Movie Won't Download - No Error Message - Just Starts Telling Me It'll Be 1000s of Hours
I actually have this same issue from my iPhone. I didn't know until tonight. After several fruitless emails to Apple support, I removed all my pictures and videos on my iPhone to make room for the movie I bought and after downloading 4.8mb the issue started there too. Here's the initial issue:
I am running Itunes on my PC Windows XP Home Edition version 2002, running service pac 3. It's a Dell Inspiron 1011, Intel Atom, CPU N270 @1.60Ghz, 0.99 GB of Ram. I have broadband internet with a download speed (according to speedtest.net) of 6.11mbps.
I purchased The Hobbit: The Desolation of Smaug in SD one night before bed and in the morning (roughly 8 hours later), it had completely downloaded the extras, but the movie itself only downloaded 250kb and told me it had 261 hours remaining to download. However after watching it for a minute or so, one moment it told me it had 50 hrs to go then as many as 600, when I checked a few minutes later, it said 126 hrs remaining and went as high as 64,000 hrs remaining. I'd really love to be able to watch this movie in iTunes on one of my devices. I have another $30 on account that I'd love to use.
Assistance would be greatly appreciated,
Geno Allen
Thanks again - I've had limited success with this.
Erasing the iPod disk (which, for any other luddites who worry like me, does not delete the OS - just the music data) meant that iTunes could finally find the iPod and restore it. It started syncing and all appeared well...
...until, that is, the sync finishes and you hit disconnect. The iPod ejects from iTunes, and shows the 'OK to disconnect' screen with the usual white progress bar.
When the disconnect progress bar is full, the iPod resets itself, and afterwards has no accessible content on it (0KB free under 'settings'). Which is odd, as when you reconnect it iTunes it syncs OK, as if nothing were wrong (the capacity and disk usage is shown correctly).
I've tried restoring again since and the pattern happens routinely. It doesn't matter if it's left plugged in during the 'ok to disconnect' screen or unplugged - it resets itself all the same.
I suspect this is heading towards 'terminal' status but am all ears if there are any other potential solutions!
Nick
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