer, but darker quality to it--enhanced the desktop & apps' appearance, but (as many on these boards at the time decried) added darkness to all video. I went through convulsions re-calibrating the color using the provided system software, but could never quite get back to the as-purchased video luminance, and had to compromise with a "futzed" calibration. Subsequent OS updates have not changed this).
However, last night, for the very first time--and I've had an iTunes account practically since the iTunes Store opened--I decided to make a real purchase, and rent a movie while visiting some friends. I brought my Mini & cables over, plugged into their similar vintage Panasonic SDTV the same way as into mine: via RCA jacks; had done this before to show it off, and everything displayed fine without a hitch. We also both have FiOS broadband internet. Before renting, everything was great--I showed off photos using the OS screen saver, then played with Front Row, watched a Danish cooking show podcast (quality was near normal SDTV), so, everything was functioning properly.
I went into the iTunes Store and ordered the rental for "Inception" (no HD option, and I have iTunes configured to always play SD quality in prefs). Not five minutes after the download began (it said the 2GB+ file would d/l completely in 62 minutes), I double-clicked on the Inception icon to begin playing, and when the video window appeared, clicked the diagonal arrows to go into full screen. Boy, was this video dark! We might have thought it was intentionally produced that way, but one of my friends had seen the film in the theater, so I knew something was wrong. After half an hour of suffering (could not make out details at all--we were actually missing plot items), I paused the movie, and went into display prefs to try to lighten things up--didn't have time to do a full-blown re-calibration, but I unchecked "Show profiles for this display only" and picked a non-specific profile that was the brightest. It helped some, but at that point I figured I'd never rent from iTunes again...really a waste of $4 (beforehand, my friends were going to get the DVD from Redbox for $1, and told them the $3 savings would not be worth it).
After 90 minutes or so, I attempted to rewind a bit on the Apple Remote (old white version) as I had already done many times--but this time I supposed I held the "back" button too long, and the movie display disappeared completely. "WhaddidIdo?" So, I double-clicked the Inception icon in iTunes Rentals again, maximized to full screen, and was rather confused--the new movie window was SO BRIGHT AND FULL OF PREVIOUSLY UNSEEN DETAIL that I had trouble finding where I had originally intended to rewind to...the difference was so great, it seemed like a different film! "Don't touch anything else now!" my friends implored: "Leave it like that! That's how it looked in the theater."
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After the film's end, I stopped it just as the credits began, and went back to watch the beginning again...watched for half an hour or so to get what we had missed in the darkness. Then, being late, stopped it and shut down, intending to watch more of it at home before the file expired this evening. Despite the late hour, I couldn't resist hooking up my Mini at home again and trying it out. BUMMER. I could watch it, but it was back to the "dark ages." All my other videos--podcasts, streaming flash, whatever--all still look great. Just not this paid movie rental.
Any ideas, folks? I sure am skeptical now of purchasing ANYTHING ELSE on iTunes again.

Hi Epski
Let us know how you go as i'm having the same issue also. I upgraded to yosemite and itunes 12 at the same time and thought the OS upgrade was the issue. I downgraded back to Mavericks again (for lots of reasons i won't go in to here) thinking this would fix the problem but it didn't.
When i play any video content from itunes 12 in full screen goes dark once the controls fade away. QT, appletv or anything else plays them perfectly, as per itunes 11!
You don't have a Samsung TV by any chance do you?

Movie Rentals + iTunes 7.6.1.9 = Wasted Money

Hi, I'm wondering if anybody else is experiencing the same problems I had with movie rentals. Non-rented movies play on my setup / installation. Upon renting a movie, and attempting to play it, iTunes will show the first frame of the video and play one second of the sound. At that point, iTunes locks up. The 24 hour period started to count down though. I sent Apple an email yesterday, but they have not responded yet. The movie has expired now.
This is caused by a bug in iTunes. Now that my iTunes has a movie rental, it places the movie rental in a separate category in the left of the iTunes window called "Rented Movies." When I click on that category, not selecting nor mousing over the movie rental window, but immediately clicking on the category "TV Shows," iTunes will now fail to play the TV Show video in the same failure mode that the movie rental movies fail. iTunes is only using about 10% of my CPU during the time it is locked up.

This was posted by Mimico Kid in another thread on the problem; perhaps it will help:
This can be a tricky problem to figure out since iTunes doesn't specify what file name is "invalid or too long" and there's no documentation on what determines if a file name is "invalid or too long".
We had one user report that he was able to use his/her keen eyesight to note the last file that appeared before the error message appeared and it turned out that file was the cause of his/her trouble.
If your eyesight isn't that keen, I'd suggest concentrating on the file name being too long possibility.
The entire directory path leading to the file is considered part of the file name so, as an example, iTunes' default settings might place a particular file at C:\Documents and Settings\ user name \My Documents\My Music\iTunes\iTunes Music\artist folder\album folder\whatever.m4a.
Is the directory path leading to your consolidated location much longer than that?
polydorus has suggested a way to look over your file names: Assuming your music is currently in the default location, make your way there with Windows Explorer and select List in the View menu menu and see if anything stands out as being unusual.

HT1390 Report problem with movie rental

I rented the movie "Hunger Games". After the download had completely finished I wanted to watch the movie in iTunes and had trouble, the sound was on and off, the picture sometimes blurry and interrupted.
How can I report a problem in movie rentals?

Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT200079 I cannot access movie rental through my Apple TV.

