Movie won't download on apple tv

We rented a movie on apple tv through the iTunes store and it started to download. We came back later and the time hadn't changed and it said we had 20 hours to watch the movie eventhough we hadn't started watching it. Then we started it later this evening and we got to :30 sec, then we paused it and tried to play it, but it said we had to redownload. Why did it do that? How do I fix it?

Accessing other content, turning the device off etc will cause a reload as there is no accessible hard-drive (so it is only streaming)

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Movie won't download keeps saying download error tap to retry

My movie won't download every time I try it keeps on saying download error Tap to retry I tried to delete the movie but it won't.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

HT3209 what if a movie won't download?

what if a movie won't download?

Are you getting an error message when trying to download the movie? If so, what does it say? (Include error message numbers if you're getting any.)

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I recently purchased a movie through the iTunes store, and it won't download. I think my version of iTunes froze, and now it won't work. I went to store and check for available downloads, and it still would not download.

Hello Kary,
Welcome to the Apple Support Communities. If you cannot find your purchase, the following article will walk through downloading a past purchase through iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you cannot download it through the above process, the next article will be about give the process of reporting issues with your purchases.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
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Rented movie won't download

How do I get a refund it won't download no matter what I try it just keeps saying movie has Been rented already go into your downloads but ven when I do that it's still not working! Have literally tried everything

Hi Dangler19,
Thanks for using Apple Support Communities. If you are unable to watch your rented movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
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Movie won't download itunes error message

Have been trying to download amovie for a week. Brought macbook to
Apple to free up more space...movie still won't download. I also cannot
delete the movie to start over.
Any ideas? I have already paid for the movie.
Susan

What does the error message say, please? (Include error message numbers if you're getting any.)

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Hello, I rented a movie on Itunes,
It won't download.
Now I want my money back.
How do I do this and where do I go to click What link?
Thanks, Happy New Year, Ellisisland1

I appreciate you're frustrated with the situation but it's hardly 'Snarky' telling you the truth regarding your specific comment. I've offered an answer elsewhere - I've just checked and it still lists Apple TV rental for me, though the item may not appear if you've not had the e-mail detailing your purchases yet.
In iTunes on your computer log into your account.
Under Account Information>Purchase History it should list your purchases.
Select the problem purchase/purchases form the list, and it should list them with 'Report a Problem' as a button to click on the bottom.
AC

Rented move won't download

I've bought and rented many movies with no issues since I've owned my Apple TV. Two days ago I renter "invictus" and everything went smooth, but now it just sitting in the rented slot with 0% downloaded. It's been about 48 hours now. I have great connection. Internet, youtube, all my other movies work. I rented another movie and it won't download either. Anyone have a possible sollution for this?
Thank you.
Adam

Welcome to the  Discussion Forums.
Try restarting your tv.

ITunes Store movie won't download it says error movie can't download right now try again later

It just won't download it have enough room for it

Hello, emmanuel1122.
Thank you for visiting Apple Support Communities.
Try closing down iTunes and restarting it. Once this is down attempt to resume the interrupted download. If this is a purchased movie, try canceling the download and download it again via your past purchases. If the issue persists, you may need to troubleshoot the connection to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If none of the steps help resolve the issue, please reply back with the exact error message that you are receiving, if this issue is happening on a computer either Windows/Mac or on an iOS device. Please also let me know what OS you are running on the computer or iOS device.
Cheers,
Jason H.

Movie Won't Download - No Error Message - Just Starts Telling Me It'll Be 1000s of Hours

I actually have this same issue from my iPhone. I didn't know until tonight. After several fruitless emails to Apple support, I removed all my pictures and videos on my iPhone to make room for the movie I bought and after downloading 4.8mb the issue started there too. Here's the initial issue:
I am running Itunes on my PC Windows XP Home Edition version 2002, running service pac 3. It's a Dell Inspiron 1011, Intel Atom, CPU N270 @1.60Ghz, 0.99 GB of Ram. I have broadband internet with a download speed (according to speedtest.net) of 6.11mbps.
I purchased The Hobbit: The Desolation of Smaug in SD one night before bed and in the morning (roughly 8 hours later), it had completely downloaded the extras, but the movie itself only downloaded 250kb and told me it had 261 hours remaining to download. However after watching it for a minute or so, one moment it told me it had 50 hrs to go then as many as 600, when I checked a few minutes later, it said 126 hrs remaining and went as high as 64,000 hrs remaining. I'd really love to be able to watch this movie in iTunes on one of my devices. I have another $30 on account that I'd love to use.
Assistance would be greatly appreciated,
Geno Allen

Thanks again - I've had limited success with this.
Erasing the iPod disk (which, for any other luddites who worry like me, does not delete the OS - just the music data) meant that iTunes could finally find the iPod and restore it. It started syncing and all appeared well...
...until, that is, the sync finishes and you hit disconnect. The iPod ejects from iTunes, and shows the 'OK to disconnect' screen with the usual white progress bar.
When the disconnect progress bar is full, the iPod resets itself, and afterwards has no accessible content on it (0KB free under 'settings'). Which is odd, as when you reconnect it iTunes it syncs OK, as if nothing were wrong (the capacity and disk usage is shown correctly).
I've tried restoring again since and the pattern happens routinely. It doesn't matter if it's left plugged in during the 'ok to disconnect' screen or unplugged - it resets itself all the same.
I suspect this is heading towards 'terminal' status but am all ears if there are any other potential solutions!
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I recently purchased two movies from iTunes using a gift card I got for Christmas. I started the download and once the first movie got too about 3.2 GB of 6.2' it stopped and started over for no apparent reason. I tried multiple times to download both movies with no luck the first 24 hours. Was hoping to have it for my flight for my vacation. Over the course of the next three days I have tried downloading the first movie at least 15 times on various WiFi networks, It always begins the download and then either restarts it on it's own or now gives me an error message saying the movie cannot be downloaded at this time, please try again later. I finally got the second movie to download after 10 attempts, but still no luck with the first. I know for certain I had a continuous WiFi connection every time. I am EXTREMELY frustrated at this point. I still have remaining dollars to spend from my gift card, but figure why even bother? I really hope someone can give me an idea which works. So far I have deleted the beginning download on multiple occasions and also tried restarting after this 4 times and nothing seems to work.

I have been having this problem since iOS 7 released. I have a 32gb 3rd gen iPad. I seem to have some artificial cap of 7 items from iTunes on my iPad at once. Even with 6 movies I have 5.8gb left. I only download the SD versions.
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Erased all content/settings and restored from iCloud Back up
Erased all content/settings and restored but DID NOT use iCloud back up. (I did notice downloads worked great for the first few weeks, then went to crap.)
Tried force restarting the iPad when its acting up
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Used my guest network from my Netgear router - No Change
Used my parent's wifi today - No change.
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sydelle wrote:
How can I get the movie to download?
You have been told that you do not have enough storage space. Start deleting other movies, music, apps, etc. until you have enough room.

Movie won't download

I have purchased a movie to view on my Apple TV but or some reason I can't download it. The apple store says the movie has been rented and to go to settings/downloads but I can't seem to be able to download it.
I can see a check for rentals but that doesn't do anything either...
Is there a way to download this movie?

I have the same problem. Hopefully Apple will sort this mess asap and refund for my rented movie.

Movie won't download on apple tv

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