Movies not playing from video app

Downloaded movies from itunes showing up as ready to watch but when I select "watch" from the video app the movie won't play

Hello acucare,
If you have tried all the steps in the referenced article, you will want to take a look at the additional options under "Get help" at the bottom. This includes:
If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
If you have a problem with an older purchase, contact iTunes Store support.
Regards,
Jeff D.

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