Movie Virgin - download problems

Shot a short movie on a Fuji f50 p&s. Able to download to the Fuji Finepix program. I can play it fine in the Fuji program. Cannot open in iMovie, cannot attach to E mail or burn. What I get is the 1st frame - period. The Fuji download has an AVI suffix. Fuji says the movie is a "motion jpg," mpg I'm sure. How can I change this to a workable file? What am I missing?

I would like to copy my movie to a CD/DVD (it's 180MB). I've burned it as an AVI and as MOV but it will not play on my entertainment DVD player. Do I need to make some different choices in Streamclip?
You need to use iDVD for burning a DVD that will be playable on a standard DVD Player. You should be able to drag the MPEG Streamclip movie into the background area of one of the Themes in iDVD. But probably the best thing is to first import the MPEG Streamclip movie into iMovie, if you haven't already done so - I actually assumed that you were intending to do this after the conversion by MPEG Streamclip (rather than burning straight from Streamclip).
In iMovie you can create a Project from the imported Event, then (among other things) add chapter markers that will be used by iDVD for your scene selections (if desired). Export from iMovie by using Share to Media Browser, as it gives better results than Share to iDVD. You will find the exported movie in iDVD's media browser tab. If you need help with any of this please let us know.
I would like to attach the movie to an Email and send it to some PC friends to watch. I saved the movie as a MOV.mov.zip thinking I was compressing it (woopee, it's only 178.9 MBs). Needless to say, it won't go through Email. Any ideas?
As you've discovered, large files are created with video, so email is usually not a feasible option for delivery. Alternatives are: MobileMe Gallery (if you have one), YouTube (up to 15 minutes), Vimeo, FaceBook and other similar sites where videos can be shared. Do some Googling - you may find something suitable.
John

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HT1657 Movie rental/download problems

Have rented a movie on my iPad and it will not play keeps coming up with " this format is not supported" any solutions.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT3209 Movie Rental download problem

I am trying to download a movie rental and I get this pop up that says "The URL "____________" can not be found on the server." What does this mean?
Thanks,
Justin

I actually figured it out after all! All I had to do was go back to the movie, select the rental button, iTunes recognized that I had already rented this movie but that it wasn't downloaded completely. It then made the download button visible and "voila" it restarted the download!

Icloud movie purchase download problem

Trying to download and watch an itunes movie I previously purchased on my iphone but it isn't showing in my itunes. It is only showing as an icloud option on my iphone but I don't have the space anymore to download and watch it there. How can I watch my movie on my laptop? Even better if I can dowload it as I have plenty of room on my laptop for this and rather it not have to stream on internet.

Hi amslyn23,
Welcome to Apple Support Communities.
It sounds like you want to download a past purchase on your computer but aren't seeing the option. This might happen if you're using more than one Apple ID or the file is already in your iTunes library. Take a look at the article linked below for more information and the steps for downloading past purchases.
Download past purchases
http://support.apple.com/kb/ht2519
Download previous purchases on Mac or PC
iTunes 10.3 or later
You need iTunes 10.6 or later to download previously purchased movies and TV shows.
iTunes account in a country where iTunes in the Cloud is available
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Cheers!
-Jason

HT1725 Movie rent download problem

Hi i rent a movie to my ipad and its keep telling me waiting and its not downloading .... And it tooks allmost 3 hours waiting !!

Hi amslyn23,
Welcome to Apple Support Communities.
It sounds like you want to download a past purchase on your computer but aren't seeing the option. This might happen if you're using more than one Apple ID or the file is already in your iTunes library. Take a look at the article linked below for more information and the steps for downloading past purchases.
Download past purchases
http://support.apple.com/kb/ht2519
Download previous purchases on Mac or PC
iTunes 10.3 or later
You need iTunes 10.6 or later to download previously purchased movies and TV shows.
iTunes account in a country where iTunes in the Cloud is available
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Cheers!
-Jason

HT1657 Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem. Can not access either. A few months ago had seen a movie with no problem.

Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem? Can not access either. A few months ago had seen a movie with no problem?

My problem to as to how to access downloaded movies not solved.

Rental movie download problems

I
I trie to download a movie ,it says it has downloaded buy won't let me play it

I have been having downloading problems for the last few days and despite all the tricky advice. iTunes jut can't solve the problem.
These are some of the actions taken:-
Uninstall and reinstall iTunes
Turn off Anti Virus (didn't like that one!) Then uninstall anti virus!!!!!! No!!!
Change preferences in iTunes
Update iTunes...etc etc etc etc etc! ZIP!
Think I will go back to Big Pond Movies as is a lot easier and less stressful.
Do I Tunes think everyone has telescopic eyesight? The text is so small (just like all their printed matter) have to use a magnifying glass.
As you can detect, I am less than happy.
Graham

MacBook Air and Safari movie download problems

I bought a new MacBook Air in August 2013 (OS 10.8.5). After migrating all my files from my iMac I have encountered problems with downloading movies that are playing in Safari (v 6.0.5). On my iMac (OS 10.6.8) and Safari (v 5.1.10) I could go under "Window", select "Activity" and see the files associated with the movie. I could select the movie that was playing, copy the url & then past it into "Downloads" (also under the "Window"). The movie would then download to my preferred folder & I could then view it on my iMac. I can't find the "Activity" or the "Downloads" options under the "Window". How do I get the movies to download now?
Thanks,
John..

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

V e e e r r y S l o o o o w Movie Rental Download Speeds

My setup: In my home office is a cable modem connected to my locally owned and operated ISP's coax feed. It's a city operated fiber network (Ashland Fiber Network), not a ComCast/Charter/Verizon conglomerate. The modem is connected to a Time Capsule (500 MB) via ethernet. Also connected to the Time Caspsule via Ethernet is a 2.4 GHz 24" iMac. The Apple TV is in my living room about 30' away through one wood-frame wall.
I get consistent >8 Mb/sec download speeds from Speedtest.net both on my office (Ethernet) iMac and on my MacBook via 802.11g while sitting next to the Apple TV in my living room. The Apple TV shows 5 bars on its signal strength meter, and is running the latest (2.02) software. I have the Airport Utility setup to run 802.11n (802.11b/g compatible) so that it'll work with both the Apple TV and my 802.11g MacBook. There are no 2.4 GHz wireless phones in my house, and no other WiFi devices connected. There are several other WiFi networks within range in my neighborhood, but I use WPA2 Personal security to isolate my network.
My problem: I have tried only 1 SD movie download. but it took 37 minutes to reach "Ready to Play," and then choked after playing for 56 minutes. So rather than wait for more of the movie to download, I went to bed and watched the rest of it the next day. I've rented 2 HD movies, the first download notice told me that it would take 13 hours to be ready to play, and the next said 11 hours. Both times I just went to bed and watched the movie the next day.
Trailers generally take anywhere from 2-5 mins. to begin playing, and they almost always choke after about a minute and have to download more to continue playing. They play much faster on my iMac when downloaded from Apple's Quicktime site, though I can't be sure if different servers are involved there.
This scenario does not jibe at all with what Apple tells me I should expect from the Apple TV, nor with what I read about here on the Apple Discussion boards.
Things I've tried: 1) Changing the WiFi channel from Auto to a discrete channel--I've tried four different channels now. 2) Switching to 802.11n only--both at 2.4 GHz and at 5 Ghz. 3) Unplugging and removing the batteries from my 5.8 GHz wireless phones. 4) Moving the Apple TV a 6' HDMI cable's length away from the TV and sound system in my living room. 4) Resetting everything several times, even once back to 2.0 before reinstalling 2.02. 5) I even unplugged the microwave in the kitchen. About the only obvious thing I haven't yet tried is stringing an ethernet cable from my Time Capsule to the Apple TV because I don't have one that long and would rather not strip down my entire setup just to test that. But it looks like I'm going to have to.
I've had four conversations with Apple tech support, the last one after being bumped up to level 2 support. They had me do (among other things) a 100-ping test using Network Utility between the my iMac and the Apple TV--no dropped packets and the network speed was, according to them, well within spec. When I told them all the other stuff I've tried, they had no suggestion other than: "Something is interfering with your signal."
I took the Apple TV to my local Apple Authorized Dealer (the nearest Apple Store is 300 miles away). It checked out fine and ran great on their network. I got to try downloading a few trailers there and they ran almost instantaneously. Now, they informed me that their network runs at ~15 Mb/sec, but they also have about 30 computers hooked up to it.
Anyway, I read here that almost all of you are seeing much faster download speeds on your Apple TVs, even those of you with DSL. And it seems pretty clear that I'm experiencing some sort of interference here, but can't seem to locate the source. So, my question is: What other possible sources of interference might I be getting, and how might I go about locating them?

