Movie with special features won't play

My sister sent me a movie that she purchased on her iTunes account and it sent completely to my iTunes.  It is a movie with extended features.  When I opened it in my iTunes it goes to a page that says "play", "chapters", "features", "more".  I am able to click features and more and it shows me those features however it asks me to authorize using my apple ID (even though it was purchased on my sisters).  When I go over to play movie or even chapters it will not let me play the movie at all and it does not even give me the option to authorize the movie.  She does not have 5 computers authorized on her account so there is no reason it should not work on my computer
could anyone help with this problem?

See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
Try deleting and redownloading:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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