The last few months, I have had trouble connecting to My TV.
Now, I cannot find the Movie Rental screen. It only shows me My Movies, which is one.
I wanted to rent a movie tonight. Extremely disappointed, that I cannot access it.
What is the problem, lately. I do not use Apple TV, very often. It is frustrating, when I have to check many settings and go to my computer, to see what is wrong with your service.
Please fix immediately.

Did you set any restrictions? (Tap to enlarge image)

Movie rental error message

I've rented and downloaded a movie from the ITunes store. When I go to watch, an error message appears..."This operation couldn't be completed (MPACContollerErrorDo main error 3.)"
I've never had this problem in past with movie rentals and I thought it may not have downloaded completely, but when I tried redo, it told me I already rented and asked if I wanted to rent again. None of the movie graphics appear in the rental section as they do in my TV or Purchased section, only a grey box with the title of the movie in the box.
The latest update was installed prior to my rental and I have plenty of room on my iPa, so space isn't an issue. I'd like help on correcting problem in the rental section or how to request a refund for a rental purchase I am unable to use. Thx.

Hello mittentoflorida,
Thanks for the question. After reviewing your post, it sounds like you are having trouble with a purchase. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Itunes rental trouble

i am having some trouble i rented a movie on itunes i started watching it and then itunes freezes so i force quit itunes when itunes came back up i checked for downloads and a movie rental from a week ago was in my library what do i do

You have 30 days to start watching rental movies. Once started, you have 24 hours to finished it. Rental movies is self destruct meaning it will disappear automatically.

My iTunes movie rental is almost up, but it isn't even fully downloaded?

Usually I have no trouble with downloading from iTunes, so I didn't think that it would be an issue to start watching it last night, but for some reason it stopped downloading it. I tried watching the movie again after school, and it's stuck at the 39:38 mark. If it isn't done downloading in time for me to watch it before the 24 hour rental period is over, am I just screwed out of the money? I'm pretty sure at this point that I'm never going to try renting anything from iTunes again.

I imagine this is a bit late for you, but to anyone else running into this problem, try the trick mentioned by VFSchreiber in this thread:
Re: Why won't my iTunes movie rental play or download?
This worked for me when I ran into the same issue (can scroll through rented movie but can't play it). Just switch iTunes to the MiniPlayer (in the Window menu) and then back to the normal player. Apparently, you may need to do this a few times. It sounds odd (and I didn't really expect it to work), but it fixed the problem for me.

Movie rental Q: How many times can you watch the film within 48 hours?

It's just I have 8 hours left on Into The Wild and I fancied watching it a second time, only it is not playing when I click on the thumbnail. It just says "accessing the iTunes store" for a few seconds. I've tried clicking play. Other films appear to work ok, just not this one. I assume that if it doesn't let me watch it a second time iTunes will give me free movie rental credit.

According to the FAQ "Once you've started to watch the movie, you have 24 hours to finish watching the movie (even if you start watching before the download is complete). You can watch the movie as many times as you want within this 24-hour period": iTunes Store movie rental usage
If you are having problems you should contact iTunes Store Customer Services.

HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

Hi, can anyone give me a suggestion on how to find a downloaded movie rental, purchased in iTunes on my iPad? I repurchased it, even though it said I had already downloaded it. I can not find it in my library. Thanks if anyone has a suggestion, it would be greatly appreciated. Bored in Southampton.

Check from your Video App.

HT1657 How do I Sync a movie rental with my iPhone?

How do I Sync a movie rental from my computer with my iPhone?

Welcome to the Apple community.
You cannot transfer any content to the Apple TV 2 or Apple TV 3, you can transfer rentals to the first generation Apple TV however,using the information provided on this page.

Movie Rentals and Purchases on IPad - What's wrong with this?

Bought my very first Apple product...(IPad 64G WiFi only) last week.
I intended to use it just to keep me busy reading, watching movies, playing games, on all the long flights to Europe and Asia that I take.
So yesterday I excitedly set up an ITunes account, and downloaded 4 movie rentals, and purchased one other movie (Angels and Demons). All HD. I just figure I'd let it run all night and I'd see the movies the next morning.
The rentals all appear to have downloaded, and they show up in the videos section. HOWEVER, they are ALL marked "Expires in 17 hours". Never started watching any of them, why are they already set to expire? The rental info section of Itunes says I have 30 days to start watching, then 24 hours after that til they expire.
As for the purchased movie, th it appeared stuck on the "tap to retry" icon, which I did several times, with repeated errors, until the download icon simply disappeared and no sign of the dowload status or the actual movie anywhere.
I DID get billed for all of these. This is like 40 bucks worth of stuff.
Everyone who uses MAC stuff always brags about how great it is, how excellent customer service is, how things just "work", etc.
Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
Any suggestions on things to change to make it work better next time? OR just buy a **** portable DVD player for 400 bucks less than an Ipad?

HI Jeffrey and welcome...
Make certain the time and date are correct on your PC.
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
Check the Firewall.
From the Start menu, choose Control Panel.
If the Control Panel is in Classic View, skip to step 4.
On Windows 7 and Vista, click Security; on Windows XP, click Security Center.
Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
Click the Exceptions tab.
Check the iTunes box.
Click OK.
You can report problems to Apple via the iTunes store. Launch iTunes. Select iTunes Store on the left. On the right side of that window select your account name. In the next window click: Purchase History then click: Report a Problem.
More support options here: http://www.apple.com/support/ipad/contact/
Carolyn

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

HT1657 i recently rented a movie from the itunes store in hd and closed itunes on accident and after reopening itunes i cannot find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere

i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.

Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?

Movie Rental Trouble

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