Movies with AC3 "Cannot be played"

Hi hope someone is in a position to answer this.
Tried out the ios 4.2 beta a few weeks back, found that while folders and multitasking were useful there was a huge problem with playing back my video files.
Have a large collection of m4v files with multiple audio tracks. First track is AC3 passthough, second is AAC downmix.
With the current version of ios this is great. If I stream to Apple TV I get 5.1 surround.
If I sync to the ipad it automatically selected the stereo track to play back.
When I tried out 4.2 this no longer happened. Clicking on video that worked fine in 3.2 failed to play back with 4.2 "Video cannot be played". SYNCS - but doesnt play.
Does anyone know if this has been resolved with the finished release? Not keen to update if I lose the ability to play back my video collection on the ipad.
Folders would be nice, but not really worth the trade off.
Anyone in a position to confirm if this has been resolved in the final release?

Hello there,
Not sure as to why this is happening suddenly. I would take a look at this Apple support document related to this issue. It's a good place to start at least.
[iPod does not play content purchased from the iTMS|http://support.apple.com/kb/TS1510?viewlocale=en_US]
B-rock

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