Movies playing without sound

I have a 80gb Ipod Classic, and when I look at videos on it the footage comes out fine, but theres no sound coming through the headphones. Playing the same video through itunes works perfectly, the file is a mpeg-4 file so it should be fine, seeing as i ripped it using itunes. its the same for any video file i've tried to watch on the ipod.
Any ideas as to why this would not be working? it's fairly new, and the videos have never worked. Thanks for any advice

so it should be fine, seeing as i ripped it using itunes.
Quicktime or Quicktime Pro (both of which iTunes uses) does not convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

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