Movies I bought on iTunes won't download...

Iknow my download rate is slow but.... Movies that I bought and clicked the "download later" tab are not downloading.  An error pop up window shows up.  So I go back to the download status screen and try to refreash and it will not continue to download...Help!

Most iPods (that can play videos) cannot play "HD" content, because the video's resolution is too high for the iPod's screen.  If you do a Get Info (from a right-click) on the video in iTunes, and the Summary tab of the Info window says the Video Dimensions is higher than 640x480, that is the reason.
If you paid for the HD version of a video in the iTunes Store, I believe you are entitled to download the SD (standard def) version of the video at no additional cost.  The SD version should work with most video-capable iPods.
If your "iPod classic" is the 5th gen iPod (the first iPod to play videos), please post back.

Similar Messages

  • I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?

    Help!
    I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
    I paid for it so I'd really like to avoid paying again just to see this movie. Is it because it's on my iPhone? Whenever I try to click on the movie to make it play it just does nothing like it's not there. The file for the movie exists within my iTunes library files but I can't seem to click and drag it into iTunes or open it with iTunes. Need help.

    http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

  • HT204411 I am in Australia and wish to purchase a movie in the USA itunes store and download it to my windows 7 computer. Can anyone help?

    I am in Australia and wish to purchase a movie in the USA itunes store and download it to my windows 7 PC. Can any one help?

    You can only buy content from your own country's store, to buy from the US store you will need to be in the US with a US billing address on your account. You can try requesting that the film be added to the Australian store, but unless the film studio/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

  • I want to be able to transfer a movie I bought on itunes on my Ipad 4 to Itunes on my PC?

    I want to be able to transfer a movie I bought on itunes on my Ipad 4 to my itunes on my PC?

    See this support article:
    http://support.apple.com/kb/HT1848
    You also may be able to download the movie from the iTunes Store on your PC:
    http://support.apple.com/kb/ht2519
    Regards.

  • My movies I bought through iTunes are in my iCloud for my iPad. They continuously keep freezing not allowing me to watch them. How can I fix this?

    My movies I bought through iTunes are in my iCloud for my iPad. They continuously keep freezing not allowing me to watch them. How can I fix this?

    You might need to use a faster internet connection or stonger wifi signal, or download them to your iTunes library (see http://support.apple.com/kb/ht2519) and sync them to your iPad to watch them.

  • HT201198 I lost the movie I bought on iTunes

    Where do I look for movie I bought?
    I had to give my iPad to a friend for collateral.
    had to restore iPad, next thing I know the movie wasn't downloaded back when I got iPad.
    please let me know if it's possible to get back or whatever.
    First movie I bought from iTunes and my son loves it!
    Just a little bit of help is what I'm asking.
    Thank you much

    Also unless you're in the US, you cannot redownload previous movie purchases from the cloud.
    Find your original invoice email and click 'Report a Problem' or do it direct from your iTunes account - explain you've inadvertently lost your copy and they might let you redownload once but o guarantee.
    AC

  • Why does a movie I bought on iTunes not work without internet?

    Why does a movie I bought on iTunes not work without internet?

    As long as the film has been fully downloaded (or synced from your computer's iTunes) then you should be able to watch it in the iPad's Videos app without needing to be online - is that how you are trying to view it ?

  • How do I delete a movie (not bought from iTunes) and have it actually deleted from the library as well?

    How do I delete a movie (not bought from iTunes) and have it actually deleted from the library as well, I keep deleting stuff from iTunes to try and free up some space only to find the file still in the library?

    It depends upon what preferences settings you use.  Most people use default settings so when you delete an item it asks you if you want to get rid of the file too.
    If iTunes absolutely refuses to get rid of the file (I have never heard of this by the way) you can always go to the media folder or wherever the file is located and drag it to the trash yourself.

  • My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

    My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

    Hello Bdev15,
    I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too.  I have a few additional suggestions to get it downloaded to your iPhone.
    First, I recommend checking to see if the download was interrupted:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If the songs still do not download, next I recommend downloading the songs when connected to another network.  For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network.  Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best,
    Sheila M.

  • TS3159 Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes.  Anyone know what I can do to get these songs to play on my iPhone again?

    Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes.  Anyone know what I can do to get these songs to play on my iPhone again?  Please help!

    No, I haven't figured it out.  And no one from Apple has contacted me to help.  Very frustrating.  Sure makes me want to not buy music on iTunes and just buy CD's.
    Do you have a 3GS too?  Maybe it's something with that phone??

  • HT1535 how do I add a movie not bought on iTunes to my iPad?

    how do I add a movie not bought on iTunes to my iPad?

    You have to make sure the movie is in a format supported by iPad. 
    iPad supported formats: 
    Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

  • TS3212 itunes won't download because something about "mobile device not authorized?"

    itunes won't download because something about "mobile device not authorized?"

    Hi buckirich,
    Thanks for using Apple Support Communities.  It sounds like you may need to restart the Apple Mobile Device Service.  This article has instructions for doing this:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • HT1386 i can't sync some selected movies i bought in iTunes store. any reason for this please/

    I can't sync some selected movies i bought in iTunes store. Any reason for this and help please?

    I assume they are,  but I am not completely certain.  I purchased the songs from iTunes, so I would be surprised if they are in a format that is not playable by the Touch. 
    How do I check whether the format is playable?
    Thanks,

  • HT1657 Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.

    Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.

    There is nothing to download.
    You first must purchase the service in iTunes and let the intial scan, match and upload process complete. Then you can activate it on your iPhone by going to Settings > Music and set the option for "iTunes Match" to ON.

  • New itunes won't download on my mac

    The new update for itunes won't download on my mac. It says that it is not compatible with my operating system. I just want to put music on my IPHONE 5!!!!!

    iTunes 10.7 or newer requires at least Mac OS X 10.6.8. If you're running Mac OS X 10.5.8 or earlier, click here and buy the DVD.
    (79024)

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