Movie transfer without sound

I have tried to transfer Movies from my computer to the IPOD. The movies are in the Mpeg format and were first converted in IPOD readable format using "convert selection to IPOD' in ITunes. After transferring the movies, we do not hear the sound in the IPOD. When we play the same movie in ITune, it plays with the sound. Pls. advise what might be going wrong in this case.
IPOD 80 GB   Windows XP Pro  

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).
Please watch for spammers trying to sell you a converter. Don't fall for it.

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