cause i bot stock wrote:
How does downloading via your iMac respond?
I haven't tried downloading a movie from iTunes to see if there's a substantial difference, and you can't rent HD movies from iTunes, only SD. Trailers download faster, but there's no telling if they're coming from the same servers as Apple TV's trailers (nor if iTunes movies are, for that matter).
I'm quick to blame the time capsule and time machine. Similar to your problems with AppleTV, I've never had time machine work properly. All it does is suck up all my resources while taking days to do anything.
Unlike some, I've had zero setup or operating problems with my Time Capsule. Works like a charm and doesn't seem to slow anything down on my iMac as far as I can tell.

Movie Rental Download

I recently rented a movie but when I try to download it it says "Error downloading. Tap to retry." I keep tapping and it says the same thing, I even tried downloading in iTunes on the computer and it will not download. How do I fix this or just remove it from my downloads list on my ipod touch??

Go here : http://www.apple.com/support/itunes/
Select iTunes Store Downloads and, select "Chat" ( I've found this to be a quick way to get download problems solved ) .

Rental Download Problem

Is there a way to extend a rental movie if it takes 10 hours to load? I already started watching it so I'm on a countdown already, but I need more time. Is there anything I can do to fix the speed?

Everyone having same problem, movies normally take 15 mins, now closer to 15 hours! Just itunes sloppy site and no one will answer...head in the sand syndrome. If you go to purchases you can record a problem and they will give you your money back...does not sove the problem of not being able to use itunes as movies not downloading.

HT1657 Movie rental downloaded but won't play

I just rented a movie from iTunes. My iTunes tells me the movie is downloaded and ready to view, but the movie keeps freewing at the same point, 1 minute and 55 seconds in.
I've restarted iTunes and that hasn't helped.
I have a 1 year old HP computer running the glorious (not) Windows 8.
For all that Windows 8 is occasionally very irritating, I've never had a problem with iTunes before. However this is the first time I've used iTunes for anything other than downloading/playing music.

Hi earlyriser10,
If you are having video playback issues in iTunes on your Windows machine, you may find some of the troubleshooting steps outlined in the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

Downloading purchased movie stopped downloading and disappeared, why?

Downloading purchased movie stopped downloading and disappeared, why?

Look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Purchases" command under the iTunes Store menu.
If that doesn't work and the problem persists, contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
Good luck.

Safari PDF. Preview Download Problem

I've had my Macbook Pro for about two years and have suddenly become unable to use the "Save PDF to Download Folder" option when Previewing documents in Safari. I've tried creating another account to test the problem, reseting safari and dragging the com.apple.Safari.plist preference to the desktop and reopening Safari but the problem persists. Any advice on what to try next would be amazing. Cheers.

Hi and welcome....
Quit Safari (Command + Q)
Open a Finder window. Select your Home folder from the Sidebar on the left then open the Library folder, then the Safari folder.
Move the Downloads.plist file from the Safari folder to the Trash.
Reluaunch Safari.
Carolyn

I recently rented a movie, it downloaded successfully, but it won't play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

I recently rented a movie, it downloaded successfully, and it will not play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Movie Virgin - download problems

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