Movies Purchased not showing in Itunes.

I recently built two computers one running Windows 7 Professional and one running Windows 8 Professional.  On both machines I have had similar issues.  I am running iTunes 11.0.4.4.  Upon the initial installation and running of iTunes I have all of my cloud purchases showing, Music and Movies, along with Match working with my music library.  After a day or so I started getting issues where I was having to accept the license agreement upon opening iTunes and sign into my account and reactivate Match each time I opened the software, I was able to apparently fix this using discussions previously on these forums (thanks b noir). The problem that remains is that while the cloud symbol appears on both the Music and Movies tabs, none of the Movies that I have purchased and are in the cloud are showing, only the ones I have downloaded.
I have tried all the ususal recommendations of ensuring that in the prefs>store> tab I have Show iTunes in the Cloud Purchases check box checked. Additionally, I have the Show movies in the Cloud option selected from the View menu when in the Movies tab of iTunes.  If you have any ideas on troubleshooting tips please let me know.
Sincerely,
John

Try making sure your movies are not hidden . I had the same issue but when i un hid them they all came back

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