Movies Purchased on ATV will not sync back to iTunes

I've tried "Transfer Purchases" - no good. I've gone to Automatic Sync - no good. The movies and shows I've purchased on the ATV itself will not sync back to my iTunes library, but the movies I purchased from the computer will sync to the ATV. So ... where am I going wrong?

Hi,
I had exactly this issue. It seems apple is not altogether consistent with regards to this. I phone tech support, and they assured me it was a content issue, as purchases made on the appletv in any content besides hdtv would not be synced back to the itunes library on your computer. However, in talking to the itunes support, they assured me this was an appletv issue.
Eventually they allowed me to download the tv shows I had purchased (standard def) again, allowing me to see them both in appletv, and in itunes so they could be backed up.
Moral of the story is I think, dont purchase shows in standard def in appletv, only purchase through itunes.
Hopefully they will get this sorted out in the next few days, if they update appletv at Macworld, although if its a rights issue, perhaps it wont be that simple.

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