Movies begin to download to my iPad. iTunes says it is processing but the download never finishes.
When I try to download a movie to my iPad, ITunes says it is processing, but it never finishes.
Hi jeotoole,
Welcome to the Support Communities!
The first thing I would suggest is to quit the iTunes Store app and sign out of your iTunes Store account on your iPad.
Then restart / reset the device.
When you sign back in, you should be able to re-initiate the download.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If these two options don't resolve your issue, then see page 119 in the iPad User Guide to Reset All Settings
manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
Go to Settings > General > Reset, then choose an option:
Reset All Settings: All your preferences and settings are reset.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Hopefully, this will get you back on track ...
- Judy
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